Specific Terms per country
Please consult the specific rental requirements of the country where you will rent the vehicle using the corresponding listbox. Rental conditions per country are subject to change without prior notice. Please check at pick-up time.
Please select a country
How to obtain full terms and conditions of rental :
Full Terms and Conditions of Rental are available here
Tax :
10% Goods and Service (GST)
Airport Surcharge :
Included in your rental charges when applicable and details are available from Europcar Reservation Office. When applicable the rate is displayed in your rental agreement.
Age :
Minimum 21 or 25 years according to the car group. Additional Young Driver surcharge applies for drivers under 25.
Additional Driver :
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Driving licence :
Full unrestricted driving licence and international drivers license in english.
Cash Rental deposit :
Cash Rental Deposit not available. Credit card pre-authorisation of rental charges will be taken at time of pick-up. Additional bond may also be pre-authorsied on your credit card at time of pick up.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Covers :
Our basic level of cover is already included in the price. Damage Cover Products to reduce the standard damage liability fee (DLF) may be purchased at extra cost on certain vehicle categories, including Premium, Medium, Snow Cover and Unsealed Road Cover. There may be no cover in some circumstances even if Damage Cover products have been purchased. Refer full terms and conditions of rental available at europcar.com.au for full details of exclusions to cover.
Delivery / Collection
Maybe available Within and Outside City limits.
One-Way Rentals :
A) Domestic : may be available between Europcar stations. B) International : Not available.
Other Services :
Navigational Unit and Child Seats. There are some toll roads which include an obligation to pay Roads and Maritime Services ABN 76 236 371 088 ("RMS") a Service Fee of $3.30 (inc GST) for each calendar day on which you use a toll road in addition to payment to RMS of the applicable tolls.
Restriction Of Use :
You have no cover for Damage or Third Party Loss in some circumstances even if You purchase Damage Cover Products. These are fully set out in the Terms and Conditions of Rental available at europcar.com.au and include Damage or Third Party Loss caused by inundation or immersion of the Vehicle in water, use of the Vehicle in any prohibited area and Overhead and Underbody Damage, including overhead contact to any part of the pantech or box section of a Commercial Vehicle. Driving the Vehicle on Unsealed Roads and above the Snow Line is never permitted unless You have purchased the appropriate cover at the Start of Rental and Off Road use is strictly prohibited. You must refer full terms and conditions of rental available at europcar.com.au for full details. cover.
Chauffeur Driven Service :
Not Available.
Click here to download Terms and Conditions for Austria
Taxes/fees :
20% plus 1% contract fee (only from total amount of EUR 150 incl. 20% VAT)
Europcar requires submission of the following documents :
Personal identity card or passport. Current address details, no P.O. box permitted. A driving licence valid in Austria, in Latin script, an European/or international driving licence in compination with a guilty national driving licence.
Deposit :
Payment of the deposit in cash is not permitted.
Minimum age :
18 years for lessees/drivers. A minimum age of 18 applies to drivers of all vehicle categories; the driver must have held his or her driving licence for at least 1 year. Exceptions apply in respect of the car category (Acriss Code) XTMR of vehicles, for which the driver’s required minimum age is 27.
Travel outside Austria :
The driver is advised to obtain written consent from Europcar.
Accepted credit cards:
American Express, Visa, Diners Club/Discover, Master Card, JCB.
Basic cover package, per day of rental :
If not included in the booked tariff, max. EUR 59,99 incl. VAT/fee.
Non waiveable Excess for liability reduction in the event of damage and/or theft (Basic cover package), max. EUR 1.620,- incl. VAT/fee
Medium cover package, per day of rental (cars):
can only be booked in connection with the Basic cover package, max. EUR 26,66 incl. VAT/fee
Non waiveable excess for liability reduction in the event of damage and/or theft (Medium cover package), max. EUR 810,- incl. VAT/fee
Premium cover package, per day of rental (cars):
can only be booked in connection with the Basic cover package, max. EUR 44,84 incl. VAT/fee
Non waiveable Excess for liability reduction in the event of damage and/or theft (Premium cover package), EUR 0,01 incl. VAT/fee
Accident cover for passengers, per day of rental:
EUR 6,06 incl. VAT/fee
Charge for each additional driver, per day of rental
EUR 7,27 incl. VAT/fee ; max. EUR 72,72 incl. VAT/fee
Surcharge for young drivers under the age of 25, per day of rental:
EUR 7,27 incl. VAT/fee ; max. EUR 72,72 incl. VAT/fee
Charge for collection of vehicle from an Austrian railway station:
One-off charge, 10% on basis rental fee net before tax.
Charge for collection of vehicle from an Austrian airport :
One-off charge, 19% on basis rental fee net before tax.
Child safety seat, per seat per rental agreement:
EUR 30,30 incl. VAT/fee
9-18 kg (9 months-3.5 years) ; 15 to 36 kg (3.5-12 years) ; 0-13kg (0-9 months)
Snow chains, per pair per rental agreement
EUR 42,42 incl. VAT/fee.
Navigation system, per day of rental
EUR 10,- incl. VAT/fee.
CBF: Trips abroad, per rental agreement
Surcharge for crossing frontiers to the Czech Republic, Slovakia, Hungary, Slovenia and Croatia : EUR 42,-42 incl. VAT/fee.
XBO: Trips abroad, per rental agreement
Surcharge for crossing frontiers to Greece, Poland, Bosnia & Herzegovina, Serbia, Montenegro, Macedonia, Bulgaria and Romania : EUR 121,20 incl. VAT/fee
Logistics fee for provision of brand/model guarantee, per rental agreement
Max. EUR 606,- incl. VAT/fee
One-way fee if vehicle is returned abroad
Max. EUR 2.424,- incl. VAT/fee
One-way fee if vehicle is returned in Austria, per rental agreement
For cars: EUR 0,- ; For van/trucks: max. EUR 2.424,- incl. VAT/fee
Special cleaning
At cost
Additional mileage, per km
EUR 0,36 incl. VAT/fee
Handling fee for use of mobility guarantee, in the event of personal negligence
EUR 84,- incl. VAT
Handling fee in the event of loss or theft of car keys and/or vehicle documents
EUR 84,- incl. VAT
Costs of lost or stolen car keys
At cost
No-show charge
EUR 50,- (not subject to tax)
Cancellation fee, if rent has been paid in advance and cancellation is done less than 24 hours before reserved pick up time
EUR 50,- (not subject to tax)
Handling fee for processing fines
EUR 24,- (not subject to tax)
Handling fee for administration of damage events
EUR 42,- (not subject to tax)
Service surcharge for refuelling
In Austria: plus fuel price/ as published weekly in the fuel price monitor of the Austrian Ministry of Science, Research and Economy : EUR 30,- incl. VAT
Out-of- hour fee
Surcharge for pick-up outside opening hours : EUR 54,54 (not subject to tax)
Delivery/Collection of vehicle inside the city limits, per way
EUR 18,18 (not subject to tax)
Delivery/Collection of vehicle outside the city limits, per way
EUR 1,21 (not subject to tax)
Cargo securing equipment/lashing straps, per day
EUR 3,64 (not subject to tax)
Exchange fees, for total charge
3,25%
Reminder fees for default of payment
EUR 18,- (not subject to tax)
Ready Service / Chauffeur Service
Not available.
WIN: Wintercover, per day
EUR 2,42 incl. VAT/fee (included in most tariffs).
Details T&Cs – www.europcar.at/agb/en
Details T&Cs Annex 1 - www.europcar.at/agb-anlage1/enCliquez ici pour télécharger les conditions générales de location pour l'Autriche
Tax :
18%
Airport Surcharge :
Free of charge
Age :
21 years old for all car groups
Additional Driver :
Free of charge, the second additional driver is available at 5 euro per day, the third additional driver is at 5 euros per day
Driving licence :
1 YEAR FOR ALL VEHICLES EXCEPT LDAR, SFAR, FFAR and SVMR (2 YEARS)
Cash Rental deposit :
250 EUR ( Cash not acceptable)
Credit Cards Accepted :
Master Card and Visa.
Insurances :
CDW and THW are mandatory
Delivery / Collection
Amount: 15EUR / Included: 35KM / Charge per ADD KM: 0.2KM, Amount: 110EUR / Included: 260KM / Charge per ADD KM: 0.2KM
Other Services :
Chauffeur service, Roadside assistance
Restrictions of use:
dependent on driver age and type of vehicle required
Chauffeur Driven Service :
40 EUR excluding VAT
One-way rentals: :
1) Domestic:penalty 1000EUR
2) International:penalty 1000EUR
Fuel :
FUEL TYPE - DIESEL: PUMP FUEL PRICE/LITER: 0.35. REFUELING CHARGE PRICE/LITER: 0.85,FUEL TYPE - LEADED: PUMP FUEL PRICE/LITER: 0.5. REFUELING CHARGE PRICE/LITER: 1,FUEL TYPE - SUPER UNLEADED: PUMP FUEL PRICE/LITER: 0.7. REFUELING CHARGE PRICE/LITER: 1.2
Click here to consult detailed Terms and Conditions of rental in Belgium.
Tax :
21%
Eco tax: 4,5 € VAT Excluded
Airport Surcharge :
Details are available from Europcar Reservation Office. 55€ VAT excluded for the airport and railway stations
Age :
From 19 to 30 years depending on the car category. Please check the "Age requirements" here
Additional Driver :
If the renter pays and Additional driver charge, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year, according to the car group AND in compliance with Belgian legislation. In case of doubt, contact the Europcar Reservation Office or the checkout station
Cash Rental deposit :
Only available for Compact & Economy
Credit Cards Accepted :
American Express, Diners Club, JCB, Master Card, Visa.Two credit cards required for some cars. Details are available from Reservation Office.
Insurances :
• CDW (Damage Protection)
• THW (Theft Protection)
• WWI (Glass & Tyres Protection)
• RSA (Road Side Assistance).
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available under specific conditions. Please contact our Reservation Office for more information.
B) International : Details are available from Europcar Reservation Office.
Other Services :
Navigation System, Winter Tyres, Baby Seat.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available in Belgium
Tax :
19 %
Airport Surcharge :
8% of total
Age :
The minimum rental age is 18 for all car categories. A young driver surcharge of USD 11.90 (inc
VAT) will apply to all drivers aged 28-21.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. One additional driver is permitted and must be present same documentation as primary driver. Cost USD 8.00 per day (inc VAT). Maximum days of charge will be 22 days.
Driving licence :
A valid driver's license will be required. If license is not written in Roman or Latin Letters, an International Driving License will be required.
Cash Rental deposit :
not allowed.
Credit Cards Accepted :
Visa , American Express, Diners Club, Mastercard
Insurances :
CDW Coverage: Some rates could not include this coverage. In case it is included or purchased, all car groups have excess. Value will depend on car group. In Chile this coverage includes a limited third party liability until USD 20.000. Excess: In case of accident/own damages or third parties involved, excess surcharge value will depend on car group. Amounts will be between USD 300 to USD 1.000. Amounts are subject to change. Police Report Mandatory.
Declination of CDW Coverage: In case rate does not include CDW, passengers are allowed to decline CDW, USD 2.000 will be blocked plus guarantee to the credit card. A declination Statement has to be signed. If the amount requested can be covered by Credit Card for possible damages to own and third parties, CDW will be mandatory. Police statement also will be required in case of an accident or damages even if passenger declines CDW. Full damages will be charged to the credit card.
Other Excess: Roll Over or Turn Over excess, Total Loss, Car Theft an excess of approx. USD 1000 (inc VAT) will be charged even if the car is covered by CDW. Police Report Mandatory. Amount is subject to change.
Personal Accident Insurance (PAI): Provides cover against personal injury death, medical expenses. Cost USD 3.00 (inc VAT).
Supplemental Liability Insurance (SLI): SLI extends liability from USD 20.000 to USD 287.000. It covers third party damages and liability. It must be taken in addition to CDW. Cost USD 18.00 (inc VAT).
Super Collision Damage Waiver (SCDW): Eliminates excess to zero only for own damages. Third party responsibility still will have an excess. It must be taken in addition to CDW. Cost USD 12.00 per day (inc VAT). Only will be activated with the correspond Police Report.
Theft Waiver (THW): It eliminates excess to zero only in case of car theft. Cost USD 26.00 per day (inc VAT). Police Report Mandatory. Maximum days of charge will be 22 days.
SVALF Coverage :It eliminates the excess from USD 1.000 to zero in case of roll over. Cost USD 25 per day (inc VAT). Police Report Mandatory. Maximum days of charge will be 20 days.
WWI Coverage:Cover damages to windscreen, mirrors and cutting of tires resulting from a normal use of the vehicle. Does not cover wheels rim. Cost USD 15 per day (inc VAT). Police Report Mandatory. Maximum days of charge will be 10 days.
GO Zen Package: It includes: THW +SLI+SCDW+WWI. Rate must consider CDW, otherwise must be purchased separately. Driver must have at least 26 years. Not available for premium or luxury cars. USD 40 per day (inc VAT).
GO Zen Plus Package: It includes: THW+SLI+SCDW+WWI+PAI+SARA. Rate must consider CDW, otherwise must be purchased separately. Driver must have at least 26 years. Not available for premium or luxury. USD 55 per day (inc VAT).
Delivery / Collection :
It is only available at non-airport locations. It is upon request to reservations@europcar.cl with a valid credit card and expiration date except Full Credit reservation. Service available from Monday to Thursday between 10am and 05pm. Cost: USD 39.00 (inc VAT). Service and values is on request depending distance.
One-Way Rentals :
A) Domestic : Available for all locations, except cars rented in Punta Arenas and Puerto Natales wich they must be delivered in the same stations or only between them.
B) International : Not Allowed.
Guarantee:
Only Credit Card, no cash accepted. Card holder and owner should be the same as the reservation and renting driver. Amounts blocked on credit card will be between USD 600 and USD 1600. By this guarantee, renters accept a late charge as a result of any extra not included in rate.
Restriction Of Use :
Rentals initiated in any location at Santiago, a road surcharge will apply (Santiago Toll). USD 7,56 p/day plus tax. Cross border to Argentina only allowed. 7 days advanced reservations mandatory. Passengers must send to reservations@europcar.cl a photocopy of driver’s license,passport and a valid credit card number in order to prepare mandatory paperwork for both customs. If passenger does not send the information on time, EC Chile will not be responsible if they cannot cross border. Cost: 1 to 15 days outside Chile USD 150, 16 to 30 days USD 260 and 31 to 60 days USD 290 tax included. This amount includes an special coverage requested by Argentine Custom. In case of No show,the full value of permit will be charged. Changes only accepted before 48 working hours.This charge is pay on arrival only.
Snow chains:
ONLY allowed for 4WD vehicles and it is subject of availability.
Plate Numbers Restrictions:
In case by law or any Government Institution states that some plate numbers are unable to circulate some days of the week, Europcar Chile Replacements of car depend at availability.
Santiago Locations:
A surcharge will be applied (Santiago TOLL). It corresponds to USD 9.52 per day of rental (inc VAT). In some rates this surcharge could be included. Maximum days of charge will be 14 days.
Rental Agreement:
Rental Agreement which will be provided to customer at the pick-up station will be drafted in Spanish
Route Assistance/ Vehicle Recovery
Route assistance only includes mechanical issues in route, such as battery or tyre. It could be a cost associated depending assistance. Passengers will be delivered to a safe place or to another Europcar Station. Car replacement subject to availability and must be requested to the station. In case of accident the passenger will be fully responsible for any transportation or tow truck cost of the car to the Europcar Station. This service is limited by geographical distance or if the car is outside Chilean territory.
Damages or Accidents:
Damages or accident should be reported to a police station and present a statement to the nearest or pick up Europcar Station in order to activate CDW in 12 hours since the accident occurred. Police Statement is mandatory to activate any coverage. In case the police statement is not presented to Europcar Chile full values of damages to own and third parties involved will be charge to the customer credit card.
Tax:
In Cyprus, the current value added tax rate is 19 percent
All our prices in this document include VAT
Driver Eligibility
All drivers must be over 25 years of age and have held a full driving license for at least 1 year.
Drivers aged between 21 and 25 years old to drive a rental car PROVIDED that they have held a full driving license for a minimum of 3 years. Such drivers are required to pay an additional charge of €10.00 per rental day.
Maximum driving age is generally 78 years old. Such drivers are required to pay an additional charge of €10.00 per rental day. Our station staff will decide if a driver is of sufficient health to be in control of a motor vehicle, and we reserve the right to refuse any rental on the grounds of ill-health.
Additional driver:
In case one person does not feel like doing all the driving, we have the provision to add up to two additional drivers on a rental agreement. An additional charge of €7.00 per rental day, per additional driver. Note - all drivers must meet the criteria described above for driver eligibility. All drivers, whether Main or Additional, regardless of age, are required to show their driving license to one of our staff before taking delivery of their car.
Insurance Cover
The daily rental price shown includes our standard insurance, as required by law, and also Collision Damage Waiver (CDW) which provides cover against repair costs relating to our vehicle in the event of any damage occurring. The hirer only pays the policy excess of €900 to €2500 (Dependant on group and model have taken). This cover excludes damage to tires, the windscreen or the oil-sump, for which the hirer remains responsible at all times. This level of insurance cover is standard with every rental and is sufficient for a hirer to legally drive the vehicle in Cyprus. Drivers have the option to increase their level of insurance cover if they so choose. Wheels and Windscreen Insurance Waiver (WWI) is offered for €6.00 per rental day, which increases the cover to include all parts of the vehicle, including tires, windscreen, and oil-sump. The policy excess still applies. This additional insurance must be selected at the start of the rental, and payment is taken locally prior to delivery of the vehicle. Alternatively, a number of protection packages are available to limit or to ZERO the liability. Drivers may choose our fully-comprehensive insurance policy, known as Full Protection (SEDW). From €12.00 per day, this option includes all the cover provided by WWI and additionally reduces the policy excess to € ZERO. Also included is of personal accident insurance (excluding Driver), underwritten by the Cyprus Hire Risk Pool. All additional insurances or protection packages must be selected at the start of the rental.
Insurance Limitations
Insurance limitations are clearly shown on the reverse of every rental contract issued. No insurance cover whatsoever is provided if a vehicle is driven into the occupied Northern Area of the island, if a vehicle is driven on an unsurfaced road, or if there is negligence on the part of the driver. Such negligence includes (but is not limited to) driving whilst under the influence of alcohol or drugs, failing to adhere to road traffic regulations, failure to report an accident to the police, or intentionally trying to damage the vehicle. In any of these cases, the driver becomes responsible for the market value of our vehicle as well as recovery costs and any costs relating to third-party claims.
Fuel
All vehicles are delivered with a full tank of fuel. This is not included in the rental cost and must be paid for in advance at the start of the rental (charged at an average price per liter) and the car is returned without re-fuelling at the end of the rental. NOTE: Unused fuel is not refundable. The price of a full tank of fuel varies according to Group and engine size. Petrol prices can fluctuate daily, but our price will always be based on the average price per liter charged at filling stations across the island.
Deliveries and Collections
Delivery can be made to any hotel in Cyprus or to one of our offices, a fixed charge of €20.00 (within city limits) Deliveries are available between the hours of 08.00 and 18.00. Outside these hours, deliveries can only be made to one of our airport branches and an Out Of Hour's supplement of €20.00 will apply. Delivery locations outside if city limits of the nearest Europcar office are available (e.g. deliveries to Troodos region). In such cases, an Out Of Limits supplement of €20.00 will apply. At the end of the rental, vehicles should be returned to the original delivery place so that collection can be made. If the return location is different from the delivery location, a One Way supplement of €35.00 will apply.
Note for Airport collections: Please note, for any collection from either Paphos or Larnaca Airport from 1st November 2008 are subject to a €20.00 Airport Delivery Fee, which will be charged on collection of the car. Please check your booking voucher or conditions for further information about this charge.
Extra Accessories
For the benefit of families with young children, we are able to supply child-seats upon request with our cars. There are two types of child restraints available seats (for infants 6 - 36 months old) and booster seats (for children 3 - 7 years old). Child seats must be requested at the time of booking. Each seat costs €9.00 per rental day. (Maximum charge €63.00 per seat). Payment is collected locally prior to delivery of the vehicle. Please note that a maximum of 2 child seats can be fitted into any vehicle.
We do not supply child seats for infants under 6 months old.
Payment / Security Deposits
All rental charges & security deposits are payable in advance. We accept all major credit and debit cards. Any additional supplements to the normal rental price, as shown above, will be collected by one of our staff prior to delivery of the rental vehicle. All customers will receive a rental contract showing a detailed breakdown of all charges applied. Please note we do not accept Diners Card.
Accepted credit cards:
American Express
MasterCard
Visa
Please note we do not accept Diners Card.
Traffic Fines
Drivers remain responsible for any parking or speeding fines they may incur whilst drive one of our vehicles. Payment should be made to the local relevant authorities prior to leaving the island. Unpaid fines can be pursued overseas by Cypriot authorities and may incur further penalties for the delay, plus a local administration charge from Europcar of €30.00 per penalty
Accidents
In the event of an accident, drivers must notify us the same moment of the incident taking place. Our 24-hour emergency contact is printed on the top of every rental contract and on the car key ring itself, rental stations during working hours may also assist with accident reporting. Please note that failure to follow these instructions may invalidate any / all insurance.
Cancellations / Early Returns
No refunds can be made locally for rentals ended early, late collections, for no-shows or for cancellations made after the rental start date. Please contact our Customer Service department at +357-25880222 if you require further information or assistance in this matter. Working Hours: Monday to Friday 09:00 – 18:00. Please note that orders cannot be canceled by email. (Law 14(I)/2000)
Settlement of disputes
For any dispute relating to this contract and so far as permitted by Cyprus law: - If the hire is an individual, the court will be chosen according to the local law - If the hire is not an individual the court will be chosen exclusively according to the place where the Owner has his registration office
Customer Service
Europcar.com.cy is managed by Andy Spyrou Rentals LTD at 86 Franklin Roosevelt, Limassol 3011, Cyprus. For further assistance, our Customer Service team is here to assist you. Please contact via email to customerservice@europcar.com.cy Company Registration no. HE20633. Company VAT no. 99000016M. E-Commerce Law L156(I)/2004 & Amendment Law L97(I)/2007
Traveling Across the border (Cross Boarder Fee)
No cross boarder is allowed.
Limit kilometers:
Unlimited kilometers are included on all rentals
After opening hours services:
After hours service is available in some locations. Note a service charge from €20.00 applies.
General terms and conditions of other services:
Europcar.com.cy is managed by Andy Spyrou Rentals LTD at 86 Franklin Roosevelt, Limassol 3011, Cyprus. For further assistance, our Customer Service team is here to assist you. Please contact via email to customerservice@europcar.com.cy Company Registration no. HE20633. Company VAT no. 99000016M. E-Commerce Law L156(I)/2004 & Amendment Law L97(I)/2007
Traffic violations:
Drivers remain responsible for any parking or speeding fines they may incur whilst drive one of our vehicles. Payment should be made to the local relevant authorities prior to leaving the island. Unpaid fines can be pursued overseas by Cypriot authorities and may incur further penalties for the delay, plus a local administration charge from Europcar of 30€ per penalty.
Vehicle conditions:
In the event of an accident, drivers must notify us the same moment of the incident taking place. Our 24-hour emergency line is printed on the top of every rental contract and on the car key ring itself, rental stations during working hours may also assist with accident reporting. Please note that failure to follow these instructions may invalidate any / all insurance.
Mandatory Supplements
Under Age Driver: applicable for drivers between 21 to 25 years old | Rate: €10.00 per day
Over Age Driver: applicable for driver between 70 to 78 years old | Rate: €10.00 per day
Out Of Office Hours: Only for city locations and for delivery between 20:00 and 08:00 | Service Fee: €20.00
Out Of Limits: Delivery to locations beyond city limits of our offices | Service Fee: €20.00
One Way Fee: Return location differs from pick up location | Service Fee: €35.00
Airport Fee: airport delivery fee €20.00
Optional Supplements
Extra Driver: Additional driver | Rate: €7.00 per day
WWI: Tyres, glass and oil sump cover | Rate From: €6.00 per day
RSA: Roadside assistance | Rate From: €6.00 per day
Full Protection Package: Covers the vehicle and reduces the excess to zero | Rate From: €12.00 per day
Medium Protection Package: Covers the vehicle and reduces the excess to €300 or €300 depending on vehicle size | Rate From: €8.00 per day
Child Seat: Baby seat for infants aged 6 - 36 months old | Rate: €9.00 per day
Booster: Kids seat for children aged 3 - 7 years old | Rate: €9.00 per day
Klik hier om de Algemene Huurwoorwaarden van Frankrijk te downloaden.
Tax :
20%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
18 years old minimum with a minimum years of driving experience according to the car category. Drivers under 26 yo. will be charged of the young driver surchage.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year. (If the driver had his driving license within the french supervised driving program, he can rent certain types of vehicles the day after the driving license delivery, details are available from Europcar Reservation Office.)
Cash Rental deposit :
Only possible for certain categories. Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, JCB, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations (except for Corsica if pick-up and return stations are not both located in Corsica).
B) International : Available - Details are available from Europcar Reservation Office.
Other Services :
Luggage Rack, Infant Seats (mandatory by law for infant under 10 years), Baby Seats.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Germany
Tax :
19%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 19, 21, 23, 25 or 30 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Not possible.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Other Services :
Child Seat Infant, Luggage Rack, Ski Rack, Snow Chains, Snow Tyres, Navigation System.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Use of Winter Tyres
Under specified circumstances winter tyres will be mandatory in Germany: In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identifying marks. Drivers must use winter tyres or face fines. A driver found using summer tyres in wintery conditions can be fined 40 euro. If the vehicle holds up traffic the fine is doubled.
Tax :
23%, except islands of Chios, Cos, Karpathos, Lemnos, Lesvos, Myconos, Naxos, Paros, Rhodes, Samos, Santorini, Skiathos, Syros and Thassos : 19%.
Airport Surcharge :
For more information please contact Europcar Greece Reservations Office to reservations@europcar-greece.gr
Age :
Minimum 21 or 25 years, according to the car group. Max age - 75 yrs.
Additional Driver :
Available with the consent of the renter, the vehicle may be driven by other people. For more information please contact Europcar Greece Reservations Office to reservations@europcar-greece.gr
Driving licence :
Issued at least one year later. US, Canadian, Australian, eastern countries CUSTOMERS MUST PRESENT AN INTERNATIONAL DRIVING LICENCE.
Cash Rental deposit :
No Cash rental Deposit available.
Credit Cards Accepted :
ALL (VISA, MASTER, DINERS) except UNION PAY VISA or MASTER card it is not a credit card and we cannot pre-authorize the excess amount.
Insurances :
Deductible Collision Damage, C.D.W., SCDW, Theft Protection and P.A.I.: Charges may vary by station and by car group.
For more information please contact Europcar Greece Reservations Office to reservations@europcar-greece.gr
Delivery / Collection :
Available Within & Outside City Limits.
One-Way Rentals :
A) Domestic :Available between all Europcar Mainland stations and available for all stations on a same island.*
B) International : Not Available.
*A written authorization from the pick-up station is mandatory.
Other Services :
Child Seat 1-3 yrs., Child Seat 0-12 month, Child Seat 4-7 yrs., Child booster seat (less than 135 cm),Luggage Rack, Snow Chains, Navigation System
Restriction Of Use :
Cross Border driving is not allowed.For more information please contact Europcar Greece Reservations Office to reservations@europcar-greece.gr
Chauffeur Driven Service :
On request. For more information please contact Europcar Greece Reservations Office to reservations@europcar-greece.gr
Out of hour’s surcharge:
20,00€ +VAT . Applies to all rentals that check in or check out during the hours that our station is closed.
Click here to download Terms and Conditions for Ireland
These Terms and Conditions apply to all rentals that commence in the Republic of Ireland. If you are booking a car through the .ie website for a rental in a country other than Ireland, please refer to the Terms and Conditions for that country as they are the Terms and Conditions that will apply to your rental. Please note that they may differ from the following terms for Ireland due to local legal requirements.
What is included in my rate?
Your rate is inclusive of Collision Damage Waiver (CDW), Theft Waiver (TW), airport/location surcharge, vehicle licence fee, road tax, unlimited mileage and government tax. An excess will apply to CDW and TP. If you enter a different return location to the pickup location, the one-way rental fee will be included in the price displayed to you. If during the quotation process you have stated “I live in United States of America” or “I live in Canada”, the rates you will receive are exclusive of Collision Damage Waiver (CDW) and Theft Protection (TP). Your credit card may provide this coverage for you. Please see CDW Exclusive Rates for further information.
Age:
At the commencement of rental, drivers must meet the requirement for licence eligibility. If the number of years is 8, this does not mean that the driver must have held their licence for 8 years - it means they must have been eligible to hold their licence for 8 years.
Car Group
|
drivers must have been eligible to hold a driving licence for the following number of years
|
Mini / Economy / Compact / Intermediate
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8 Years
|
Full size / Premium / Luxury /Standard Minivan
|
11 Years
|
For driving licences issued in USA and Canada
|
Car Group
|
drivers must have been eligible to hold a driving licence for the following number of years
|
Mini / Economy / Compact / Intermediate
|
9 Years
|
Full size / Premium / Luxury / Standard Minivan
|
12 Years
|
Commercial Van Group
|
drivers must have been eligible to hold a driving licence for the following number of years
|
Mini / Economy / Compact / Intermediate / Standard
|
10 Years
|
For driving licences issued in USA and Canada
|
Commercial Van Group
|
drivers must have been eligible to hold a driving licence for the following number of years
|
Mini / Economy / Compact / Intermediate / Standard
|
11 Years
|
Age 75 and over
Drivers aged 75 and over need to provide a PRINTED medical certificate/letter which states that they are fit to drive and a letter from their insurance company stating that they are currently driving and have not had an accident within the last 5 years. This information must be received at least 5 working days in advance of your rental.
Driving Licence:
Drivers (and additional drivers) must be in possession of a full, unendorsed driving licence which they have held for at least 2 YEARS prior to the commencement of the rental. Licences must be produced in person at the Europcar location at the time of collection. Drivers must be in possession of their licence at all times when driving the vehicle. If a driver has any endorsements on their license, they must contact our Reservations Department prior to booking as there may be restrictions on renting. Failure to inform us of endorsements will result in the driver being refused the vehicle and forfeiting any deposit taken. Licences must be from the country of permanent residence. NON-EU/EEA driving licences cannot be accepted if the holder has been resident in Ireland for more than 12 months. Holders of UK, US, Canadian, Australian and all EU member states are NOT required to supply an International Driving Permit (IDP). International Driving Permits where required, MUST BE accompanied by the original domestic licence of the driver. This is clearly stated on the international permit. An International permit presented without the domestic licence, will not be accepted.
**Attention: UK Driving Licence Holders**
From June 8th 2015, the UK paper part of your driving licence will no longer be valid. We will require all UK licence holders to present evidence of your driving record (entitlements/endorsements) before the vehicle can be released. This can be obtained by printing it out from the DVLA’s ‘Share Driving Licence’ section - click here (https://www.gov.uk/view-driving-licence) - before you collect your vehicle. We reserve the right to ask prequalifying questions on your insurance history. You may be refused a vehicle based on the answers you provide.
Credit Cards Accepted:
Europcar accept MasterCard, Visa, American Express, Diners Club and Discover Cards. For all 'pre-pay online' bookings, the person in whose name the vehicle is booked MUST be the person whose credit/debit card is used. This card must be presented on arrival. If you made your booking with a debit card, you will need to present the debit card and one or more credit cards (depending on the vehicle group) when picking-up the vehicle. On collection of the vehicle, Europcar can only accept credit cards for deposit purposes. At the time of rental there must be sufficient credit on your card to cover all charges including the excess/deductible amount. Payment must be made with a credit/debit card as we do not accept cash or the credit card from a third party. Holders of a 'Chip and Pin' card must know their PIN number. Regardless of the level of coverage purchased, ALL renters will be subject to a minimum preauthorisation on their credit card of the vehicle excess amount plus €50. This is in the event of traffic fines, toll charges etc.
Excess Amounts and Coverages:
Vehicles are subject to the following vehicle excesses/deductibles which must be available on your credit card on collection of the vehicle:
Excess Amounts and Coverages:
|
|
Vehicles are subject to the following vehicle excesses/deductibles:
|
|
Mini manual / Economy manual / Compact manual
|
EUR1500
|
Economy automatic / Compact automatic
|
EUR1600
|
Intermediate manual / Intermediate automatic
|
EUR1800
|
Compact Wagon / Intermediate Wagon
|
Intermediate SUV / Full size manual / Full size auto
|
EUR2000
|
Standard minivan / Premium minivan / Premium automatic
|
EUR 2500
|
Commercial van
|
EUR 2000
|
The premium for Super Damage Waiver Cover (SDW) costs EUR19.50 to EUR27.00 per day depending on vehicle size (excluding commercial vans). Payment of the SDW premium reduces the excess/deductible to zero.
CDW Exclusive Rates:
Declining Europcar CDW and TW: To decline our Collision Damage Waiver (CDW) and Theft Waiver (THW), the driver must have a US issued World MasterCard or Canadian issued Gold/Platinum Visa/MasterCard AND PROVIDE WRITTEN PROOF that the card has relevant coverage for the Republic of Ireland. The letter must be dated within 21 days of the pickup date and contain the credit card number (partly masked is acceptable). When both a relevant card and letter of proof are provided, for security reasons 5,000Euro will be pre-authorised on your card in case there is damage to the rental vehicle. If there is a damage charge, this amount can be claimed back through your credit card company. This process is between the driver and the credit card company. We cannot be held responsible for any exchange rate charges.
If a letter confirming CDW coverage is not provided on collection of the vehicle or if your card does not provide the relevant coverage or if you do not have 5,000Euro available on your card, you will be required to purchase our CDW and Theft Waiver at the local daily rate (Eur24-33).
Only relevant US or Canadian issued credit cards can be used to waive our CDW and THW cover – we do not accept European credit cards for coverage. If you pay for the full rental with your eligible US World MasterCard or Canadian Visa Card/MasterCard, you may be covered for up to 50,000US Dollars auto rental insurance for your rental without excess. This coverage is a service provided by US MasterCard OR Visa/MasterCard Canada to the cardholder and therefore it is the cardholder's responsibility to ensure that they are adequately covered for the entire duration of the rental period. We reserve the right to refuse third party insurance.
Relevant cards will only be accepted for coverage for a maximum of 28 days in any one calendar year. Please note that you must pay for your full rental with the eligible credit card for your card company to provide CDW and THW coverage.
**We DO NOT accept any form of CDW/PDW purchased through a third party OR Fully Comprehensive Irish Insurance Policies. **
To establish if your US MasterCard or Canadian Visa Card/MasterCard includes Auto Rental Cover in the Republic of Ireland please call your credit card issuer and/or US MasterCard/Canadian Visa Card/MasterCard before making your reservation. It is important to confirm to your credit card issuer that the Republic of Ireland as your place of rental.
Contact details for MasterCard 1-800-MC-ASSIST (1-800-622-7747).
Contact details for Visa Canada 416.367.8472.
Please note that we do not accept cover from Travel Guard or any other independent coverage provider.
Fuel Policy:
We offer two fuel options:
1. PREPAID FUEL Customers can choose our prepaid fuel option at the beginning of their rental at our special discounted rates. For the driver's convenience, there is no need to refill the car. With this option, no refunds will be given for unused fuel. Prices for this option are set locally.
2. STANDARD REFUELLING Customers can return the car as they wish. Should the car return less than full, the customer will be charged a local refuelling fee plus the standard price per litre. No compensation will be given for fuel charges if an upgrade to a larger car is given.
Flight Information:
For all rentals commencing at an airport location we ask you provide us with the correct flight number and arrival time when booking your vehicle. Flights should be scheduled to land within our opening hours. This is to ensure that if your flight is delayed, your car will be held and staff will be in place to greet you when you arrive. If this information is not available to you at the time of booking, we ask you provide us with it at least 5 days before your arrival date. Where flight information is not provided in time, or incorrect information is provided, we cannot be held responsible for a failed rental and no refund will be due.
Meet Late Arrival:
Where a flight is delayed (and we have been advised of the flight number at the time of original reservation) and the customer arrives at our desk 30 minutes or less after our closing time, no additional fee to the customer applies. If the customer arrives at our desk 30 minutes or more after our closing time, out of hours charges of €40 will apply. Please contact the branch directly for further information.
Vehicle Hold:
Vehicles will only be held for 1 hour after the booked pickup time/landing time within our opening hours if no payment information is provided at the time of reservation. Vehicles will be held until the location closes once credit card details and Driver ID are provided at the time of reservation. After this time, the vehicle may not be available.
Non prepaid reservations may be cancelled or amended up to 2 hours before the due pick up time at no extra charge to the customer. Failing to cancel the non-prepaid reservation and failure to collect the vehicle before the closing time of the reserved location station will incur a no show fee of €95 plus tax.
Maximum Length of Rental:
The maximum length of rental allowed on one booking is 35 days. For rentals of a longer duration, please make 2 reservations. Customers, who rent from us for more than 35 days in a 12 month rolling period, will be subject to the higher rate of vat at 23%. This will be recalculated locally.
Car Types:
Europcar Car Rental operates a fleet with many different makes and models of cars. Whilst every effort will be made to supply the reserved model, we reserve the right to supply a suitable alternative. Please note that we cannot guarantee a particular make or model.
Toll Information:
Drivers are responsible for the payment of their tolls (on both barriered and barrier-free toll roads) directly with the Toll Operator. Further information regarding toll rates and payment methods will be given on collection of your vehicle.
Additional Drivers:
Additional drivers can be added for a daily fee of €10.22. Additional drivers can be added on collection of the vehicle only. Please note unauthorised drivers are not covered by us and are prohibited from driving the rental car. The additional driver must be present at time of pickup and must fulfil the same age/licence criteria as the principle driver.
Baby Seats:
Baby seats are available at a cost of €6.81 per day to maximum cost of €47.67 per rental.
Booster Cushions:
Booster cushions are available at a cost of €6.81 per day to maximum cost of €47.67 per rental.
The law in Ireland states that an appropriate child restraint MUST be used.
New EU Child Safety Protection Laws have come into force making it compulsory for all children to travel in the correct child seat, booster seat or booster cushion. Where safety belts have been fitted they must be worn. Children under 3 years of age must not travel in a car unless restrained in the correct child seat. Children aged 3 years or over who are under 150cms in height and weighing less than 36 kilograms (i.e. generally children up to 11/12 years old) must use the correct child seat, booster seat or booster cushion when travelling in cars. Child car seats must be in accordance with EU or United Nations- Economic Commission for Europe (UN-ECE) standards. Drivers have a legal responsibility to ensure passengers aged under 17 use the correct seat, booster seat, booster cushion or seatbelt.
GPS Units:
Garmin Nuvi GPS units are available to rent at a cost of €12.00 per day to a maximum of €90.00 per rental. The non-return or loss of a GPS unit will be charged to the renter at a cost of €200.
Personal Benefits Membership:
PBM covers the driver for personal injuries or fatalities up to €31,750 in the event of an accident whilst in the vehicle and costs €6.81 per day. Not available on commercial vans.
Roadside Assistance:
RSA is available at a cost of €4-€6 per day and covers the driver against potential breakdown recovery costs such as use of incorrect fuel in the vehicle, assistance with the retrieval of keys locked inside a vehicle, delivery of replacement for lost keys etc. Further information will be available on collection of the vehicle. Not available on commercial vans.
Carbon Offset:
At the time of booking you can donate €3.00 which covers the cost of planting 2 trees in the Burkina Faso Desert.
Travel to Northern Ireland:
If you wish to drive in Northern Ireland, you must inform us on collection of your vehicle. There is a nominal €34.05 fee when taking a car into Northern Ireland. Cars cannot be taken off the island of Ireland at any stage and must be returned in the Republic. Failure to purchase the required cover will result in the renter accepting full responsibility for any recovery fees, should the car breakdown.
One Way Rentals:
One way rentals are permitted between branches at a cost of between €34.05 and €147.55. If you enter a different return location to the pickup location, the one way rental fee will be included in the price displayed to you. Not available on commercial vans.
Grace Period:
Drivers are allowed a one-hour period of grace provided that the vehicle is returned within our hours of operation. Drivers exceeding this will pay any extra charges directly at the local rate.
Early Returns:
We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Car Returns:
Cars may be returned outside our location hours by prior arrangement only. Cars that are returned outside the above location opening times will be charged for any damage or any loss incurred until the car is returned to the car rental company.
Traffic Fines:
Speeding, parking and other endorsements/fines are the responsibility of the hirer in full. Europcar Car Rental accepts no responsibility for any fine or payment. The renter is obliged to inform Europcar Car Rental of any fines or parking tickets issued whilst the vehicle is being used by the renter. Where Europcar receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee of €30.00, will be charged to the main driver’s credit card.
Upgrades:
If on arrival the client feels that the car they have booked is not suitable for their requirements, we will be happy to provide a larger vehicle if available. Upgrade charges are payable on arrival at the local daily rate. If a customer is given a free upgrade on arrival, we cannot accept any customer service queries regarding fuel or coverage costs.
Customer Service:
Our Customer Service Department can deal with any issues you may have. Please send an email to customerservicesie@europcar.ie within 28 days of the termination of your rental. Europcar Ireland accepts no responsibility for delays which may occur at the start of hire due to circumstances beyond our control.
Chauffeur Drive Service:
Not available in Republic of Ireland.
Delivery/Collection:
Not available in Republic of Ireland.
Tax:
All of the above charges are inclusive of Government Tax (VAT) at the relevant rate which is subject to change (0% / 13.5% / 23%).
Tax :
24%.
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 23 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 1 year & according to car group.
Cash Rental deposit :
No Cash Deposit possible: only Credit Card deposit.
Credit Cards Accepted :
American Express, Diner's club, Eurocard, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within City limit only.
One-Way Rentals :
A) Domestic : Available between all Europcar stations.
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Snow Tyres and Mobile Phone, Navigation System
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not Available.
Click here to download Terms and Conditions for Italy
Tax :
22%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 25 years (18-24 with young driver surcharge and according to the car group). Conditions and possible charge available from Europcar Reservation Office.
When renting a vehicle, a driver qualified as a "young driver" (from 18 to 24 years old) pays a specific charge (€15 + VAT per day - with a maximum of €225 + VAT per rental) (the "Young Driver Surcharge").
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Cash Rental deposit :
Only possible for some categories. Details are available from Reservation Office.
Credit Cards Accepted :
American Express, Diners club, Mastercard, Visa.
Insurances :
BASIC, MEDIUM and PREMIUM. Charges may vary by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within & Outside City Limits.
One-Way Rentals :
A) Domestic : Available. Details are available from Europcar Reservation Office.
B) International : Available. Details are available from Europcar Reservation Office.
Other Services :
Child Seat Baby, Child Seat Infant,, Snow Chains, Navigation system.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Financial qualification
The payment of the estimated rental price and possible additional charges resulting from damages or loss of the rented vehicle must be guaranteed upon rental according to the following modalities:
-
Voucher Full Credit
-
Credit cards (all circuits)
-
Visa Electron (only for on line pre-paid rentals and only if issued exclusively by bank circuits - no Postepay)
-
Payment by means of the following cards will not be accepted in any case:
-
Pre-paid cards
-
PayPal
-
Bancomat
-
Revolving
Europcar pre-paid vouchers (with specific value or with the indication Group Days) are accepted as means of payment for the rental price, but must be accompanied by a credit card for the amounts that have not been pre-paid (extras, fuel service, sums due in case of damages or theft of the rented vehicle).
Credit cards are accepted within the limits authorized by credit card's companies. Some cards are not accepted in all countries. Please consult the "National Rental Conditions" section.
For the rental of the following categories:
Automatic and special, or for vehicles distinguished by the acronyms
FDAR, FDMR, FSMR, FWMR, PDAR, PFAR, PWAR,
Europcar requires the possession and the use, as guarantee of the rental, of two credit cards, or, alternatively, of an Amex Gold, Platinum or Centurion (black), or Visa Gold or Platinum, or, finally, of a Mastercard Gold.
For the rental of the following categories:
LFAR, LXAR, XXAR and XTMR
Europcar requires the possession and use, as guarantee of the rental, of two credit cards of which at least one is either an Amex Gold, Platinum, or Centurion (black), or a Visa Gold or Platinum or, finally, a Mastercard Gold.
Lacking even only one of the above mentioned elements required to guarantee the rental, Europcar will not be able to provide the requested vehicle but, as an alternative, a vehicle belonging to a different category: in any case, no refund is provided for.
Prepaid rates do not comprehend any additional charge which is not expressly considered as included in the Europcar booking confirmation of prepaid rental and do not comprehend any additional service for which the customer might be responsible. At the time of the pick-up of the vehicle, the same valid credit card used in the booking phase and registered in the name of the main driver shall be presented as guarantee for any additional expense anticipated and not covered by the sum deposited as prepaid. The cards accepted in the phase of the pick-up of the vehicle are those belonging to the main networks: DINERS, VISA, MASTERCARD, AMEX. Prepaid, revolving and PayPal cards are not accepted. Visa Electron cards are accepted exclusively if issued by bank networks (no Postepay). Upon pick-up of the vehicle, a bank authorization will be required for blocking the deposit amount. Only after having handed back the vehicle, expenses, if any, will be charged on the credit card.
Click here to download Terms and Conditions for Netherlands
Tax :
21%
Additional Driver :
With the consent of the rentee, the vehicle may be driven by other persons. Additional drivers should be registered at the Europcar office before driving the rentalcar. Conditions and fees are available at the Europcar Reservation Office.
Age :
21 Years for airport locations. 19 Years for downtown locations. Full Size, Premium, Luxury and Special category renters / drivers (e.g. BMW 3 series or higher) must be 25 years old.
Airport Surcharge :
Details are available at the Europcar Reservation Office
Cash Rental deposit :
Cash rental deposit is not accepted. A major credit card is mandatory.
Chauffeur driven service:
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, VISA en Eurocard/Mastercard. Debit Cards and Electron Cards are not accepted. Two credit cards are required for Full Size, Premium, Luxury and Special categories (e.g. BMW 3 series or higher). The credit cards have to be on the name of the renter.
Delivery / Collection
Details are available at the Europcar Reservation Office.
Driving licence:
Held for at least one year. The driving license must be written in Western script, in all other cases a valid International Driving License is mandatory. For Chinese driving licenses an official translation will meet our requirements. Drivers must present a driver's license and a passport/ID card (both original and valid) in order to check out the vehicle.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available at the Europcar Reservation Office.
One-Way Rentals :
1) Domestic: Available between all Europcar stations.
2) International: Available. Details are available from Europcar Reservation Office.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Snow Tyres, Navigation System, Safety Kit.
Restriction Of Use :
Cross Border Rules : The renter is allowed to drive the rentalcar in: Andorra, Austria, Belgium, France, Denmark, Finland, Germany, Ireland, Italy, Luxembourg, The Netherlands, Norway, Portugal, Spain (except Ceuta & Melilla), Sweden, Switzerland and the United Kingdom. It is not permitted to drive the car in any other country. Certain driving restrictions may apply for driving into certain countries, it is the renters responsibility to ensure that the rentalcar meets the legal requirements of the concerning country. Details are available from Europcar Reservation Office
Use of Winter Tyres:
Details are available from Europcar Reservation Office.
How to obtain full terms and conditions of rental :
Full Terms and Conditions of Rental are available here
Tax :
15% Goods and Service (GST)
Airport Surcharge :
Included in your rental charges when applicable and details are available from Europcar Reservation Office. When applicable the rate is displayed in your rental agreement.
Age :
Minimum 21 or 25 years according to the car group. Additional Young Driver surcharge applies for drivers under 25.
Additional Driver :
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Driving licence :
Full unrestricted driving licence and international drivers license in english.
Cash Rental deposit :
Cash Rental Deposit not available. Credit card pre-authorisation of rental charges will be taken at time of pick-up. Additional bond may also be pre-authorsied on your credit card at time of pick up.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Insurances :
Our basic level of cover is already included in the price. Damage Cover Products to reduce the standard damage liability fee (DLF) may be purchased at extra cost on certain vehicle categories, including Premium, Medium, Snow Cover and Unsealed Road Cover. There may be no cover in some circumstances even if Damage Cover products have been purchased. Refer full terms and conditions of rental available at europcar.com.au for full details of exclusions to cover.
Inter-Island Rentals:
Your rental vehicle cannot be taken on the ferry services between the two islands. Please contact Europcar as soon as your booking is confirmed to make the crossover arrengements. More information.
One-Way Rentals :
A) Domestic : May be available between Europcar stations. B) International : Not available.
Other Services :
Navigational Unit and Child Seats. There are some toll roads which you must pay directly to the toll road operator.
Restriction Of Use :
You have no cover for Damage or Third Party Loss in some circumstances even if You purchase Damage Cover Products. These are fully set out in the Terms and Conditions of Rental available at europcar.com.au and include Damage or Third Party Loss
caused by inundation or immersion of the Vehicle in water, use of the Vehicle in any prohibited area and Overhead and Underbody Damage, including overhead contact to any part of the pantech or box section of a Commercial Vehicle. Driving the Vehicle on Unsealed Roads and in a Snow Area is never permitted unless You have purchased the appropriate cover at the Start of Rental and Off Road use is strictly prohibited. You must refer full terms and conditions of rental available at europcar.co.nz for full details. cover.
Chauffeur Driven Service :
Not Available.
Tax :
5%
Airport Surcharge :
None.
Age :
21 years old for Peugeot 207 and 25 years old for all other car groups
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 1 year for all car groups
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Details are available from Europcar Reservation Office.
Insurances :
Collision Damage Waiver, Theft Waiver
Details are available from Europcar Reservation Office.
Delivery / Collection :
Not available
One-Way Rentals :
A) Domestic : Not available
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Portugal
Tax :
23% Portugal mainland
22% Madeira Islands
18% Azores Islands
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 19 or 25 years old, according to the car group.
When renting a vehicle, a driver qualified as a "young driver" (from 19 to 22 years old) pays a specific charge (€5 per day - with a maximum of €50 per rental) (the "Young Driver Surcharge").
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Access, American Express, Diners Club, Eurocard, JCB, Mastercard, Visa.
Insurances :
Deductible Loss and Damage, L.D.W. and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International :Details are available from Europcar Reservation Office.
Other Services :
Child Seat Infant.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Slovakia
Tax:
Subject to changes under goverment law 20% of products and services.
Additional driver:
The price for adding another driver is 5 € excluding tax.
Rental fees for young / old drivers apply to all other drivers.
Other additional charges:
Additional charges apply to the navigation system, child seats or any additional extra services.
Payments for additional extra services:
All additional equipment or services must be requested at the time of booking and must be paid directly to the chartering company when the vehicle is picked up. All prices may change and the rental company reserves the right to modify them without prior notice.
After your rent:
In the case of additional eligible costs, such as speeding or congestion charges, the tenant will try to contact the client when the competent authorities ask for the identity of the driver. Such a process could occur several months after the lease and will involve the payment of the administrative fee company in addition to the original amount for a penalty.
Important: To facilitate comparisons between different companies, we have standardized the names of these fees. Keep in mind that the names used by your rental company may be different.
Age of drivers:
The driver's minimum age for VAN and commercial vehicles is 23 years. The surcharge for young drivers for all other categories is € 5 per day + tax and applies to all drivers aged 18-21.
Airport surcharge:
15% of rent plus tax. Our offices are located inside the airport, in departments of international departures. Provide us with flight information, airline, country of origin, e-mail and mobile phone number. Our staff is waiting for international / national arrivals to pick up the vehicle. Call us: + 421- 2-555 66666.
Included without costs are urban areas. Costs arise if assistance is needed outside the city. Emergency phone 24 hours: + 421-2-555 66666
Rental deposit:
When the vehicle is picked up, a security deposit of 500 € per credit card will be blocked by the main driver. Debit cards and cash will not be accepted. Company employees confirm the exact amount of the deposit.
Accepted credit cards:
Diners club, Eurocard, MasterCard, Visa
The company [does not accept] prepaid, rechargeable or virtual cards or another type of card that is not properly tagged.
Delivery / Collection:
Delivery/Collection in the city is charged 10 € + TAX, Dellivery/Collection out of city is charged in depending of distance.
Driving licence:
Valid driving license must be at least 1 year from the first issue.
Documentation:
Passport or valid ID card
Driving licence
Credit card
Fuel:
You will get a vehicle with a full or partial fuel tank. You must leave a deposit to cover fuel costs. Employees at the branch will check the amount on the credit card. You must return the vehicle with the same amount of fuel that you have been given.
Accepted delay time:
59 minutes. Later return will be charged as the full day rental.
Protections
Countdown for collision damage, theft, total loss, charges may vary depending on vehicle category and data is available at Europcar branches.
One Way charge:
Available between Europcar rental centers. If you decide to rent a vehicle at a branch but return it to another Europcar branch, the rental company may charge you a one-way charge for the expenses incurred when you have to return the vehicle to the place where you have the vehicle They borrowed.To make a one-time reservation, you must inform us in advance. On the other hand, if you return the vehicle to a branch other than the one specified in your reservation, the rental company will penalize you for an extra charge.We will confirm the price of this service once you have booked and received a confirmation from the rental company.If you decide to rent a vehicle at a branch and return it to another city, rates will vary by branch for at least 3 rental days. SIP codes are not allowed MDRM, EDMR, HDMR, HDAR, NDMR
Limit kilometers:
Short-term rentals (up to 30 days) have unlimited mileage, limited for kilometers over 30 days and 150 km / 1 day.
Click here to download Terms and Conditions for Spain
Tax :
18% and 13% in Canary Islands
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 21, 25 or 30 years, according to the car group.
When renting a vehicle, a driver qualified as a "young driver" (drivers under 25 years old) pays a specific charge (from €18,08 per day with a maximum of €175,20 per rental) (the "Young Driver Surcharge").
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Only possible for certain categories. Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Master Card, Visa, Visa Electron (only accepted for prepaid bookings made via the Call Centre; not accepted for online bookings).
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar reservation Office.
Other Services :
Child Seat Baby, Luggage Rack, Ski Racks, Snow Chains.
GPS may have additional charges if the return station is different from collection.
Restriction Of Use :
It is forbidden to drive vehicles into Poland, Hungary, Bulgaria, Romania, all States of the Former U.S.S.R and Yugoslavia, UK and to the Czech Republic.
It is also prohibited to drive vehicles from Spain outside the European Continent such as to any island.
Only Economy, Compact, Intermediate and Standard car categories are permitted to be driven into Italy.
In Balearic and Canary Islands, ONLY ONE ADDITIONAL DRIVER is allowed due to an Insurance restrictions.
Chauffeur Driven Service :
Available on request in certain stations. Details are available from Europcar Reservation Office.
Environmental Tax:
The Balearic Government could approve soon an environmental tax for the rentals made in the Balearic Islands to be paid in the moment of the check out. Please, find further information at you Europcar counter.
Tax :
15%.
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
19 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
No cash rental deposit accepted.
Credit Cards Accepted :
American Express, Diners Club, Mastercard, Visa.
Insurances :
Super Deductible Collision Damage, S.C.D.W., Super Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available within and outside city limits.
One-Way Rentals :
A) Domestic : Available. B) International : Available.
Other Services :
Child Seat Baby, Child Seat Toddle, Child Seat Infant.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Sweden
Tax:
25%
Deposit policy:
Total rental estimate+ 3000 SEK
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
Minimum 18 years.
Airport surcharge:
Yes. Details are available from Europcar Reservation Office.
Cash rental deposit:
Cash Rental deposit not available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Diners Club, Eurocard, Mastercard, Visa. No debit cards accepted,
Delivery / Collection:
Available Within and Outside City limits.
Driving licence:
Valid driving licence is required.
Insurances:
Deductible Collision Damage, C.D.W. and Theft Protection.Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar Reservation Office.
Other services:
Child Seat Infant, Child Seat Toddler, Luggage Rack, Navigation System.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Mandatory from December till April : Snow Tyres
Financial qualification:
Not available.
Environmental Tax:
Charges may vary by station. Details are available from Europcar Reservation Office.
Click Here to download Terms and Condition for Switzerland
Tax:
7,7%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Details are available from Reservation Office.
Age:
Minimum age 19, for some vehicles the minimum age is 21 or 25. Minimum age for E-Scooters is 16. A Young Driver Fee applies for drivers below 25 years of age. Details are available from Reservation Office.
Airport surcharge:
At airport locations, 20 % of the net value of the rental and protections/insurances
Cash rental deposit:
Not possible.
Chauffeur driven service:
Available. Details are available from Reservation Office.
Credit cards accepted:
American Express, Diners Club, MasterCard, Visa. Debit/Prepaid/Virtual cards are not accepted. For some vehicles two different credit cards are required. Restriction on prepaid bookings: Only the cardholder can benefit from prepaid rates and must be present at pickup of the vehicle and provide the same credit card as used for prepayment to cover any additional non-anticipated charges not covered by the prepayment amount. The cardholder will be named as renter and main driver on the rental agreement, anyone else will be an additional driver.
Delivery / Collection:
Available. Details are available from Reservation Office.
Driving licence:
Held for at least one year. Licences issued outside Switzerland must be clearly identifiable as a driving licence, otherwise an International Driving Licence will be required. Important: The International Driving Licence without National Driving Licence is not accepted. Digital Driving Licences (E-Licences) are not accepted. A driver's license may not have a geographic limitation or bear designations or inscriptions that indicate a possible geographic limitation. A Passport/ID must also be provided.
Protections/Insurances:
Liability insurance, CDW (Comprehensive protection against collision/burglary), THW (Comprehensive protection against theft), BASIC (“Package“ comprehensive protection against collision/burglary/theft), MEDIUM (“Package“ comprehensive protection against collision/burglary/theft, passenger insurance, additional protection for glass, lights & tyres), PAI (Passenger insurance), WWI (Comprehensive protection for glass, lights & tyres), GIT (Goods insurance). Charges and dedutibles may vary by protection/insurance, station and car group. Details are available from Reservation Office.
One-way rentals:
Available. Details are available from Reservation Office.
Other services:
GPS Navigation System, Child Seats, Winter Tyres, Ski Racks, Snow Chains
Restriction of use:
It is permissible to use the vehicle in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Great Britain, Hungary, Ireland, Italy, Luxembourg, Norway, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands. This also applies to use of the vehicle on islands within these countries (except for the Azores, Canary Islands, Madeira and overseas territories). The use of the vehicle in Croatia, Czech Republic, Hungary, Slovakia and Slovenia is only permitted with the prior consent of the Lessor and conclusion of a cross-border surcharge and must be stated on the rental agreement. The use of the vehicle in any other country shall constitute a material breach of contract and shall result in the abrogation and repeal of all limitations of liability. It is expressly prohibited to cross the border into Croatia, Czech Republic, Hungary, Slovakia and Slovenia with the following car categories: U... (Premium Elite), L... (Luxury), W… (Luxury Elite), O… (Oversize), X... (Special). Vehicles with 6 and more seats (buses) are exempt from this restriction.
Use of Winter Tyres:
a) Mandatory from 15.11. until 30.04. b) Optional from 15.10. until 14.11. Details are available from Reservation Office.
Other conditions for car hire in Switzerland
Cancellation fee applies: CHF 75.-. "No Show" fee (failure to collect the vehicle) applies: CHF 250.-. Administration charges in the event of a fine/penalty and damage/accident apply. Details are available from Reservation Office.
Tax :
15%
Airport Surcharge :
None.
Age :
25 years old for all car groups
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 2 years for all car groups
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
CASH DEPOSIT NOT ACCEPTED
Details are available from Europcar Reservation Office.
Insurances :
Loss and Damage Waiver , Super Loss and Damage Waiver
Details are available from Europcar Reservation Office.
Delivery / Collection :
There is no charge for delivery and pick up services to major hotels and corporates customes ( the retal period however must be for a period of more than 2 days )
One-Way Rentals :
A) Domestic : Not available
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Booster Seat
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for United-Kingdom
The UK Terms and Conditions of Hire (which we’ll refer to as ‘T&Cs’ from here onwards) together with the supplementary information that is contained in these UK specific website terms will apply to all rentals that start in the UK.
A copy of the UK T&Cs will be attached to your confirmation email (if you are booking online or via our Reservation Centres) or, if you haven’t pre-booked online or by phone, you will receive a copy when you collect your vehicle or when it is delivered to you (whichever applies). The T&Cs should be read in conjunction with the supplementary information that is provided below in this UK specific website.
If you are booking a car through the UK website for a rental in a different country please refer to the terms and conditions of hire in the country where you are heading because it is those terms that will apply to your rental. They will be different to the UK T&Cs and the supplementary information provided below due to local legal requirements.
PLEASE NOTE THAT UNLESS YOU HAVE EITHER SIGNED THE RENTAL AGREEMENT TO ACCEPT THE VEHICLE OR TAKEN POSSESSION OF THE VEHICLE WITHOUT SIGNING A RENTAL AGREEMENT THERE IS NO CONTRACT BETWEEN US.
If you would like to contact us please CLICK HERE.
Age:
The minimum age generally to rent a vehicle from us is 22. The age policy may vary at certain Europcar Branches and any such variation will be indicated during the booking process. Section 2.3.4 (Who can drive the Vehicle?) of the T&Cs gives further details of our age policy and the young driver surcharge.
There is no maximum age restriction to driving one of our vehicles except in the following locations where the maximum age is 75 years: Plymouth, Exeter, Taunton, Pembroke, Carmarthen and York
Driving Licence:
UK and Northern Ireland Driving Licence holders must
· have held a full and valid driving licence for a minimum of 12 months except for rentals starting from Plymouth, Exeter, Taunton, Carmarthen, Pembroke, Aberystwyth and Llanelli when the full and valid licence must have been held for a minimum of 2 years prior to picking up the vehicle; and
· satisfy the following endorsement restrictions (because this will dictate whether or not we can rent a vehicle to you or allow you to drive it):
UK Driving Licence Endorsements
|
Acceptable?
|
UK Licence: UT10/20/30/40/50
(N. Ireland Licence: 50.08.290, 50.08.295)
|
NOT ACCEPTABLE
|
Any licence with two or more periods of disqualification
|
NOT ACCEPTABLE
|
Any licence with one period of disqualification or
Any licence with no periods of disqualification
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ACCEPTABLE ONLY AFTER 5 YEARS FROM DATE OF OFFENCE
|
Any licence with one period of disqualification of less than 6 months
Or
Any licence with no periods of disqualification
|
Refer to specific Endorsement Codes below
|
DD10/20/30/40/50/60/70/80/90
DG10/40/60/80/90
DR10/20/30/31/40/50/60/70/80/90
(41.04.001, 41.04.002, 50.08.018, 50.08.123,
50.08.124, 50.08.125, 50.08.126, 50.08.127,
50.08.129, 50.08.130, 50.08.132, 50.08.133,
50.08.136, 50.08.139, 50.08.142, 50.08.201)
|
ONLY ONE DD/DG/DR ENDORSEMENT ALLOWED
DD ENDORSEMENT - ACCEPTABLE ONLY AFTER 4 YEARS FROM DATE OF OFFENCE
DG/DR ENDORSEMENT - ACCEPTABLE ONLY AFTER 3 YEARS FROM DATE OF OFFENCE
|
CD40/50/60/70/71
(50.08.204, 50.08.208, 50.08.212)
|
ACCEPTABLE ONLY AFTER 5 YEARS FROM DATE OF CONVICTION
|
BA40/BA60/CD80/CD90/IN10/MR19
(50.08.019)
|
ACCEPTABLE ONLY AFTER 4 YEARS FROM DATE OF OFFENCE (IN10) / CONVICTION
(REMAINDER)
|
MR09/MR29
|
ACCEPTABLE ONLY AFTER 3 YEARS FROM DATE OF CONVICTION
|
All Other Codes
|
ACCEPTABLE
|
NOTE: These restrictions apply to endorsements recorded on UK and Northern Ireland Driving Licences and will be considered in the order they are listed (e.g. if a licence has two or more periods of disqualification it is not acceptable even if the two corresponding endorsement codes are both acceptable on their own)
|
and
· provide validation of their driving record each time they hire a Vehicle from us to drive in the UK. To do this they will need to use the DVLA online service “Share Driving Licence” (at https://www.gov.uk/view-driving-licence) to view and create a one-time passcode. To obtain the passcode the driver will be required to supply his/her driving licence number, National Insurance number and home postcode
If a driver is unable to obtain a passcode online then s/he should call the DVLA Customer Contact Centre on 0300 083 0013 (Mon - Fri 9am - 5pm). If this is not possible then provided the driver brings their National Insurance number with them when picking up a vehicle we can help them try to obtain the passcode by giving them access to Share Driving Licence.
For more information around the driving licence changes and guidance on using ‘Share Driving Licence’, drivers can visit: https://www.gov.uk/government/news/driving-licence-changes
Holders of the old style UK paper licence must also provide a Share Driving Licence passcode together with an additional form of photographic ID which can be a Full Valid Passport, an Armed Forces ID Card or a Police Warrant Card. No other form of identification will be accepted.
Non UK driving licence holders must provide:
· a full and valid driving licence which has been held for a minimum of 12 months. It must be clearly identifiable as a driving licence; entitle the licence holder to drive the category of vehicle they wish to rent from us and valid for use in the UK. If these conditions cannot be met then an International Driving Permit1 will be required (as well as your home driving licence);
and
· the following additional documentation: (i) Passport; and (ii) proof of entry into /exit out of the UK (e-tickets acceptable) 2.
1 If a Chinese driving licence is not accompanied by an International Driving Permit then we can accept a notary translation instead If your home country doesn’t issue International Driving Permits then a Letter of Endorsement issued by your home country Embassy or Consulate is acceptable.
2 Please note that section 2.3.3 of the T&Cs states that non-UK driving licence holders will be required to provide a second and additional ID document that shows their home address (eg., a utility bill). This is no longer required.
Additional Driver:
A car or van may be driven by other persons provided we give our consent and they meet the qualifications set out in section 2 (Who can rent and who can drive?) of the T&Cs. All drivers must meet our standard qualifications as set out in the T&Cs and provide a current Share Driving Licence passcode. A daily charge for each additional driver during the rental period may be levied. You will be advised of the cost for this during the booking process.
Cancellation, Modification, Refund and No Show Policy:
This relates to situations where you may wish to cancel or modify your rental. Our policy for this is described under section 16 (What if I want to cancel or modify my booking?) of the T&Cs
Deposits:
In addition to the cost of the daily rental charge you will be required to leave a security deposit. This is explained in more detail under sections 9.1 (What are the other fees/charges that I may have to pay?) and 19 (Must I pay a deposit before picking up the vehicle?) of the T&Cs.
You can also review how the deposit is calculated at the following address on this website http://www.europcar.co.uk/terms-and-conditions/deposit-policy
Payment methods:
These are described in section 2.1.2 (Who can rent?) of the T&Cs.
Insurance and Protection Provisions:
These are described in full under section 26 (Europcar insurance and protection provisions) of the T&Cs
Delivery & Collection -
‘Deliver & Collect’ is our nationwide delivery and collection service that is available for cars, vans and our Selection range of cars. For a small fee and for your convenience we will Deliver to and/or Collect a vehicle from your home or your place of work or a hotel (although there are some geographical restrictions).
Deliver & Collect is provided subject to the following conditions:
· Payment for the full cost of the hire must be made at the time of booking
· Deliver & Collect must be booked at the same time as you make your booking and you must provide an accurate contact number.
· Cost for Deliver & Collect:
· Up to 10 miles from Europcar Branch: £5 (each way)
· Over 10 miles from Europcar Branch: £5 + £1.50/mile thereafter (each way)
· Deliver & Collect is available:
· Monday to Friday 9-6pm
· Saturday 9-1pm.
· Sunday not available.
Deliver:
· Minimum booking notice
· Cars: 2 working hours for home address and 24 working hours for business address.
· Selection vehicles and vans: 48 working hours.
· All bookings will be confirmed by the Europcar Branch and we will Deliver the vehicle within 1 hour of the time that was agreed when you made your booking.You must ensure you are available to accept delivery of the vehicle and to sign the Rental Agreement.
· If we Deliver to
· Your home address: the address must be the same as both the payment card you used to make the booking and your driving licence and you must be available to accept delivery of the vehicle and to sign the Rental Agreement.
· Your business address or an hotel: then you must give us 24 working hours notice and we will require proof of your home address (as above), and either proof of your employment at the premises or your status as a guest (at the hotel) at the time of delivery and you must be available to accept delivery of the vehicle and to sign the Rental Agreement.
If you are unable to provide us with the required information then we may refuse to leave the vehicle or we may ask you to complete the transaction at the Europcar Branch.
Collect
· We will Collect a vehicle from a home address or a business or an hotel address.
· You must be available to inspect the vehicle with us and to sign the collection paperwork when we come to Collect the vehicle
· If we Collect a vehicle from an address that is different to the Deliver address then a one-way charge may be incurred. The cost of the one-way charge will depend on the distance between the Collect address and the original hire Europcar Branch. You will be notified of this one-way charge during the booking process.
Fuel
· A vehicle from your chosen vehicle group will leave the local Europcar Branch with a full tank of fuel.
· You are responsible for the fuel we use to Deliver and the fuel we use to Collect.
· Unless you have taken the Full Tank Option you are responsible for leaving the vehicle with a full tank of fuel on collection. If you don’t then we will charge you for fuel used to top up the fuel tank when we have returned it to the Europcar Branch (so will include the fuel used by us when we Collect of the vehicle) in line with our refuelling policy.
· If your collection point is within 5 miles of the local Europcar Branch, you will not be charged for any fuel used. Outside of this 5 mile radius you will be charged in line with our refuelling policy for all fuel used by us when we Collect the vehicle.
· You can find full details of the refuelling policy under section 18 (‘What is the Fuel Policy?’) of the T&Cs
· We reserve the right to suspend, cancel or amend our Deliver & Collect service at any time without giving prior notice.
· We reserve the right not to Deliver a car if you fail to comply with any of these conditions.
One-Way Rentals within the UK:
One-way hires are permitted between all Europcar Branches. One-way hire fees vary but apply to all one-way hires. The fees are included in the price quoted during the booking process (if you booked online or by phone through our reservation centres) or it can be provided by the Europcar Branch where you picked up your vehicle.
Baby and Child Seats
It is the law in the UK that all children under three years old must use an appropriate child restraint ("baby seat") when travelling in any vehicle and that all children aged three or more years old and up to 135cm (approx 4ft 5in) in height must use an appropriate child restraint ("booster seat") when travelling in a vehicle.
· You, as the driver, are responsible for ensuring that children under 14 years travelling in the vehicle use either a seat belt and/or the appropriate child restraint. .The penalty for offenders is a £30 fixed penalty notice or a maximum fine of £500 if a case goes to court.
· You may hire a baby seat and/or a booster seat at the daily rate set out in the Tariff Guide attached to the T&Cs. Please ask for details at your local Europcar Branch, or alternatively you can add this product to your booking via the 'add extras' button when selecting your vehicle.
Please note that whilst we can supply these seats we won't be able to fit the seat for your child. This is always your responsibility.
Travelling abroad:
Subject to certain restrictions a limited selection of our cars and vans may travel outside of the UK provided that:
· the vehicle will enter only the countries listed below;
· you have our prior consent; and
· you are carrying a valid VE103B 3 form.
A Green Card is not necessary.
You must contact your Europcar Branch before travelling to ensure your vehicle is not subject to any restrictions and to obtain the relevant consent. Please note that without the correct documentation, you could be turned back from the border or may be subject to, and liable for, a considerable charge.
The charge set out in the Tariff Guide attached to the T&Cs will be made for our Europdrive Pack 4 and is payable by all customers that we agree may take their rental vehicle for travel to or in any of the following countries :
- Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, San Marino, Spain, Sweden and Switzerland.
Please note that no other countries are permitted travel areas for our rental vehicles
3 A VE103B form is the ONLY valid document giving owner’s permission to take a vehicle outside of mainland UK and acts as a duplicate of the Vehicle Registration Document. No letters or other documents should be used. The VE103B form is provided by the Europcar Branch at time of pick up or later by arrangement.
4 Europdrive Pack: Provides cover to ensure that both you and the car or van can be recovered in the event of the car or van becoming un-drivable as the result of an accident or through mechanical failure. You are responsible for ensuring the Vehicle has the correct equipment to comply with local driving regulations in the country you will be driving the Vehicle through or within
Tax:
All prices include VAT unless we tell you otherwise.
Verifying Your Identity
Full details of how we verify your identity is set out in section 2.2 (Verifying your identity) of the T&Cs. Please click here to see how Europcar checks your identity using Equifax eIDVerifier.
Fuel Option:
All vehicles are supplied with a full tank of fuel at start of the hire period. The rules that apply to fuelling and refuelling vehicles in the UK are set out in section 18 (What is the fuel policy?) of the T&Cs.
Lost Property:
Any property placed in the car or van is at your own risk and we take no responsibility for it. Please refer to section 11 (What will happen when I return the vehicle?) of the T&Cs for full details of our policy in regard to loss or damage to any personal belongings.
Fines & Charges
You are liable for the payment of all charges, fees & costs arising from any congestion charge, bus lane penalties, speeding fines, road traffic offence, or parking offence involving the vehicle, including costs from the vehicle being clamped, seized or towed away & any charges/costs (or failure to pay) of the appropriate organisation if & when they ask for these payments together with our administration fee.
Please familiarise yourself with sections 9.3.1 (‘Charges and Fees relating to Fines and Penalties’) and 21.2.4 (‘Use of Personal Information’) of the T&Cs for further information.
Contact Us
We very much hope you enjoy using the vehicle you rent from us. We do, however, appreciate that from time to time things can go wrong. If they do, we’d very much like to hear from you so we can see if there is anything we can do to put things right.
If you feel the need to complain, please contact us by phone on 0371 384 0235 (which will be charged at the standard rate from a BT landline (or similar) but other networks will vary depending on your service provider) or by email to customerservicesuk@europcar.com and we’ll try to resolve your issue.
If you prefer, you can write to us in the UK at James House, 55 Welford Road, Leicester LE2 7AR. Whether you call us or write to us we’ll aim to respond to your complaint within 10 working days of receiving your communication. If we can’t respond in these timescales, we’ll tell you why and let you know when we aim to come back to you.
Animal Policy:
We do not allow any animals other than Assistance Dogs to be transported in our vehicles.
If you are travelling with an Assistance Dog we draw to your attention that we do not supply dog guards or any other form of animal restraint for our vehicles and you are therefore responsible at all times for the behaviour and well-being of your dog. This responsibility includes ensuring that the dog is suitably restrained at all times so that it remains safe; it does not distract the driver or cause risk or injury to you or any other passengers sharing the vehicle with you.
Please Note that we do not under any circumstances accept liability for damage suffered by the vehicle or for injury caused to the dog or to you or the driver or to any passengers as a result of your failure to keep the dog appropriately restrained and/or controlled.
In addition you are required to return the vehicle to us in the same condition as it was at the start of the Hire Period (fair wear and tear excepted). If it is returned to us in a dirty or messy and/or damaged condition to the extent that it will require specialist cleaning and/or repair before it can be rented to the next customer then you will be liable for the special cleaning/valet charge described in the Tariff Guide attached to the standard terms and conditions of hire (T&Cs).
Additional Driver :
Additional authorized operators can be added, for an additional charge, at the time of rental or at any rental location. The primary renter and each Additional Authorized Operator must be present to sign the rental agreement and must meet normal rental qualifications, such as showing a valid driver license, and meeting all age requirements.
Age:
Age 21-24 (18 yrs. old in NY State) – May use Credit or Debit Card and meet all payment policies. Underage Charge will apply.
Local Renter Policies also apply.
Cancellation:
CREDIT CARD REQUIRED RESERVATIONS
Certain sites require a Credit Card to Guarantee the reservation. If this should occur, you are subject to a one days rental charge for reservations not cancelled 24 hours in advance.
PREPAID CANCELLATION POLICY
When you select a Pay Now option, the following will apply. Reservations will be honored for the entire day in which the rental is scheduled to be picked up. A cancellation fee will apply to prepaid reservations that are cancelled. The cancellation fee will be $50.
CDW:
CDW (Collision Damage Waiver) is not insurance. It eliminates the renter and/or any authorized drivers from financial responsibility if the vehicle is involved in an accident. If the terms and conditions of the Rental Agreement are violated, CDW is void and the renter is fully responsible for all costs associated with the incident. If you decline CDW, you are responsible up to the full market value of the vehicle. CDW does not cover any third party`s or unauthorized driver’s. Theft, glass, tires, acts of God, and fees associated with the collection of the damages are not covered. Any incidents must be reported to local Police and a case number provided. Failure to do so will void CDW. CDW does not have a deductible. CDW cannot be purchased by underage renters, local renters, or those paying up front with debit cards. These renters must provide proof of full coverage insurance to rent a vehicle.
AFTERMARKET ACCESSORIES
Installation of any aftermarket accessories to a rental vehicle is prohibited and immediately voids CDW. This includes, but not limited to, snow chains and trailer hitches.
OTHER INSURANCE/CREDIT CARD COVERAGE
Online travel sites and Credit Cards offer their own version of CDW and/or Liability Coverage. If you choose to select one of these products, please bring confirmation or proof of coverage to show at the counter. Purchase of these products does not relieve you from primary responsibility of damage to the vehicle or any liability incurred. Any valid claims that are refused by the Insurance carrier will be your responsibility.
DECLINING COVERAGE
The renter will be solely responsible for the vehicle itself and any third party claims made against it. Please check with your insurance agent for more information regarding your policy coverage.
Drivers license:
Each Renter and Additional Driver must present a valid Driver`s License. The Driver`s License may not expire during the Term of the Rental.
International Renters must present an acceptable valid Driver License issued from your country of residence. The License must be valid for the entire rental period. If the License is in a language other than English, a certified English Translation or International Driver permit is strongly recommended. In all cases, a valid Driver License issued from your home country must be provided, whether or not you possess an International Driver Permit. You will not be allowed to rent with only an International Driver Permit.
US Residents are not entitled to Inclusive Rate Packages. Customers presenting a US State Issued Driver’s License will be required to pay rates in effect at time of rental. No Insurance Products will be included, customer is fully responsible for any damage to the vehicle unless they purchase CDW.
Equipment:
Child Seats Infant (CSI) -The infant seats are for infants from 5 to 20 pounds up to 26 inches long. The renter will be provided with the manufacturers installation instructions at the counter so he/she can correctly install the seat. Infant seats are available for back seat use only.
Child Seat Toddler (CST) -Toddler seats are for children weighing from 20 to 40 pounds up to 40 inches tall. The renter will be provided with the manufacturers installation instructions at the counter so he/she can correctly install the seat. Toddler seats are available for back seat use only.
Hand Control Right (HCR) /Hand Control Left (HCL) - Available at no additional cost. Must be reserved through the pick up location with 10 days advance notice. If advance notice is not given, equipment may be unavailable. Renters must bring their own parking permit as Advantage/EZ does not provide handicapped ID cards or car stickers. Advantage/EZ is able to provide hand controls on a variety of our rental cars. We will make every effort to provide our physically disabled customers with the vehicle of their choice.
Ski Rack/Snow Tires (SKV) - Ski equipped vehicles are available at select locations. This includes mud/all weather tires and ski racks. **CHAINS ARE NOT AVAILABLE**
GPS Travel Tablet (MTECH) - Portable GPS Plus systems are available at many locations.
Gas:
Three refueling options are available to meet your needs.
1) FUEL NOW - you may purchase a tank of gas at the time of rental and return the vehicle with as little gas as you like. Please be aware that we are unable to issue a refund for unused fuel. However, this method eliminates the need for you to refuel the tank prior to returning.
2) FUEL LATER - You can let us refuel for you. You pay for the fuel required to replace the fuel you used and for the service and convenience of refueling the tank.
3) SELF SERVE -You refuel the tank yourself immediately prior to returning the vehicle. Pricing for each option varies and is available at the rental counter.
Insurance:
OTHER INSURANCE/CREDIT CARD COVERAGE
Several online travel sites and Credit Cards offer their own version of CDW and/or Liability Coverage. If you choose to select one of these products, please bring confirmation or proof of coverage to show at the counter. Please note that purchase of these products does not relieve you from primary responsibility of damage to the vehicle or any liability incurred. Any valid claims that are refused by the Insurance carrier will be your responsibility.
Personal Accident Insurance (PAI) coverage is available in combination with Personal Effects Coverage (PEC) for an additional daily charge for each rental day. PAI coverage: Benefit Schedule Renter/Each Passenger Accidental Death USD 250,000.00 / USD 100,000.00 Accidental Medical Expenses (reimbursed) not to exceed USD 2,500.00 Ambulance Expenses not to exceed USD 500.00. Total benefits for any one accident are limited to USD 458,000.00 and are payable in addition to any other coverage for which you, authorized drivers or your passengers are eligible. However, your benefits provided by other coverage may be affected by the PAI benefits. If this coverage is accepted, the benefits for you apply to all accidental injuries during your rental period, regardless of whether you are actually in the car.Your passengers are also covered, but only for incidents occurring while they occupy the Advantage rental car.
Personal Effects Coverage (PEC) offered in combination with PAI, is an option that insures against risk of theft or damage to help protect your personal belongings while renting from Advantage. The maximum coverage per person is USD 750.00 with the maximum total benefit for any one occurrence, regardless of the number of persons, being USD 2,000.00. There is no deductible for PEC.
PAI and PEC are not available separately and must be taken in combination.
Some exclusions and coverage conditions will apply. Please see counter agent and brochure for terms and conditions of the above products.
Local renters:
Local Renters are defined as living within a 65 mile radius of the renting location.
Local Renters without a return airline ticket and wish to rent a car will be required to show: written proof of a current automobile comprehensive, collision and liability insurance policy in renters name covering injury to third persons or property. Renters traveling on official government business, on military leave, or with an approved CID number are exempt from the local renter policy. Failure to show an acceptable policy will result in the rental being declined.
LOCAL RENTER MILEAGE EXCLUSION
Local Renters are subject to a maximum mileage limit of 150 free miles per day. A mile charge of $0.55 will be added to any additional miles.
LOCAL RENTER DEPOSIT
Local Renters are subject to a $350 deposit in addition of estimated amount of rental charges.
LOCAL RENTER VEHICLE EXCLUSIONS
Local Renters are limited to renting the following car classes sizes Economy, Compact, Intermediate, Standard, Full size, Minivan, Premium Vans
One-way:
A Drop Fee is assessed for renting a vehicle at one of our rental locations and returning it to a different rental location. The cost of this fee varies depending on the renting and returning location.
Other:
PET POLICY
Pets are allowed to ride in the vehicles with no additional fees. Renters are responsible for any damage caused by the pet, and to avoid cleaning charges, vehicles should be returned clean and free of pet hair. Renters with service animals will not be subject to any additional deposits.
Payment:
The following forms of payment are accepted: most major credit/charge cards, and most debit cards. Cash is an acceptable form of payment at time of return at most locations, not at time of rental. Acceptable charge cards include American Express / MasterCard /Discover / Visa / BankAmericard / Optima Amex. Credit cards must have the available credit for the estimated amount of rental charges plus up to $200 in order to secure the rental. Debit/check cards must have the available funds of the estimated amount of rental charges plus up to $350 in order to secure the rental. Eligible debit cards must have Visa, MasterCard or Discover logo. Stored value/prepaid/gift cards are not acceptable to qualify for rental however these cards may be used for payment at return.
Please note that at the time of rental you will need to present 1) a current driver license and 2) a valid credit or charge card in the renters name. Use of a debit card to rent a vehicle is subject to review of your credit history at the time of your rental. 3) Customers presenting international driver’s license or expatriates (foreigners living in the United States) must provide international airline tickets. If international airline tickets are not available, customer must use a credit card (Note: A confirmation of your reservation does not mean that your debit/check card is acceptable).
Debit cards should not be used to pay for Pay Now reservations.
NOTE: Refunds of your deposit or any other funds owed to you are posted upon close of your contract when you return the vehicle. However, depending on your financial institution, can take up to 21 days to process.
Smoking:
-SMOKING POLICY- We provide and implement a no smoking policy for all vehicles in the fleet. If the Vehicle is returned smelling of smoke from any source, you will be charged a smoke cleaning fee of up to $250 to remove the smoke odor.
Toll roads and fees:
E-Z Toll
Renters can opt into the E-Z TOLL program which allows for quick by-pass of unmanned and manned toll booths. A Daily Fee which includes the price of the tolls will be charged. E-Z TOLL must be accepted at the time of pickup and be applied for the entire length of the rental. If E-Z TOLL is not accepted and a toll violation occurs on the rental, an admin fee will apply.
Other Violations
If E-Z TOLL is not accepted and in the case of other traffic and vehicle violations (besides tolls), the following applies. The renter is liable for payment for all traffic and vehicle violations plus an administrative fee per violation. These violations include but are not limited to: all toll fines (including the use of all cashless toll roads without the purchase of E-Z TOLL) parking violations, traffic fines, moving violations and any other violation captured by camera or by ticket. The renter acknowledges that each violation amount will be charged to the credit card or billing account. The renter also acknowledges that a separate administrative fee per violation will be charged to the credit card or billing account.
Traveling to Canada:
Advantage/EZvehicles may be driven into Canada. They do not require presentation of liability protection letters, certificates or stickers at customs. A passport is now required to enter Canada. Canadian customs and excise regulations prohibit Canadian residents from driving United States rental vehicles in Canada and returning to the United States.
Traveling to Mexico:
Advantage/EZ vehicles may not be driven into Mexico.
Tax :
20%
Airport Surcharge :
18 euro/rental (vat inclusive)
Age :
Minimum 21 years for all car group. Maximum age 70 years. A Young Driver Surcharge will be applied for drivers of 21 and 23 years old.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
International Driving licence not mandatory.
Cash Rental deposit :
Not available.
Credit Cards Accepted :
American Express, Eurocard Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group.
Details are available from Europcar Reservation office
Delivery / Collection
Available Within and Outside City limits upon request.
One-Way Rentals :
A) Domestic: Available between Europcar stations.
B) International: Not Available.
Other Services :
All Child safety seat, Snow Chains, Snow Tyres, Navigation System (NAV).
Chauffeur Driven Service :
Not available.
Restriction to use :
Bulgaria and Bosnia and Hercegovina are not allowed.
Others :
Charges may apply when cancelling a service within 24 hours of the pickup time.
Click here to download the Terms and conditions for Abu Dhabi
Tax:
Subject to change according to government laws 5% of products and services.
Additional driver:
25AED per day with a maximum amount of 150 per rental. (Additional driver will be registered subject to the consent of the renter) - The rental company charges per young / senior driver are applicable to all additional drivers.
YOUNG DRIVER CHARGE AED 500 / RENTAL ( FOR AGES FROM 21-23 ) ( Luxury vehicles )
YOUNG DRIVER CHARGE AED 750 / RENTAL ( FOR AGES FROM 18-21) ( standard vehicles )
SENIOR DRIVER CHARGE AED 400 / RENTAL ( FOR AGE ABOVE 80YRS. ) ( all sipp codes)
Additional charges:
Additional charges apply for the navigation system, child seats, booster or any other additional requirements.
GPS or Navigation sytem 50AED perday & 250AED max per rental
Infant CSI, Baby CSB & Toddler CST, Child Seats are on Request and chargeable at (25AED per day & 150AED max per rental)
Additional services to pay locally:
Cross Border to Oman is allowable, subject to our consent, and to the vehicle is brought back to UAE where Oman Insurance Fees will be applicable @AED750 for 1-7 days & AED 100 for additional day upto max AED1500 per rental.
Salik Toll Gate fee of AED 5 per one way pass per each gate
After your rent:
In case of additional applicable costs, such as fines for speeding or congestion charges, the rental company will try to contact you when the authorities request the identity of the driver. Such a process could occur months after the rent, and will involve the payment of the administrative fee imposed by the company in addition to the original amount for the sanction.
Age:
The minimum driving age is 21 years, for all categories except for Luxury Vehicles, 4WD, Vans & Buses where it would be 23 years old .
A surcharge for young drivers of AED 500-750 per Rental + taxes will apply to all drivers between 18 and 21(standard cars) or 21 & 23 (for Luxury & commercial vehicles) years old.
Airport surcharge:
AED 25 plus taxes for rent. Our offices are located outside the Airport - Opp. Terminal 3 - at the Sky Park Plaza - (Level 4) - Tel # 0097125998959 .
Emergency telephone 24 hours: 00971506210795 & 0097125998959
Cash rental deposit:
Total Rental estimated charge +1500 AED (normal vehicles ) & 3500 AED (Luxury vehicles) . Debit cards & Cash will not be accepted . The deposit amount will be fully or partially released, in 8 weeks time from contract closing date, subject to Traffic violation due charges if any .
Accepted Credit cards & other means of payment :-
American Express
MasterCard
Visa Card
Europcar charge cards or Europcar vouchers as well as parter vouchers
Delivery / Collection:
Delivery/ collection is free within a distance of 10 km from Europcar booking office. For a distance over 10 kms, it is chargeable as per the "delivery & collection fees sheet" which varies from AED ( 250-700 ).
Driving licence:
Valid & Held for at least one year .
UAE driving license is a must for all Residents of UAE no matter their nationality .
Visitors to the UAE that are Residents of Gulf Countries (GCC) can drive with their GCC Driving License.
National Driving Licence is accepted from Visitors to the UAE if they are citizens of these countries (UK, USA, FRANCE, JAPAN, BELGIUM, HOLAND, SWITZERLAND, DENMARK, GERMANY, ITALY, SWEDEN, GREECE, AUSTRIA, IRELAND, SPAIN, NORWAY, TURKEY, CANADA, POLAND, SOUTH KOREA, FINLAND, SOUTH AFRICA, AUSTRALIA, NEWZEALAND, ROMANIA, SINGAPORE, HONG KONG, PORTUGAL, LUXEMBOURG, SLOVENIA, LATVIA, LITUANIA, CHINA & HUNGARY).
International Driving licence is a must for UAE Visitors who are citizens of other countries that are excluded & not-listed above. (As specified by UAE Traffic & License Authorities).
Note: - All above driving licenses should be in English or Arabic otherwise a translated copy of the same will be requested.
Documentation:
Passport or identity card of each driver
Driving license ( Local or International ) as per the request of AE Traffic Regulations for Drivers in UAE .
1 or 2 Credit cards ( in the name of the main driver )
Reservation copy if any
Fuel:
You will be given the vehicle with the fuel tank full or partially full. You must leave a deposit to cover the cost of the fuel. The office staff will check the corresponding amount on your credit card. You must return the vehicle with the same amount of fuel with which it was delivered.
Grace period:
59 minutes The late refund will correspond to a full day charge at the local rate available.
Insurances:
Insurance Policy Limit for bodily injury :
The maximum insurable sum for damages to persons: is unlimited & as defined by court decision. For propety damage: Max insurable sum for damages to things and animals: 500,000.00 AED. For Both : is not limited - as defined by court decision .
Full Comprehensive insurance is provided subject to current U.A.E Law. The Hirer is liable for the first AED [900-3500] varies per car category - against claims resulting from each and every accident including (hit-and-run) reporting you at fault (as evidenced by a Police report). This can be waived by buying the super collision damage waiver (SCDW).
There is no Insurance coverage if security measures are not used when the vehicle is left unattended, or if the Hirer can not return the keys, or for damages caused by the negligence of the driver or Hirer.
Cross-border Insurance coverage / fees :-
( Available only for Oman ) ( not allowable for other countries) AED.750/- for 1-7days & AED.100/- for each extra day upto a maximum amount of AED.1500/- per rental.
PAI ( personal accident insuramce):-
PAI :- Maximum insurable sum for damages to persons: unlimited - maximum compensation as defined by court decision .
One-way rentals:
1) Domestic:
Allowed only within UAE Emirates & Fees Vary per distance from Abu Dhabi.
2) International:
Not Available . Not allowed.
Limited mileage:
The kilometers are limited to 150 km per day, where additional kilometers will be charged
@ 0.30 - 0.55 / km varies according to the group and the category of the vehicle.
Free mileage:
250km per day & 1250 per week & 5000 kms per month is allowed to drive for Free on our rentals.
Extra kms will be charged @0.30 fills / km for vehicle groups (A-E); @0.40 fills / km for vehicle groups (F-M1); @0.50 fills / km for (4X4 VEHICLES & VANS/BUSES); @aed 2.0 / km for (luxury cars) .
Excess Insurance:-
SCDW = 1200-3500 varies per vehicle's category & STHW = 1200-3500 varies per vehicle's category
Promotions:
Periodical Promotions are available on our website:- www.europcar-abudhabi.com
Speed
Driver should stick to the speeding limits of the roads in the UAE otherwise he will be fined according to the overspeeding above the limit .
Parking / Mawaqif / Salik
Parking / Mawaqif:- the parking in the cities of UAE is a paid parking, where the hourly charge for the standard parking = AED.2/hour and for the premium parking = AED3/ hour . There are some Tollgates between UAE cities where you have to pay AED.5 /crossing eachway .
Rental & Reservation :-
The rental payment will be made in advance. A Rental Deposit of estimated rental charge plus Dhs.1500 (to cover extra charges that might appear) will be taken per each rental .
The rental will be invoiced for the days established in the contract ; if the client returns vehicle at earlier time, then the partial or total rent is not reimbursed. Should the client fail to show up for the collection of his booked vehicle or turned down or cancell his booking then certain fees will apply as follows:- No show fees = AED400.00 / EURO95.00 and the Turn Down Fees = 1 day rental charge & Cancellation fees = AED200.00 / EURO50.00 .
Prepaid:
If the passenger returns the car before the agreed rental period for any reason, he will not be entitled to a refund for the unused days . No refund will be granted to the customer who does not pick up the vehicle at the time the rental starts and who has not cancelled it before the allowed timeframe of 24 hours .
Services outside opening hours:
Please contact us if you wish to pick up or return the vehicle outside of the opening hours of the office (either due to delay or change of plans). If so, the service will have an additional cost. The cost of this service is AED150/- excluding tax. Applicable ONLY for Rentals at Head Office station (AUHC02) & for Rentals between 20:00-07:00 on both check ins & check outs.
Terms and conditions of additional services:
All additional equipment or services are subject to local taxes and sales taxes as well as to availability .
Vehicle replacement:
Replacement & model of the car is subject to availability and it must be requested by a call to the station in the event of accident or a breakdown as well as at the time of due servicing of the rented vehcile.
24 hours Emergency telephone Nos. are : 00971506210795 or 0097125998959 .
This service is limited by geographical distance. And it will have a cost if the assistance is required outside the Renting Country i.e. Oman & the Hirer will be fully responsible to arrange & pay for the transport or towing of the car to the nearest UAE Europcar Station.
Traffic fines:
The hirer undertakes and enforces the enforcement of traffic rules and laws and also the instructions issued by the authority and its agents while using the rented vehicle, assuming full responsibility for penalties, fines of traffic violations or violations of the municipal law or by any competent authority. Therefore, it is the responsibility of the hirer or any of the authorized drivers to pay the expenses that may be imposed on the owner's vehicle during the rental period of the hirer .
For all purposes, even for the events mentioned in the preceding paragraphs, the Hirer irrevocably authorizes the Owner, to charge his credit card for the Rental charges as well as for the charges correspond to the amounts of the fines due, to violations of the traffic law made during the rental period, as well as the amounts owed due to damage to the rented vehicle or to third parties. In cases where the payment is not made through a credit card, the charges on the indicated items will be reflected in the direct invoice to the company or person renting the vehicle as this person or company are being responsible for the final payment.
Condition of the vehicle:
The vehicle must be returned, normal expected wear, in the same conditions as when it is rented. If special cleaning is required, a separate charge of AED 200/- will apply depending on the return status of the vehicle cleaning. It is forbidden to smoke inside the vehicle otherwise a fine of AED 300/- will apply . It is not allowed to handle animals or spill liquids that stain the upholstery, with a charge of additional rental days, for the time the vehicle is kept out of service for special cleaning.
Local charges:
This section does not include additional charges that will be applied at the rental office for fuel, child seats or other additional services. Consult the terms and conditions of your reservation if you wish to obtain information on other possible applicable charges. Some of the local charges that client should pay are :- 5% TAX / VAT + 10% Admin Fees + AED 25/- for rentals starting at Airport + AED 150/- for after hours booking + Young Drivers Fees + Traffic Fines charges and penalties, including toll charges (if Outside UAE i.e.Oman).
Use of tires:
Drivers must use the same type of tire or they will be subject to the payment of fines and replacement of tires. If you drive asphalt tires on gravel, then you will be charged Dhs.200/- fine plus the cost of the replacement of tires if they are damaged.
Use of vehicles:
The Renter undertakes not to allow anyone to drive the rented vehicle unless it has been authorized by Europcar.
The Renter agrees that neither he nor any of his rental additional drivers will drive the vehicle through, unpaved roads, crossing rivers/lakes/ other water areas that endanger the operation or the integrity of the vehicle. In addition, racing and fun driving, roads in poor condition, teach driving, rent the vehicle without permission from Europcar.
Hirer must inform Europcar of his intention to return the vehicle at another premise or other Emirate, and must define the date and time otherwise excess days would be charged to him
Desert Safari Driving is not allowed.
Int'l oneway rental is not allowed
Smoking inside our vehicles is not allowed.
Towing objects or Transporting illegal products/passengers or using the vehicle for illegal acts as well as other vehicle misuses are also prohibited .
Some driving restrictions may apply to drive in certain areas which are marked as restricted & unauthorized .
The Hirer must keep the hired vehicle in a clean, safe, and sound condition. Otherwise charges may be applied
Failure to comply with all above will make you liable for paying costs of resulting damages and fines.
Click here to download Full terms and conditions
Tax:
20%
Additional driver:
10 EUR per day Max 40 EUR for the whole rental
Age:
Min age - 21 years old Max age - 75 years old
Airport surcharge: N/A
Airport station 24/7 service
Cash rental deposit:
Cash rental deposit is not accepted. Only credit card deposit is accepted.
Maestro card is not accepted for the deposit.
The deposit will be automatically unblocked within 30 days after blocking the amount.
Chauffeur driven service:
15 EUR per day
For more information please contact info@europcar.am
Credit cards accepted:
Visa, Mastercard, American Express
Delivery / Collection:
in town - 15 EUR,
outside town - 0,5 EUR per km
Driving licence:
International driving license is required only in case the national driving licenses are not valid in Republic of Armenia or not given in Latin letters. Driver's license issued in countries that have signed the Vienna Convention are valid In the Republic of Armenia. International driving license is required for the citizens of USA, Canada and Australia.
The list of the countries signed the Vienna Convention you can find here.
Fuel:
The vehicle is provided with a full tank and it should be delivered back with the same full tank.
Refuelling costs 1 EUR for 1 litre.
Insurances: Rates include standard insurance with excess /350-800 EUR/ depending on the vehicle category.
Full insurance is provided upon request at 20-50 EUR per day depending on the vehicle category.
One-way rentals:
1) Domestic: In town - 15 EUR Outside of the town - 0,5 EUR per km
2) International: Cross border one way rental is allowed only for Nagorno Karabakh/Stepanakert (230 EUR) and Georgia /Tbilisi (170 EUR)
When entering the territory of Georgia the driver shall be obliged to obtain Compulsory Georgian Insurance during the full period of his/her stay in Georgia
Other services:
Baby seat 10 EUR per day, max 40 EUR
GPS 10 EUR per day, max 40 EUR
Wifi Router 5 EUR per day, max 20 EUR
Restriction of use:
The Vehicle may not be used:
a) in violation of traffic and other regulations;
b) for illegal actions;
c) for re-renting
d) for driving on terrain or roads that are not suitable for the Vehicle; e) on rallies, test drives or racing events
Use of Winter Tyres:
Tyres are provided in winter without any extra charge
Other:
To hire a car the client needs valid passport, driving licence and credit card
Tax :
21%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 years for all car group. Maximum age 75 years. A Young Driver Surcharge will be applied for drivers of 21 and 22 years old.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
International Driving licence Mandatory.
Cash Rental deposit :
Not available. Major Credit cards only.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group. Details are available from Europcar Reservation office.
Delivery / Collection
Available Within and Outside City limits upon request.
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic: Available between Europcar stations.
B) International: not available.
Other Services :
Child safety seat (15-30kg, 33-66lbs), Toddler safety seat (9-18kg, 20-40lbs), Ski Rack, Snow Chains, Snow Tyres, Navigation System (NAV).
Restriction Of Use :
Driving is restricted within Argentinan borders. For cars picked up in Ushuaia, the rental will be restricted within Tierra del Fuego province, due to the impossibility to cross to another province without leaving the country.
An International driving license is mandatory to drive a car in Argentina.
Chauffeur Driven Service :
Not Available.
Others :
Charges may apply when cancelling a service within 48 hours of the pick up time and for not ever showing to pick up the car ("No Show").
Tax:
5%
Airport Surcharge:
Cars rented at Europcar locations in the airport are subject to a surcharge of 35USD
Age:
Minimum age is 21 Young Driver surcharge will be charged for renters under 25 years for car groups higher than Intermediate
Additional Driver:
Any Additional driver must meet Europcar requirements regarding age, driving licence and mean of payment 7 USD / day, maximum 70 USD / rental
Driving licence:
Minimum 12 months or 21 years old for MDMR / ECMR / ECAR /EDMR/ CDMR/ DDAR Minimum 24 months or 25 years old for IFMD /DMMR / IFAD / SFMR / SFAD / SFAR / PFAD / IFMR / FPMD/ MFMR Both the renter as well as the additional drivers must hold a valid driver's licence issued at least one year prior to the rental date. If the driver's licence of the renter or of the additional driver is not written in Latin alphabet, renter must provide an international driver's licence. The international driver's licence must be presented, in original, together with the national driver's licence.
Cash Rental Deposit:
Cash deposit is allowed
Credit Card Accepted:
Visa and MasterCard
Insurances:
LDW - Excess from 2300USD up to 8200USD, according to the rented car group
SPCDW - 0 Excess, subscription according to the rented car group
SPTHW- 0 Excess, subscription according to the rented car group
Delivery/ Collection:
60USD for all groups
One-Way Rentals:
A) Domestic: Not available.
B) International: Not available.
Other Services:
Terms and conditions are subject to change without prior notice.
Restriction of Use:
Circulation limited to the province of Luanda Circulation outside the province of Luanda requires authorization and the subscription of the insurance SPTHW is mandatory.
Chauffeur Driven Service:
available
Fuel:
1.8USD/Liter petrol + 40USD service charge
1.3USD/Liter Diesel + 40USD service charge
Click here to download Terms and Conditions for Belarus
Tax:
20%
No Show and Cancellation fees:
Fees can apply
Additional driver:
12 EUR per rental
Age:
18-99
Cash rental deposit:
Not accepted
Credit cards accepted:
Visa, Master Card
Delivery / Collection:
12EUR( Tax incl)
Driving licence:
International driving licence
Other services:
/
Restriction of use:
War zones
Use of Winter Tyres:
Mandatory by law from Dec 1st till March 1st
Specific note:
/
Other:
/
Tax:
10%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age :
21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental Deposit:
Not available.
Credit Cards Accepted:
American Express, Diners Club, Master Card, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One -Way rentals:
A) Domestic : Not available. B) International : Not available.
Other Services:
Child Seat Baby, Child Seat Toddler.
Restriction Of Use :
-
No cross-border allowed from Brazil.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Full terms and conditions:
Click here to download the terms and conditions for Bolivia(In English)
Click here to download the terms and conditions for Bolivia(In Spanish)
Tax:
Subject to change according to government laws 16% of products and services.
Additional driver:
The price for adding an additional driver is USD 6, not including taxes. The rental company charges per young / senior driver are applicable to all additional drivers.
Additional charges:
Additional charges apply for the navigation system, child seats, booster or any other additional requirements. Additional services to pay locally: All additional equipment or service must be requested at the time of booking and must be paid directly to the rental company when removing the vehicle. All prices are subject to change and the rental company reserves the right to modify them without prior notice. After your rent: In case of additional applicable costs, such as fines for speeding or congestion charges, the rental company will try to contact you when the authorities request the identity of the driver. Such a process could occur months after the rent, and will involve the payment of the administrative fee imposed by the company in addition to the original amount for the sanction. Important: to facilitate the comparison between different companies, we have standardized the names of these charges. Keep in mind that the names used by the rental company of your reservation may be different.
Age:
The minimum driving age is 21 years, for all categories except city cars (MDMR, EDMR, HDMR, HDAR, NDMR).
A surcharge for young drivers of USD 4 per day + taxes will apply to all drivers between 18 and 21 years old.
Airport surcharge:
USD 10 plus taxes for rent. Our offices are located inside the airport, International departures sector. Please provide us with your flight information, airline, country of origin, email and your cell phone number. Our representative will be waiting for international / national arrivals to pick it up. Call us: +591 76630118 - +591 77285833 - +591 77205118.
Included without cost within the urban area. It will have a cost if the assistance that is required is outside the city. Emergency telephone 24 hours: +591 76630118 - +591 77285833 - +591 77205118.
Rental deposit:
SECURITY DEPOSIT USD 2,000.00 During collection, the main driver will be blocked with a US $ 2,000.00 security deposit on your credit card. The card must be enabled to make purchases in Bolivia. Debit cards and cash will not be accepted. The office staff will confirm the exact amount of the deposit.
Credit cards accepted:
American Express
MasterCard
Visa
This company [does not accept] prepaid, rechargeable or virtual cards, or any other type of card that does not have the stamp.
Delivery / Collection:
Assistance in Route Resupplay of fuel: A. Tank full to full tank: if the vehicle is returned full tank will not be charged refueling service charges. B. Tank full option; it is paid in advance at the beginning of the rent 0.89 ctvs. dollar per liter it is no longer necessary to load the fuel tank at the time of the return. No refunds are made for fuel not consumed when the rental ends. For customers who rent more than three days, this service is recommended. C. Fuel refill; If the car is not returned with a tank full of fuel or this service was not contracted, Europcar Bolivia will charge 1.07 ctvs. of dollar per liter of fuel. Driver service Mileage Vehicle washing International insurance One Way International permit Equipment for income from Uyuni salar Special equipment for companies Maintenance GPS navigation system Satellite Gps for companies
Driving licence:
A valid driver's license must be at least 1 year from the first issue, no international license is required for up to 6 months in the country.
Documentation:
Passport or identity card Driving license
Credit card Fuel:
You will be given the vehicle with the fuel tank full or partially full. You must leave a deposit to cover the cost of the fuel. The office staff will check the corresponding amount on your credit card. You must return the vehicle with the same amount of fuel with which it was delivered.
Grace period: 59 minutes The late refund will correspond to a full day charge at the local rate available.
Insurances:
Deductible for collision damage, for theft, total loss. The charges may vary according to the car category. The data is available at the Europcar offices. Basic coverage of CDW / THW In case the bodywork is damaged during the rental, the maximum amount that could have to pay would be the so-called franchise for damages. The coverage will only be valid if the terms of the rental agreement are met. No other parts of the vehicle (such as windows, wheels, interiors, roof or bottom), fees (such as towing or unused time) or objects within it (such as child seats, GPS devices or personal effects) would be contemplated. Damages or accidents must be reported immediately to activate CDW / THW; otherwise, the full values of the damages themselves and third parties involved will be charged to the customer's credit card. 10% damage administration fee. Failure to comply with the terms and conditions of the lease (for example, if the vehicle is misused or driven recklessly or under the influence of alcohol or drugs or if EUROPAR is not informed within 02 hours of the occurrence of the accident, between others). , the client will lose the protection that he contracted and will be responsible for the total cost of repair and / or replacement of the vehicle. None of the protections described above covers traffic infractions, loss of personal property, cost will be the sole responsibility of the client, or judicial or extrajudicial costs. When the customer rents an EUROPCAR vehicle, he is responsible for returning the vehicle in the same condition in which it was delivered.
Liability insurance (TPL) This covers the responsibility of the driver for injuries or property damage contemplated in the policy. It does not cover, however, possible injuries to the driver or damage to the rental vehicle. The coverage will only be valid if the terms of the rental agreement are met. The value will depend on the car group. TPL- Third-party liability insurance includes limited coverage. The SLI coverage is independent of the mandatory TPL coverage and is available with an additional charge per day plus applicable taxes, for all types of vehicles. Immediately inform the offices about the damage or accident occurred within 24 hours of the event, otherwise you will be charged for all damages. Extraterritorial insurance: it is obligatory for when the client leaves the country this insurance covers him own damages. There is no coverage if security measures are not used when the vehicle is left unattended or if the tenant can not return the keys or for damages caused by the negligence of the driver or tenant. Or when his collision is with a fixed object. In case of extraterritorial insurance only covers own damages does not cover partial theft or total theft. Extraterritorial insurance must be requested 5 business days in advance, if you do not have the correct documentation you could be forced to return from the border or you could be subject to paying a considerable fee. Assistance in Bolivia for RAC vehicles. The same extraterritorial permit can be requested at the counter, but you must wait 5 business days and pick it up at our offices.
Supplementary insurance In the event of an accident, this package only contemplates the payment of half the deductible of the CDW / THW coverage as a result of a collision, theft, rollover and total loss of the vehicle. It includes the protection in case of personal accidents (PAI) and double coverage in relation to CDW in case of damage to third parties. The minimum age required to contract this package is 26 years for the main driver Immediately inform the offices about the damage or accident that occurred, otherwise you will be charged for all damages. The loss of profits due to the deterioration of the vehicle will be calculated using the agreed rental price. This protection does not cover damage from broken tires, tires and windshields. It does not cover the loss of accessories such as tires, emergency tires, tires, radio, speakers, headrests and mirrors, among others. The theft of engine parts or components is also not covered. SLI Europcar offers to increase liability coverage up to $ 150,000.00
PAI This insurance provides peace and confidence that personal protection accounts for medical expenses in the event of an accident in the vehicle. The insurance is for the driver and extends to the occupants of the vehicle, provided that the allowed number of occupants is not exceeded. Charge per day. Coverage: Medical expenses of up to $ 4000 per occupant. Permanent disability up to $ 20,000 per occupant. Death up to $ 20,000 per occupant. Funeral expenses of up to $ 1000 per occupant. Declination of basic coverage CDW / THW The CDW is optional and is usually purchased by customers who are not covered by damage or loss of the vehicle by your credit card company (or insurance linked to a credit card). For your own protection, we prefer that all customers submit a valid letter or proof of coverage from the issuer of their credit card with a verifiable phone number and / or email address to confirm that CDW coverage is provided by your credit card In case the fare does not include CDW, passengers will be able to reject CDW, USD 2500 will be blocked more credit card guarantee for cars and USD 3000 for SUV, Pick up and Van and will be refunded when the vehicle is returned safe.
One-way rentals:
1) Domestic:
Available between Europcar rental centers.If you decide to rent a vehicle at an office and return it to a different one, the rental company may charge you a one way fee for expenses incurred when you have to return the vehicle to the removal office. You must inform us in advance if you wish to make a one way reservation. On the other hand, if you return the vehicle in an office different from the one established in your reservation, the rental company will penalize you with an extra charge. We will confirm the price of this service once you have made your reservation and we have received a confirmation from the rental company. If you decide to rent a vehicle in an office and return it in a different city the rates vary according to the branch minimum 3 days of rent. Sipp codes not allowed MDMR, EDMR, HDMR, HDAR, NDMR. The category MDMR, EDMR, HDMR, HDAR, NDMR can only be used on paved roads within the urban radius of the city. 2) International:
The rates vary according to the route that the client makes, minimum 3 days of rent. Subject to cost and availability, request 7 days in advance. Available between Europcar rental centers must be paid for the countries of: Peru, Chile, Argentina, Brazil, Paraguay, making an advance procedure contact +591 76630118 - +591 77285833 - +591 77205118.
Limited mileage:
The kilometers are limited to 100 km per day, where additional kilometers will be charged @ 0.30 - 0.55 / km varies according to the group and the category of the vehicle.
Services outside opening hours:
Please contact us if you wish to pick up or return the vehicle outside of the opening hours of the office (either due to delay or change of plans). If so, the service will have an additional cost. The cost of this service is USD 19.00, not including taxes. Terms and conditions of additional services: All additional equipment or services are subject to local taxes and sales taxes. If you require additional equipment, you must leave a deposit at the rental office when picking up the vehicle.
Vehicle replacement
Replacement of the car subject to availability and must be requested to the station. In the event of an accident, the passenger will be fully responsible for any transport or towing costs of the car to the Europcar station. This service is limited by geographical distance. Emergency telephone 24 hours: +591 76630118 - +591 77285833 - +591 77205118.
Traffic fines:
The hirer undertakes and enforces the enforcement of traffic rules and laws and also the instructions issued by the authority and its agents while using the rented vehicle, assuming full responsibility for penalties, fines or fines for traffic violations or violations of the municipal law or by any competent authority. Therefore, it is the responsibility of the tenant or any of the authorized drivers to pay the expenses that may be imposed on the owner. For all purposes, even for the events mentioned in the preceding paragraphs, the Lessee irrevocably authorizes the Owner, so that by charging your credit card deferred charges can be charged, these charges correspond to the amounts of the fines due, to violations of the traffic law made during the rental period, as well as the amounts owed due to damage to the leased vehicle or to third parties. In cases where the payment is not made through a credit card, the charges on the indicated items will be reflected in the direct invoice to the company or person leasing the vehicle, this person or company being responsible for the final payment.
Condition of the vehicle:
The vehicle must be returned, normal expected wear, in the same conditions as when it is rented. If special cleaning is required, a separate charge of USD 10 to USD 35 will apply depending on the return status of the vehicle cleaning. It is forbidden to smoke inside the vehicle, handle animals or spill liquids that stain the upholstery, with a charge of additional rental days, for the time the vehicle is kept out of service for special cleaning.
Local charges:
This section shows the charges that must be paid at the rental office. These charges depend on the place of collection, the driver and the type of journey that will be made with the vehicle. This section does not include additional charges that will be applied at the rental office for fuel, child seats or other additional services. Consult the terms and conditions of your reservation if you wish to obtain information on other possible applicable charges. You are responsible for all charges and penalties, including toll charges, congestion charges and traffic fines.
Unlimited mileage:
Circulation: You should only drive on asphalt roads, is prohibited to drive on dirt roads, unauthorized roads, lagoons and rivers, paved roads or that compromise the condition of the vehicle, an exception can only be made with the approval of the National Administration.
Insurance: The following insurance must be compulsory
Protection against blows, accidents or theft.
Protection for third parties.
Tyre and windscreen protection.
Extraterritorial protection for own damage.
Loyal customer This promotion applies to our clients who do not have a negative background with the company.
Promotions: No other promotion applies.
Speed: The Ministry of Government reported the approval of a Supreme Decree that temporarily modifies the Traffic Code Regulation to establish maximum speeds on roads and highways throughout the country. The norm establishes maximum speeds of 60 kilometers per hour for dirt roads and 80 kilometers per hour for paved roads, the decree establishes according to an institutional bulletin.
Warranty: During the collection, the main driver will be blocked the credit card, a security deposit of USD 2,000. No guarantee will be accepted in cash. The office staff will confirm the exact amount of the deposit.
Rental: The rental payment will be made in advance. Does not include assistance in suto. Does not include assistance en route. Does not include vehicle maintenance. It is invoiced for the days established in the contract if the client returns before the partial or total rent is not reimbursed. If you fail to comply with any of the aforementioned points, you will proceed to pay your rent at the normal rate of 100km per day.
Prepaid: If the passenger returns the car before the agreed rental period for any reason, he will not be entitled to a refund for the days not used. No refund will be granted to the customer who does not pick up the vehicle at the time the rental starts and who has not done so. cancelled.
Use of tires:
2nd Mandatory Tire for remote routes (eg Salar de Uyuni-Beni Yungas). Special tires for dirt roads Special tires for gravel roads In special circumstances the use of earth or gravel tires is mandatory in Bolivia. In the case of dirt or gravel, vehicles can only circulate with tires for this type of terrain with a specific specification mark. Drivers must use this type of tire or they will be subject to the payment of fines and replacement of tires. If you find a driver with asphalt tires on gravel you can be charged up to $ 60 fine plus the replacement of tires if they are damaged. If the vehicle hinders the traffic or it is abandoned, the fine will be double depending on the distance and charges.
Use of vehicles:
The lessee undertakes not to allow anyone to drive the rented vehicle unless it has been authorized by Europcar. The hirer agrees that neither he nor any of the additional drivers mentioned will use the vehicle through unpaved roads, crossing rivers, lakes or other water areas that endanger the operation or the integrity of the vehicle. In addition, towing objects, racing and fun driving, roads in poor condition, teach driving, rent the vehicle without permission from Europcar. Failure to comply with the same will make you liable for paying resulting damages and fines.
Some driving restrictions may apply to drive in certain areas the data is available at the offices of Europcar Bolivia. It is forbidden to travel through gaps, unauthorized routes, rivers. One additional driver is allowed because of insurance restrictions.
City Cars:
Vehicles with the MDMR, EDMR, HDMR, HDAR and NDMR acriss have the following restrictions.
• Circulation only within the city, can not pass tolls and tolls interprovincial, interdepartmental or restricted areas.
• Applies to Suzuki Alto, Hyundai Eon, Suzuki Celerio and Hyundai i10 vehicles.
• Use within geographic boundaries and designated areas.
• No stone roads and compromise the use of the vehicle.
In case of breach of any of the points mentioned above, a fine of USD 100 per day will be applied.
Early return of vehicle
If the customer returns the vehicle before finishing the rental, no refund will be issued.
Click here to download Terms and Conditions for Bulgaria
Tax:
20%
No Show and Cancellation fees:
Fees can apply
Additional driver:
5.00 Euro per day, not more than 60.00 Euro per rental including tax.
Rental fees for young / old drivers apply to all other drivers.
Other additional charges:
Additional charges apply to the navigation system, child seats or any additional extra services.
Payments for additional extra services:
All additional equipment or services must be requested at the time of booking and must be paid directly to the chartering company when the vehicle is picked up. All prices may change and the rental company reserves the right to modify them without prior notice.
Age:
Renter and driver must be 19 years old and for certain car groups minimum age is 23.
All drivers under 25 years old must pay an additional charge for young driver.
Airport surcharge:
Included in rates. Our offices are located inside the airport at Arrivals hall. Provide us with flight information, airline, country of origin, e-mail and mobile phone number.
Rental deposit:
When you arrive at the rental location, you will be asked to leave a deposit for your rental. The deposit
amount will be authorized on your credit card but not debited from your account. The deposit is
intended to cover additional rental costs.
The deposit amount is calculated as follows:
300 € (or equivalent in local currency) plus any charges payable by the driver at the counter.
For car group PDAR a second credit card must be presented. Deposit is 2000 €
Purchasing of additional insurances does not decrease the amount required for authorization. Debit cards and cash will not be accepted. Company employees confirm the exact amount of the deposit.
Chauffeur driven service:
Available on request. Please contact reservations@europcar.bg
Credit cards accepted:
Visa, MasterCard.
Delivery / Collection:
Delivery / Collection:
Delivery/Collection in the city is free of charge, Delivery/Collection out of city is charged in depending of distance at € 0.50 / km.
Driving licence:
Valid driving license must be held at least 1 year from the first issue.
Fuel:
The car is rented with full tank and the fuel consumption is on renter’s expenses. A refueling fee of 12 € plus missing fuel charge (at gas station prices) will apply if the vehicle is not returned with full tank.
An additional charge will apply if the driver refuels the car with wrong fuel.
The charge is: 100 € Euro plus the expenses for one tank of fuel plus eventual expenses for damage of the car.
Accepted delay time:
30 minutes. Later return will be charged as the full day rental.
Insurances:
Countdown for collision damage, theft, total loss, charges may vary depending on vehicle category and data is available at Europcar branches.
Basic coverage of CDW / THW
In the case of bodywork damage during the rental, the maximum amount that could be paid would be the so-called "Excess". Coverage will only be valid if the terms of the lease are met. No other parts of the vehicle (such as windows, wheels, interiors, roof or floor), fees (such as towing or unused time) or items in it (such as child seats, GPS or personal equipment)
Supplementary insurance
In the event of an accident, this parcel counts only half-deductible CDW / THW coverage due to collision, theft, overturning, and total loss of the vehicle.
Medium Protection Package - The renter can reduce excess to a certain amount in case of damage, theft and it also covers
windscreen, lights, glasses, tires and the underbody of the vehicle. The insurance is not valid for missing
parts of the vehicle.
Premium Protection Package - The renter can further reduce his risk to ZERO by purchasing Premium Protection Package. The renter
must be at least 26 years old in order to purchase this insurance.
Super Protection Collision Damage Waiver / SPCDW / - reduces excess to zero only in case of damage
but does not cover windscreen, lights, tires, glasses and the underbody of the vehicle.
Super Protection Theft Damage Waiver / SPTHW /- reduces excess to zero only in case of theft.
It includes protection against personal injury (PAI) and double cover for CDW in the event of third party damage. The minimum age required to close this package is for the lead driver for 26 years
Please inform your branch and competent authorities immediately of the damage or accidents that have occurred, otherwise you will be charged for any damages. Loss of profit due to vehicle deterioration is calculated at the agreed rental price.
This protection does not cover damage to tires and windscreen. Excludes, among other things, the loss of accessories such as tires, emergency tires, radio, speakers, head restraints and mirrors. It does not include theft of parts or components of the engine.
PAI
This insurance provides peace and confidence that personal protection represents health costs in the event of a car accident. The insurance is for the driver and applies to the occupants of the vehicle, provided that the permitted number of passengers is not exceeded. The fee is per day. Coverage: Passenger medical expenses, permanent disability of the passenger, passenger death and funeral expenses, depending on the package of insurance. More information before renting a car at Europcar.
CDW is optional and is usually purchased by customers who are not covered by damage or loss of vehicle by your credit card (or credit card insurance). For your own protection, we prefer that all customers submit a valid card or proof of coverage from the credit card issuer with a verifiable phone number and / or email address to confirm that the CDW coverage is provided by your credit card
One Way charge:
Available between Europcar rental centers. If you decide to rent a vehicle at a branch but return it to another Europcar branch, the rental company may charge you a one-way charge for the expenses incurred when you have to return the vehicle to the place where you have the vehicle They borrowed.
To make a one-time reservation, you must inform us in advance. On the other hand, if you return the vehicle to a branch other than the one specified in your reservation, the rental company will penalize you for an extra charge.
If you decide to rent a vehicle at a branch and return it to another city, rates will vary by branch for at least 2 rental days for domestic and 3 days for international rentals.
Cross Boarder Fee:
Cross-border authorization - cross border rentals are available on request and are subject to permission by Europcar Bulgaria. Please ask at time of booking.
Cross border to: Price Availability
EU COUNTRIES - 48,00 € request minimum one working day before pick up
NON EU COUNTRIES - 96,00 € request minimum two working days before pick up
UK, Turkey, Kosovo, Albania and ex USSR countries n/a Cross border is NOT ALLOWED!
Limit kilometers:
Rates include unlimited mileage.
Speed:
The driver is allowed to drive at 50 km / h in the city at a speed of up to 90 km / h on a national roads and 140 km / h on motorways . The driver must not exceed the maximum permissible driving speed of a vehicle designated by a traffic sign or conveyor.
The security deposit
During the pick-up, pre-authorization on credit card will be made, a security deposit of 500 €. No security will be received in cash. Employees at the branch confirm the exact amount of the deposit.
Prepaid:
If a passenger returns a car for an agreed period of rental for any reason, he will not be entitled to a refund for unused days. A customer who does not pick up the vehicle at the time of launching the lease and who did not do so will not be compensated for cancellation.
After opening hours services:
If you want to pick up the vehicle or return it outside the branch opening hours (either due to a delay or change of plans), please contact us. If so, the service will incur additional costs. The cost of this service is € 15 excluding tax.
General terms and conditions of other services:
All other facilities or services are subject to local taxes and sales tax.
If you need additional equipment, you need to leave a backup at the branch when you pick up the vehicle.
Vehicle replacement:
Vehicle replacement is subject to availability and must be requested at the branch. In the event of an accident, the passenger will be fully responsible for all costs of transporting or withdrawing the vehicle at Europcar.
This service is limited by geographic distance. Emergency telephone 24 hours
Traffic violations:
The renter undertakes to comply with the traffic regulations and laws and also the instructions given by the authorities and their representatives when using the rented vehicle, taking full responsibility for penalties, fines or fines for traffic offenses or violation of the municipal law or is therefore the responsibility of the lessee or any of the eligible drivers to pay costs that may be imposed on the owner.
For all purposes and for the events listed in the preceding paragraphs, the lessee irrevocably authorizes the Owner to charge deferred charges for your credit card, these fees are equivalent to the amount of fines due, breach of operation as well as due amounts due to damage to the leased vehicle or third persons. In cases where a payment is not made via a credit card, the fees for those items will be reflected in the direct invoice of the company or the person who rents the vehicle, and that person or company is responsible for the final payment.
Vehicle conditions:
The vehicle must be returned to the wear and tear standard under the same conditions as the rental. If special cleaning is required, depending on the state of the vehicle cleaning return, a special charge will be applied free of charge. It is forbidden to smoke in the vehicle, manipulate animals or spill fluids that pollute upholstery, for a fee for additional days of rental unless the vehicle is out of service for special cleaning.
Tyres damage:
In the case of a tire or disk damage, we are entitled to charge the full cost of damaged elements.
Using of vehicle:
The lessee undertakes not to allow anyone to drive a rented vehicle unless it has been authorized by Europcar.
The lessor agrees that neither he nor any of the other drivers mentioned uses the vehicle over unpaved roads that pass through rivers, lakes or other water bodies that endanger the operation or integrity of the vehicle. In addition, towing items, racing and fun rides, bad roads, driving lessons, rental without a license from Europcar.
Failure to comply with the same provision will make you liable for damages and fines.
After your rent:
In the case of additional eligible costs, such as speeding or congestion charges, the tenant will try to contact the client when the competent authorities ask for the identity of the driver. Such a process could occur several months after the lease and will involve the payment of the administrative fee company in addition to the original amount for a penalty.
Important: To facilitate comparisons between different companies, we have standardized the names of these fees. Keep in mind that the names used by your rental company may be different.
Click here to download Terms and Conditions for China
Tax:
Included in rate
Additional driver:
No Additional Driver Fee
Age:
18-75 Years Old
Cash rental deposit:
All China stations do NOT accept Cash for payment.
A.Vehicle Deposit: Economy-5000 CNY; Comfort-7000 CNY; MPV-10000 CNY.
B. Customers would be best to use China Unionpay card for car rental fee, deposit and other expenses at local counter. Customers also can try to use Visa, Master, American Express or JCB. But Shouqi can NOT guarantee that credit cards are workable, it depends on the rules of your credit card issuer.
C. Shouqi will confirm whether customer had traffic violation or not within 30 (Thirty) working days from the date of car returned.
If customer has no traffic violation during rental period, Shouqi will apply for refund pre-authorization/deposit within 3 (Three) working days and send bank receipt to customer email.
Due to the banking process, customer will receive payment within 30 (Thirty) working days from the date that refund was done.
D. Once customer had traffic violation, the related fees will be deducted from the pre-authorization/deposit which are : Below 6 points (excludes 6 points): 200 CNY, More than 6 points (less than 12 points): 500 CNY and More than 12 points (includes 12 points): 20,000 CNY.
E. All customers need to prepare a bank card or credit card which could receive CNY for deposit refund. If the bank card or credit card which are provided by customer, can not receive CNY, customer shall bear the tax and handling fee that occurred of the refunding.
Credit cards accepted:
China Unionpay (most preferred), Visa, Master, American Express or JCB
Driving licence:
China Mainland Driving License-Mandatory
Fuel:
A.Customers are required to fill the leased vehicle with correct fuel according to the fuel label of the vehicle. All losses (including but not limited to damage to the vehicle) caused by the non-conformity of the fuel filled by customer, shall be borne by the customer.
B.Refuel Rule:
1)If the fuel tank is full when customer pick up: The customer must return the car with a full tank of fuel. If the fuel tank is not full when the customer returns the car, the customer shall pay the price difference of refueling according to local fuel price and pay extra refuel service fee at 100 CNY/order .
2)If the fuel tank is NOT full when customer pick up: If fuel quantity of return is MORE than the fuel quantity of pick up, Shouqi will refund fuel price difference to customer according to local fuel price, the price difference will be deducted from total rental fee. When the fuel quantity of return is LESS than the fuel quantity of pick up, Shouqi will charge the customer fuel price difference according to local fuel price. The system will automatically calculate the corresponding amount and add it into the rent settlement.
3)No refuel service fee if tank is not full when pick up.
Insurances:
A.In China, there are no separated CDW/THW/LDW. The insurance Shouqi could provide, is Automobile Mandatory Insurance which is an integrated insurance and included in the rate.
B. Automobile Mandatory Insurance, Excess 1500 CNY
C. CNY200,000 for property and bodily harm (Maximum insurable sum for damages to persons)
D.If there is an accident during the rental period, the customer needs to protect the scene of the accident, and contact the picking-up station, and send email to callcenter@izuche.com.
E.Because of customer reason or insurance company regulation, if insurance company is not responsible to compensation or deduction, the customer shall bear the costs arising from the accident.
One-way rentals:
1) Domestic: Not Allowed
2) International: Not Allowed
Specific note:
Foreign customers need to send scanned copy of China Mainland Driving License, the personal information page and China visa page of passport to Shouqi customer service mailbox (zuoying@izuche.com and callcenter@izuche.com) SEVEN days before scheduled pickup time. Security Department of Shouqi and Public Security Organs will verify the identity information of customer. The customer's Chinese mainland driving license and passport must be valid for more than 2 months of the actual rental period. After the public security department confirms and verifies the foreign customers’ information, the foreign customers can pick up the car at local station. Once there is problem or any change ( i.g. rental policy, vehicle availability, governmental or political issue, etc,.) on scheduled picking-up time, Shouqi will inform Europcar.
Shouqi will inform customers about verification result by email 48 hours before picking-up day. Shouqi will inspect documents which are from customers. Under some circumstances, customer may NOT be approved to rent car from China local stations.
Click here to download the terms and conditions for Colombia
Tax:
19%
Additional driver:
4 USD per day
Age:
22 years old, Drivers between 18 to 21 will be paid $9 USD per day
Airport surcharge:
10% per rental Only applicable for Bogota station BOGT01( El Dorado International Airport), this surcharge will be charged once.
Cash rental deposit:
Small cars: $700 USD Vans: $1300 USD
Chauffeur driven service:
Not Available
Credit cards accepted:
American Express, Mastercard /Eurocard, Visa, Diners Club
Delivery / Collection:
Not available
Driving licence:
1 year
Insurances:
LDW
Fuel:
Customer will have come back the car with the same level of gas that we gave to him
One-way rentals:
A) Domestic: Penalty Zone $2000 USD B) International: Penalty Zone $2500 USD
Use of Winter Tyres:
it's not available, it's not necessary
Others:
No show fee policy €95 to USD
Restriction of use:
Licence plate restriction (PICO Y PLACA)
is a driving restriction policy aimed to mitigate traffic congestion during rush hours. The system restricts traffics access into a prestablished urban area for vehicles with license plate numbers ending in certain digits on pre-established days and during certain hours.
The scheme restricts both private and public use vehicles based on the last digit of the license plate numbers. Four numbers are restricted every day for private use vehicles, and two for public transportation vehicles. The restricted digits associated to each day rotate twice every year.
Note: Check the restriction schedule of each city where you will drive the vehicle as it may be different.
Click here to download Terms and Conditions for Croatia
Tax:
25%
No Show and Cancellation fees:
Fees can apply
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
Minimum driver age is according to the car group 18 for mini, economy, compact
and 20 for intermidiate, standard, premium
young driver surcharge for 18-23 and senior driver surcharge for 75 + aplies
Airport surcharge:
28€ + vat
Cash rental deposit:
Not possible.
Chauffeur driven service:
Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr
Credit cards accepted:
AMEX, MASTRCARD, VISA, Debit cards are not accepted.
Delivery / Collection:
Not possible.
Driving licence:
Held for at least one year.
Fuel:
car should be returned with same amount of fuel as rented, if not , fuel administration fee is charged.
Insurances:
Collision Damage Waiver (C.D.W), Theft Waiver (T.H.W) :Medium, Premium,
Charges may vary by station and by car group..Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: Available between all Europcar stations with charges
2) International: Available with charges - Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr
Cross-Border and Boundary rules
Customers whose travel plans include driving outside the country of rental (or crossing borders or traveling to different islands within the same country) must advise us before they pick the car up. Restrictions may apply for certain countries and traveling by ferry which may require the customer to pay additional fees.
Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr
Use of Winter Tyres:
Under specified circumstances winter tyres will be mandatory in Croatia Drivers must use winter tyres or face fines.
In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads
if they are equipped with winter or all-season tyres bearing the specific identifying marks.
Other:
Out of Hour's Surcharge: Applies to all rentals that check in or check out during the hours that our station is closed. Grace Period:Drivers are allowed a 29 minute period of grace provided that the vehicle is returned within our hours of operation. Drivers exceeding this will pay any extra charges directly at the local rate. Early Returns:We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked. Traffic Fines:Speeding, parking and other endorsements/fines are the responsibility of the hirer in full. Europcar Car Rental accepts no responsibility for any fine or payment. The renter is obliged to inform Europcar Car Rental of any fines or parking tickets issued whilst the vehicle is being used by the renter. Where Europcar receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee of 30.00€, will be charged to the main driver’s credit card. Upgrades:If on arrival the client feels that the car they have booked is not suitable for their requirements, we will be happy to provide a larger vehicle if available. Upgrade charges are payable on arrival at the local daily rate. If a customer is given a free upgrade on arrival, we cannot accept any customer service queries regarding fuel or coverage costs. Customer Service:Our cusotmer Service Department can deal with any issues you may have. Please send an email to cru@uniline.hr . Europcar Croatia accepts no responsibility for delays which may occur at the start of hire due to circumstances beyond our control.
Click here to download Terms and Conditions for Curacao
Tax:
9%
No Show and Cancellation fees:
Fees can apply
Additional driver:
Charge for extra driver(s): US$ 5.00 per day per driver payment at time of delivery
Age:
Min age: 23 yrs* / *Extra charge for Young Driver 21-23 yrs: US$ 10.00 per day payment at time of delivery
Airport surcharge:
Included in rates
Cash rental deposit:
*Credit cards are pre-authorized for US$ 750.00 for excess charges
Chauffeur driven service:
Not applicable
Credit cards accepted:
VISA / MASTERCARD
Delivery / Collection:
Delivery and/or Collection charge is $15.00 per ride
Driving licence:
Local or International
Fuel:
Full to Full policy ( Refueling charges if filled up)
Economy/ Midsize:US$ 60.00 deducted from pre-authorized credit card
Fullsize and SUVUS$ 100.00 deducted from pre-authorized credit card
Insurances:
Extra All risk insurance: US$ 15.00 / $20.00 per dayto pay at time of delivery
One-way rentals:
1) Domestic: Not applicable
2) International: Not applicable
Other services:
Not applicable
Use of Winter Tyres:
Not applicable
Click Here to Download the Terms and Condition for the Dominican Republic
Tax:
18%
No Show and Cancellation fees:
Fees can apply
Additional driver:
Meet the age range
This item has a cost of $ 3.89 USD / day for each driver
Age:
Minimum age to drive 21 years and maximum 75 years
Drivers aged between 18 and 20 pay an additional surcharge of US $ 6.49 per day
Airport surcharge:
10%
Credit cards accepted:
Visa, MasterCard, American Express, Dinners Club, Discover
No Debit Cards accepted
Delivery / Collection:
Will be on request and charges may apply from 20 km away from the collection office
Driving licence:
Must have a minimum expiration time of 2 years
Fuel:
Full - Full
Insurances:
(CDW): Partial coverage of the collision. This coverage has a fixed cost of US $ 15.58 / day for all types of vehicles.
(THW): Partial coverage for theft of the vehicle. It costs US $ 11.68 / day for all types of vehicles.
(ALI): Additional coverage of damages to third parties. Increase $ 52,000.00 USD to the SLI. It has a cost of US $ 12.92 / day
One-way rentals:
1) Domestic: From $ 45.43 USD to $ 337.48 USD depending on the city of delivery.
2) International: Not Allowed
Other services:
WT: Coverage of tires and crystals $ 6.43 / day
SB: Baby seat $ 6.49 / day
WiFi: Wireless web connection $ 12.92 USD
Restriction of use:
Minimum collision coverage (CDW) is mandatory, either local or given by the credit card
The (CDW / LDW) credit card must be supported by a written document from the issuing bank
Specific note:
The minimum deposit for the rent is $ 1,350.00 USD and a maximum of $ 3,500.00 plus the total rent. Said deposit will be made to the credit card
The customer has 1 hour of grace to collect the vehicle, after this is considered as not presented and will be subject to availability and price
After 4 hours of delay the client must pay the equivalent of one full day of rent.
Others:
The customer has has 4 hours subject to the terms of the not presented (above) to take the service. If the customer does not present is considered as no show and has a penalty of US$95.00
Click here to download Terms and Conditions for Egypt
Tax:
14% is being added on total invoice, this tax is applied as per Egyptian Laws and is identified as a sales tax.
Rental Period:
The Rental period is the total time the vehicle spends in the custody of the customer which is also identified as “Rental Duration”. The rental duration is calculated on the bases of invisible periods of 24 hours starting from the time the vehicle is made available. However a 30 minutes grace period is applied at the end of the rental before the start of a new 24 hour period.
Extension of the original duration of the rental:
In case the customer choices to keep the vehicle for a longer period than mentioned in the rental agreement, then the customer should request an extension of the rental period. This should be done through the booking source and the customer should verify the extension with any Europcar Egypt locations. In case of extending through Europcar Egypt, then the customer should communicate with Europcar station 72 hours before the start of the extension period.
Airport surcharge:
The Airport Surcharge is included in the rate offered from Europcar Egypt in its stations in airports.
Driver Age:
Europcar Egypt applies minimum diver’s age that differs from each car category. These age calcifications are displayed below:
MDMR / EDMR / CDAR / DDAR: 22 years old
IMAR / SDAR: 25 years old
SFAR / IFAR: 28 years old
If the customer’s age is between 22 to 24 the customer can rent a IMAR or/and SADR with an extra 10 USD (with max. 100 USD)
Addition Driver:
Europcar Egypt terms and conditions states that only the authorized person (whose name is mentioned in the rental agreement) has the legal right to drive the vehicle throughout the rental period. But an additional driver can also be authorized if added in the rental agreement and is subjected to all terms and conditions applied to the main driver and will be with an extra 4 USD per day (max. 60 USD) excluded tax.
Driving License:
Europcar Egypt terms and conditions states that the customer’s driving license should be valid for at least 1 year from the start of the rental period for all categories. If the customer is non-Egyptian then an international driving license is mandatory
Traffic Violation:
During the rental period the customer is fully liable to the vehicle accordingly if any traffic violation occurs during the rental period, Europcar Egypt has the right to notify and claim the cost of that violation.
Insurance and Wavier Information:
From our experience, our customers drive quite carefully and few accidents happen. So cases of damage to the vehicle are the exception rather than the rule. But it is important to understand how we will manage the damage if it does occur. Europcar Egypt has implemented a clear damage management policy to explain how we will invoice the customer for any damage made to the vehicle during the rental period.
When renting from Europcar Egypt the vehicle is fully insured against collision, theft and attempt theft damages. When renting the vehicle the customer will present a valid credit card in Europcar Egypt station and a certain amount will be blocked depending on the car category rented, this amount is identified as “ Rental Deposit “ or “ Excess amount”. In the event of vehicle damage the customer will be charged up to a maximum of the excess amount and will be debited from the blocked amount, in case the damage occurs as a result of reckless or negligent behavior or under the influence of drugs or alcohol the customer might be liable for the full cost.
The Excess amount is displayed below:
MDMR / EDMR: 300 USD
CDAR: 350 USD
DDAR / IMAR: 400 USD
FVAR / SDAR / SFAR / FDAR/ IFAR: 500 USD
Any Insurance doesn’t cover the following:
Scratches over 15cm long
Refueling charge: 35 USD
Cleaning charge: 30 USD
After hours charge: 20 USD
Vehicle license loss or withdrawn: 150 USD
Child Seat Baby (1 to 3 month): 250 USD
Child Seat Toddler (4 to 7 months): 250 USD
Child Seat Infant (8 to 12 months): 250 USD
GPS: 300 USD
Child Booster Seat (8 to 12 months): 250 USD
Stereo cassette or CD:
400 USD for groups: EDAR, CDAR, DDAR, IMAR, MDMR, EDMR
900 USD for groups: SDAR, FVAR, IFAR, SFAR
Car Ariel:
100 USD for groups: EDAR, CDAR, DDAR, IMAR, MDMR, EDMR
200 USD for groups: SDAR, FVAR, IFAR, SFAR
Car Key:
450 USD for groups: EDAR, CDAR, DDAR, IMAR, MDMR, EDMR
800 USD for groups: SDAR, FVAR, IFAR, SFAR
Fire-extinguisher: 50 USD
Lighter:
40 USD for groups: EDAR, CDAR, DDAR, IMAR, MDMR, EDMR
80 USD for groups: SDAR, FVAR, IFAR, SFAR
***All above rates are excluded taxes
Payment Methods:
The renter has to have an authorized credit card that written under his name to be able to rent the vehicle, also need to present the credit card in the process of checking-out the vehicle from the station.
Deposit payment:
Any kind of MasterCard and VISA credit cards are accepted, while some credit cards may require the PIN of the credit card
***Note : American Express, Master or VISA debit cards are not accepted.
Rental payment:
Any kind of MasterCard and Visa cards are accepted, while some credit cards may require the PIN of the credit card.
***Note: American Express are not accepted.
Payment Terms:
All rental payments are to be paid on arrival or in advance. A valid credit card is to be presented on arrival. (No cash deposit for the excess insurance is accepted).Additional charges are to be paid on time of return of the vehicle.
Deposit release:
The deposit is released after 14 working days which start from rental check out date.
***Note: working days exclude holidays according to the Egyptian National Holidays & Weekends
Other Rental Types & Services:
Delivery / Collection: Free in Town within 20 Km, additional KM amount 1.5 USD
***All above rates are excluded taxes
One-Way Rentals:
Domestic: Available between Europcar stations. If the customer return the vehicle to any other Europcar rental location than the agreed location, repatriation costs will be charged to you.
International: Not available.
Other Services:
Child Seat Baby: 10 USD per day (maximum 50 USD)
Child Seat Toddler: 10 USD per day (maximum 50 USD)
Child Seat Infant: 10 USD per day (maximum 50 USD)
GPS: 15 USD per day (maximum 225 USD)
***All above rates are excluded taxes
Chauffeur Driven Service:
Available on request send us email on reservations@europcar-egypt.com
Restriction of Use:
Vehicle must not be used under any of the following conditions or for any of the following purposes; otherwise customer will take full responsibility for all charges set by Europcar:
Driving the vehicle under the influence of alcohol, drugs or any other type of narcotic substances.
Transportation of inflammable or dangerous goods, as well as toxic, corrosive, radioactive or other harmful substances.
Transportation of any kind of pets (subject to prior authorization by Europcar).
With a roof rack, luggage carrier or similar, unless supplied by Europcar,
Re-rental to or use by other persons.
Re-rental to or use by other persons.
Carrying passengers for hire or reward,
Participating in rally’s, competitions or trials, wherever they may take place,
Giving driving lessons,
Pushing or towing another vehicle or exceeding the authorized load weight.
Travelling on non-paved roads or on roads, beaches, the surface or state of repair of which could put the vehicle's wheels, tires or it’s under body mechanics at risk, any goods and baggage carried in the vehicle, including their packing and stowage equipment, which might damage the vehicle or put the vehicles abnormally at risk.(In any way which breaks the Highway Code, road traffic laws or any other laws)
Not legible to travel with the vehicles across international borders or use the ferry transfer between Egypt’s cities.
***(Customer will be liable to pay the full amount of the penalty set for breaking the law and the country traffic rules)
Rental Cancellation Policy:
If cancellation done before 1 day of the rental period starts, there will be no penalties applied (100% free cancellation).
If cancellation done during the rental period, then there will be a 1 day cancellation penalty applied and the rest of the reservation is refunded In case of misuse of the vehicle within the rental period, it is subjected to cancel the reservation and take one day penalty. Europcar Egypt have the right to cancel any reservation in case of no show or delay in the following situations:
For prepaid reservation: with delay more than (6 hours).
For pay on arrival reservation: with delay (One hour)
***In case flight details available and communicated, the reservation will not be cancelled.
***Flight details must be available in the reservation.
Click here to download the terms and conditions
Full terms and conditions:
Tax:
20%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. 4,17€+tax/per day
Age:
21-25 according to the selected car group
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
Cash Rental Deposit not available.
Chauffeur driven service:
Available. Details are available from Europcar Reservation Office.
Credit cards accepted:
Euro Card, Master Card, Visa, Amex.
Delivery / Collection:
Available Within City limits. 20€ + tax/each
Driving licence:
Held for at least one year.
Fuel:
Europcar hires the vehicle with a full tank, and vehicle is to be returned with a full tank. Missing fuel is charged according to Europcar Estonia's fuel prices per litre + 8,33€+tax administration fee.
Insurances:
Deductible Collision Damage, C.D.W., Premium protection package, Medium protection package, Theft Protection and P.A.I. : Charges may vary by car group. Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: Available between all Europcar stations
2) International: Available to Finland, Sweden, Latvia, Lithuania, Poland
Other services:
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, Navigation System, Wifi router.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Mandatory from 1st December to 1st of March.
Click here to download the terms and conditions for French Guiana
Tax:
0%
Deposit Policy:
Total rental estimate+ 1000 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons.
Charge €3 per day or €18 per rental and per additional driver
Age:
Minimum driver age is 21 for mini, economy, compact (and 1-year validity of driver license)
and 23 for other (Driver license for 3 years)
young driver surcharge for 21-25 applies
Airport surcharge:
€25 until 01/08/2018 and then 26€
Credit cards accepted:
AMEX, VISA, MASTERCARD*
Cash rental deposit:
not available
Chauffeur driven service:
not available
Delivery / Collection:
35€ / DELIVERY
35€ / COLLECTION
Driving licence:
Held for at least one year and 21 years old
Fuel:
Europcar hires the vehicle with a full tank, and the vehicle is to be returned with a full tank.
Missing fuel is charged according to FRENCH GUIANA fuel prices per litre and a €20 fee
Insurances:
Deductible Collision Damage, C.D.W., and T.H.W
Personal Accident Insurance “PAI” is included in all rate
Restriction to use:
It is prohibited to drive the cars outside FRENCH GUIANA.
One-way rentals:
Domestic: Airport surcharge if you pick up or return the car in the airport office (€26)
International: not available
Specific Note:
All cars are non-smoking cars. A cleaning cost of 30EUR is collected from the renter for violation of this policy.
Others:
Out of Hour's Surcharge: Applies to all rentals that check in or check out during the hours that our station is closed.
Grace Period: Drivers are allowed a 59 minute period of grace provided that the vehicle is returned within our hours of operation.
Drivers exceeding this will pay any extra day directly at the local rate
Early Returns: We do not issue refunds for unused days or for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Traffic Fines: Speeding, parking and other endorsements/fines are the responsibility of the hirer in full.
A fee of 30.00€ will be charged to the main driver’s credit card for the treatment of the denunciation
Europcar accepts no responsibility for any fine or payment. The renter will receive the traffic fine at the address given in the rental and paid it to the TRESOR PUBLIQUE,
Click here to download the terms and conditions for Georgia
Tax:
20%
Deposit policy:
Total rental estimate+200 EUR
Additional driver:
10 EUR per day
Age:
21 years
Airport surcharge:
15 EUR
Cash rental deposit:
N/A
Chauffeur driven service:
On Request
Credit cards accepted:
VISA
MASTER
Delivery / Collection:
On Request
Driving licence:
International
Insurances:
200 Usd deductible porice
One-way rentals:
1) Domestic: On request
2) International: Armenia 150 EUR
Use of Winter Tyres:
Winter tire are being installed on all cars in winter period
Tax :
20%
Airport Surcharge :
15 USD FIXED AMOUNT PER RENTAL
Age :
Minimum 21 years.
Additional Driver :
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.12 USD PER DAY
Driving licence :
Held for at least 3 years for EDAR & CDAR only.
All clients visiting Ghana and intending to opt for a self-drive service that, it is mandatory to have an international driving license. Without that they cannot drive dans will have opt for a chauffeur drivce service.
Cash Rental deposit :
No Cash rental Deposit.
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic :Available between all Europcar stations . B) International : Not Available.
Other Services :
Child Seat 0-12 month
Restriction Of Use :
CROSS REGIONAL BORDER RESTRICTION - IT IS NOT ALLOWED TO DRIVE OUTSIDE THE FOLLOWING BOUNDARIES: GREATER ACCRA REGION, CENTRAL REGION, EASTERN REGION, COASTAL AREAS OF WESTERN AND VOLTA REGION WITHIN GHANA.
CROSS NATIONAL BORDER RESTRICTIONS - IT IS NOT ALLOWED TO DRIVE BEYOND THE BORDERS OF GHANA.
Exceptions may apply. Details are available at any Europcar office in Ghana.
Chauffeur Driven Service :
Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.
Click here to download the terms and conditions
Tax:
8,5% VAT
Additional driver:
25€ INC VAT
Age:
Minimum Age 21 Years Old : CATEGORIES MBMR to ECMR
Minimum Age 25 Years Old : CATEGORIES ECAR to XDAD
Airport surcharge:
30€ INC VAT
Cash rental deposit:
800€ INC VAT
Chauffeur driven service:
N/A
Credit cards accepted:
VISA, MASTERCARD, AMERICAN EXPRESS
Delivery / Collection:
N/A
Driving licence:
Minimum 1 year : CATEGORIES MBMR to ECMR
Minimum 3 years : CATEGORIES ECAR to XDAD
Fuel:
REFUELLING CHARGES: 20€ INC VAT PER RENTAL
Insurances:
Partial Car Damage Waiver: From 6€ per day to 14€ per day
Super Car Damage Waiver: From 11€ per day to 50€ per day
One-way rentals:
1) Domestic: 25€ INC VAT
2) International: N/A
Click here to download the terms and conditions for Guatemala
Tax
12% per rental day
No Show and Cancellation fees:
Fees can apply
Airport Surcharge :
N/A
Age :
25 YEARS ($10usd per day plus taxes and fees young driver surcharge allows to drive with a minimum of 21 years old)
Additional Driver :
$10 usd plus taxes and fees per rental day
Driving licence :
Mandatory and a minimum of 2 years valid
Cash Rental deposit :
For rates including insurance (LDW or CDW) the deposit amount will be rental estimate + US$750.
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
Economy (EBMR) / rental estimate + US $5,000
• Compact (MDAR) / rental estimate + US $5,000
• Intermediate (SDAR) / rental estimate + US $5,000
.Automatic(EDMR) / rental estimate +US $5,000.00
• Standard (IFMR) / rental estimate + US$7,000
• Standard (SFMR) / rental estimate + US$7,000
Standard (PFNR) / rental estimate + US$7,000
Standard(CPND) / rental estimate + US$7,000
Standard (PVMR) / rental estimate + US$7,000
• Luxury (XFAR) / rental estimate + US$10,000
• VAN (XXMR) / rental estimate + US$10,000
• SUV (LFAR) / rental estimate + US$7,000
Delivery / Collection
America Express, Master Card & VISA
One-Way Rentals :
Other Services :
"""A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory.
""
""For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:"
"SLI- Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package)._x000D_
The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles._x000D_
If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event._x000D_
"
"LDW (CDW) – Loss and Damage Waiver is available at $24.99USD per day plus applicable taxes for all types of vehicles. _x000D_
The LDW (CDW) is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). For your own protection we prefer that all customers present a valid letter or proof of coverage from his credit card issuing institution with a verifiable phone number and/or e-mail address for confirmation, stating that LDW (CDW) coverage is provided by his/her credit card. All international and domestic travelers must present as well a letter of approval from the CNSF (Comisión Nacional de Seguros y Fianzas) the official Government Institution that regulates Insurance companies in Mexico. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a “statement of personal responsibility for the total value of the car” for refusing to purchase the CDW insurance with Europcar Mexico (Promotora Caribeña S.A. de C.V) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs. _x000D_
"
"A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory._x000D_
"
For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:
Economy (EBMR) usd per renta + US $5,000
• Compact (MDAR) usd per renta + US $5,000
• Intermediate (SDAR) usd per renta + US $5,000
.Automatic(EDMR) usd per renta +US $5,000.00
• Standard (IFMR) usd per renta + US$7,000
• Standard (SFMR) usd per renta + US$7,000
Standard (PFNR) rental estimate + US$7,000
Standard(CPND) rental estimate + US$7,000
Standard (PVMR) rental estimate + US$7,000
• Luxury (XFAR) rental estimate + US$10,000
• VAN (XXMR) rental estimate + US$10,000
• SUV (LFAR) rental estimate + US$7,000
Delivery / Collection
Free 15kms / Additional Kms $1usd plus taxes and fees per extra kilometer
One-Way Rentals :
Only available inside the country. For prices please llok at Retail One Way Price Sheet
Other Services :
N/A
Chauffeur Driven Service :
N/A
Restriction Of Use :
N/A
Use of Winter Tyres
N/A
Financial qualification :
N/A
Environmental Tax:
N/A
Others conditions for car hire in your country
N/A
Click here to download the terms and conditions for Guyana
Tax:
14%
Additional driver:
YES
Age:
Minimum age 21 years old Maximum age 75 years old
Young drivers surcharge under 21
Senior drivers surcharge above 75
Airport surcharge:
Not applicable.
Rental deposit:
Cash is not accepted. Only creditcard deposit is accepted
The deposit will be automatically unlblocked with 14 days after blocking the amount
Chauffeur driven service:
USD 60 per day for 1 to 6 days
USD 50 per day for 7 to 29 days
USD 40 per day for 30 plus days
Credit cards accepted:
VISA, MASTERCARD, AMEX
Delivery / Collection:
In town USD 10
Outside town USD 0.5 per km
Driving licence:
national drivers license and upon arrival collect a driving permit for the requested period of 1 week, 2 weeks of 4 weeks
Price per permit is USD 10
Fuel:
Vehicle is provided with a full tank and must returned with a full tank
Refueling charge is USD 2.35 per liter
Insurances:
Rates includes LDW insurance with an excess of USD 500-1000 depending on the category.
Excess reduction is available against payment of a fee depending on the category.
One-way rentals:
1) Domestic:
In town USD 10, outside town USD 0.5 per kilometer
2) International:
NO
Other services:
Baby seat USD 5 per day
Sattelitephone USD 25 per day
Navigation system USD 5 per day
Towing cable USD 5 per day
Jerrycan USD 5 per day
Restriction of use:
a) in violation of traffic and other regulations;
b) for illegal actions;
c) for re-renting
d) for driving on terrain or roads that are not suitable for the Vehicle;
e) on rallies, test drives or racing events;
f)No crossing to Brazil.
Use of Winter Tyres:
not applicable
Specific note:
When driving into the interior a distant destination is being charge per day.
Click Here to Download the Terms and Conditions
Tax:
27%
Deposit policy:
Total rental estimate+320 000 HUF
Additional driver:
1000HUF/day Max. 10.000 HUF per rental. Applies to each additional driver
Age:
"Young Driver Charge FROM 21. TO 23. YEAR-OLD"
2000HUF/day Max.20.000 HUF per rental. Category: MXMR, EDMR, CDMR, CWMR, ICMR, IDMR, IDAR, CWMR, IWMR, FDMR
Airport surcharge:
10%
Cash rental deposit:
NO cash deposit
Chauffeur driven service:
24.000 HUF / 8 hours / / Additional hours 3000 HUF / hour
Credit cards accepted:
Amex, Eurocard/Mastercard, Visa, DinersClub, JCB. Credt card accepted with expiry date not less than 60 days at the time of check in.
Delivery / Collection:
Available Within and Outside City limits.Details are available from Europcar Reservation Office
Driving licence:
International driving licence. Driver must present valid driving licence at time of rental.
Insurances:
Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group.
Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between Europcar stations. B) International : Available, except for certain Eastern European countries. Details available from Europcar Reservation Office.
Other services:
Child Seat 1-3 yrs, Child Seat 0-12 month, Child Seat 4-7 yrs,Child Booster Seat Up to 12 years, Navigation System, Snow Tyres.
Details are available from Europcar Reservation Office
Restriction of use:
Forbidden countries: Bulgaria, Greece, Turkey, Albania, former Soviet states, former Yugoslavian states (except Slovenia and Croatia).
Use of Winter Tyres:
Certain driving restrictions may apply for driving into certain countries.WINTER TYRES are Mandatory between 1ST NOVEMBER and 31ST MARCH. Details are available from Europcar Reservation Office
Other conditions:
Deposit is the estimated rental price + 1000.-€
Goverment tax is min. 600 HUF/day
Tax :
TVA 18%
TDT 1,5%
Airport Surcharge :
8 474,58 XOF
Age :
23 ANS
Additional Driver :
Available.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Drinving licence :
Held for at least two years.
Cash Rental deposit :
1.500 €
Credit Cards Accepted :
Visa.
Insurances :
CDW - THW
SCDW - PAI
Delivery / Collection :
4 000 XOF
One-Way Rentals :
A) Domestic :Available between all Europcar stations.
B) International : Not Available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction of Use :
OUT OFF IVORY COAST
Chauffeur Driven Service :
ABIDJAN 12 712 XOF
HORS ABIDJAN 20 000 XOF
Click here to download Terms and Conditions for Israel
Tax:
Israeli passport holders are subject to pay VAT by law including dual citizenship passport holders. Only tourists with B2 or B3 visa class permits are waived. Important!! Visa Permit must be presented at the rental desk for VAT to be waived.
Additional driver:
$4.00 per day.
Age:
Minimum age of driver is 21 based on car group and requirements as shown below:
Groups MBMR, EBAR, EDAR, CBAR, CCAR: Minimum age required is 21 (Additional fee applies) + Drivers License valid for at least one year.
Groups IDAR, DBAR, SCAR, CWAR, SDAR, PDAR, PCAR, SFBR, CPMR: Minimum age required is 21 (Additional fee applies) + Drivers License valid for at least one year.
Groups UDAR, FCAR, LFBR, IVAR, SVAR, FVAR, FVMR, LVAR: Minimum age is 25 + Drivers License valid for at least one year.
Groups LDAR, LCBR: Minimum age required is 28 + Drivers License valid for at least five years.
Airport surcharge:
One time charge of $39.00 will apply for Pickup or Return of vehicle at the Ben Gurion Airport location.
Cash rental deposit:
Cash deposits are not accepted.
Only major credit cards are accepted as guarantee for estimated rental costs.
Chauffeur driven service:
Not applicable
Credit cards accepted:
Major credit cards are accepted to cover rental costs and additional charges: Visa, MasterCard, Amex, Diners.
Credit Card must be on renter's name.
Delivery / Collection:
Available on request and requires confirmation.
Distance of 15 KM maximum from Pickup location: $15.00
Distance of 30 KM maximum from Pickup location: $25.00
Distance of 50 KM maximum from Pickup location: $40.00
Driving licence:
A valid Drivers License with minimum 12 months driving experience is required + Passport must be presented at pickup location.
Additional driving and age restrictions apply based on car group, as specified in Age conditions.
Fuel:
Vehicle is supplied with a full tank of fuel and recommended to return full as well.
An additional refueling service fee of 30% will apply to the standard fuel price if vehicle is returned with missing fuel.
Insurances:
Loss Damage Waiver & Theft Protection (CDW/LDW & TP) cover damages caused to the vehicle, except the minimum Excess Charges based on car group.
An Excess Charge of $500 - $1,000 will apply in case of damage to the vehicle based on vehicle type. CDW/LDW does not cover damage caused to tires, windscreen, rooftop and underbody damage, that will be charged accordingly.
Super CDW/LDW is optional and if purchased will reduce the renter’s Excess charge to Zero in case of damage to the vehicle. Can be purchased only in conjunction with CDW/LDW & TP (SCDW does not cover damage caused to tires, windscreen, rooftop and underbody damage.
Super TP (Theft Protection) is optional and if purchased will reduce the renter’s Excess charge to Zero in case of theft of the rental vehicle. Can be purchased only in conjunction with CDW/LDW & TP.
Liability Coverage (3PLC) - Mandatory for customers that decline CDW/LDW & TP, provided these are covered by the credit card company. Required to cover items not covered by the credit card as company as blowout’s, tire/trim damage, underbody damage and vandalism caused not as a result of vehicle collision and third party damage. CDW/LDW & TP can be declined only if renter has sufficient coverage by a US issued World Master Card or Canadian issued Gold/Platinum Visa/Master Card or Visa Premier. Written proof of the credit card company must be provided to confirm valid damage and theft coverage's apply for car rentals in Israel. Maximum security guarantee is up to the full value of the vehicle if CDW/LDW & TP (Damage & Theft coverage's) are declined.
Valid for rentals of maximum 28 consecutive days. One-way rentals:
1) Domestic: FREE within all locations, except for one way To or From the Eilat location as follows:
1-2 Day Rentals: $200 3 Days and over: FREE 2) International: Not applicable
Other services:
GPS Navigation System/Smartphone: $15.00 per day - Includes FREE SMARTPHONE + UNLIMITED DATA + UNLIMITED LOCAL & INTERNATIONAL PHONE CALLS + WIFI HOTSPOT!
CSI Child Seat for Infant: $5.00 per day (0-12 months).
CSB Child Seat for Baby: $5.00 per day (1-3 years). CST Child Seat for Toddler: $5.00 per day (4-7 years). CBS Child Booster Seat: $5.00 per day (8 years and above). Underage Driver: $12.00 per day applies for drivers 21-23 years of age.
Roadsafe Assistance: $4.00 per day (maximum charge $100.00) - Express assistance for the following services: Keys locked in the car, lost or broken, Flat tire assistance, Out of fuel or Battery failure? We'll send assistance to get your vehicle started quickly.
Restriction of use:
Use of Winter Tyres:
Not applicable
Specific note:
Cancellations must be sent by 24 hours prior to Pickup Time. Cancellations for 7-8-9 seat vehicles must be sent 48 hours prior to Pickup.
No Show Fee of €95.00 will apply in case of No Show, if the reservation was not cancelled within the time frame required for cancellation, 24-48 hours prior to pickup.
Other:
Parking tickets, Traffic violations & Toll roads: An additional service fee of ILS 50.00 will apply for unpaid tickets ticket violations and toll road fees.
Minimum charge per rental day is 24 hours.
Early return of vehicle prior to the original return date will be charged according to the relevant rental period rate (Daily, Weekly, Monthly, Etc). Late returns Late returns of 1 hour and over will be charged at 1/3 of the daily rate. 3 hours and over will be calculated as one extra day.
Click here to download Terms and Conditions for Jamaica
Tax:
16.50%
No Show and Cancellation fees:
Fees can apply
Additional driver:
5 USD per day per additional driver
Age:
Young driver charge (age 21-24): 5 USD per day
2nd Young driver charcge (age 21`-24): 5 USD per day
Senior Driver Charge (76-85): 5 USD per day
Airport surcharge:
13 % of basic rental for all car groups
Cash rental deposit:
1000 USD for the deposit
Chauffeur driven service:
not available
Credit cards accepted:
All major credit cards accepted: MASTERCARD - VISA - AMEX - Discover
Delivery / Collection:
St. James (Montego Bay): $20
Negril: $40
Tralawny:$30
Lucea: $30 Negril: $40 Trelawny: $30
St. Ann (Runnaway Bay): $40
Fuel:
2.50 USD / LITER FOR UNLEADED FUEL
Insurances:
CDW: 12 USD (EDAR / CDAR / IDAR) 14 USD (IFAR / IWAR / FVAR)
THW: 10 USD (EDAR / CDAR / IDAR) 12 USD (IFAR / IWAR / FVAR) SCDW: 18 USD (EDAR / CDAR / IDAR) 20 USD (IFAR / IWAR / FVAR)
STDW: 16 USD (EDAR / CDAR / IDAR) 18 USD (IFAR / IWAR / FVAR) WWI: 7USD
Other:
CSI Child Seat Infant (0 to 12 months/0-13 kgs): USD 7/day MAXIMUM USD49/rental;
CSB Child Seat Baby (1 to 3 years/9-18 kgs): USD 7/day MAXIMUM USD49/rental
CBS Child Booster Seat (under 135 cms or up to 12 years old): USD5/ day MAXIMUM USD35/rental
Navigation System: USD 11/Day MAXIMUM USD77/ rental
Tax:
10%
Airport Surcharge:
Not applicable
Age:
18 years old or over
Additional Driver:
Free of charge (up to maximum passenger capacity of the vehicle)
Driving licence:
You MUST have a valid license to drive in Japan. All rentals will be refused without any exception if you DO NOT bring one of the following licenses.
1. Interional Driving Permit based on Geneva Convention on Road Traffic 1949
- It must be in a passport format issued by an entity authourized by local authorities.
- International Driving Permit based on Vienna Convention on Road Traffic 1968 will NOT be accepted.
- Any International Driving Permit in a card format will NOT be accepted.
- International Driving Permit issued by IAA, IDA, or any similar private organization will NOT be accepted.
2. If you have a driving license issued in Belgium, France, Germany, Monaco, Estonia, Switzerland, or Taiwan
- You may drive in Japan with the following documents: Local driving license, Japanese translation issued by Japan Automobile Federation
All documents must be presented with passport.
We may ask for additional documents if the issuing country of your International Driving Permit is NOT same as that of your passport in order to verify the validity of the International Driving Pemit.
Additional document includes but not limited to: permanent residence card, entry stamp on your passport, long-term stay visa, etc.
Cash Rental Deposit:
No cash deposit at the time of rental; however, we may ask for a credit card information uppon return.
Credit Cards Accepted:
Visa / Mastercard / Diner's Club / American Express / JCB
Fuel:
Your car will be full tank on the pick up.
All cars must be returned with a full tank of gas upon arrival, unless specified otherwise.
We may ask for a gas receipt upon arrival.
Insurances:
All rates include Collision Damage Waiver with an excess up to 100,000 JPY, Third Party Property Liability insurance with an excess up to 50,000 JPY and
Third Party Peronal Libaility insurance and Peronal Accident insurance with zero excess.
In case of an accident, an additional Non-Operation Charge (NOC) will be charged to your credit card depending on the condition of the vehicle, in order to compesate for the business lost during the repair.
- If the car is driveable: Up to 50,000 JPY
- If the car is NOT driveable: Up to 100,000 JPY
Insurance and compensation policies will not apply in the following circumstances:
・When the damage exceeds the compensation limits specified in the chart
・When the accident was not reported to the police
・When exclusions stipulated in the insurance policy apply
(1) Cost of repairing punctured or blown-out tires*;
(2) Loss of hubcaps*;
(3) Deliberate accidents (Intentional Act), etc.
*Covered by compensation if subscribed to the SCDW.
・When it is clear that the driver was in violation of the Times CAR RENTAL Terms and Conditions
(1) Driving under the influence of alcohol;
(2) Reckless driving;
(3) Driving under the influence of drugs;
(4) Unauthorized extensions;
(5) Leaving the scene of an accident;
(6) Vehicle driven by a person not authorized by Times CAR RENTAL;
(7) Renting the vehicle to someone else, etc.
・When there is failure to exercise due diligence
(1) Damage to the vehicle’s internal accessories;
(2) Theft when the vehicle was left unlocked;
(3) Leaving the scene of an accident in a no-parking area;
(4) Other anti-social behavior;
(5) Refueling the vehicle with the wrong type of fuel;
(6) Loss of keys;
(7) Smoking inside the vehicle (including e-cigarettes and heat-not-burn cigarettes), etc.
Delivery / Collection:
Not available.
One -Way rentals:
A) Domestic: Available. One-way fee NOT included in the rates
B) International : Not Available.
Other Services:
ETC card option is available upon request.
Please contact Europcar Japan customer service.
Restriction of use:
Please be aware that for all airport locations, all vehicles must be picked up from and returned to an off-site location, unless specified otherwise.
Free shuttle service between airport and pick-up / drop-off site is available.
Chauffeur Driven Service:
Not available.
Use of winter tyres:
During the Winter, Winter Tyres are equipped for free in some regions.
Snow chain is not available. Please bring your own if you wish to use the chains; however, some roads are prohibited from running with a snow chain.
Click here to download Terms and Conditions for Kuwait
Tax:
None
Additional driver:
No Charge Applicable
With the consent of the renter, the vehicle may be driven by other persons.
Age:
Minimum 21 years for all car groups
Airport surcharge:
KD 1.00 per rental
Cash rental deposit:
Not Available
Chauffeur driven service:
Details are available at Europcar reservation office
Credit cards accepted:
AMEX
VISA
MASTERCARD
Delivery / Collection:
Free within city limits - details are available with Europcar reservation office
Driving licence:
Held at least for 1 year
International Driving license is required from all visitors to Kuwait
Fuel:
Full to Full
Insurances:
Deductible Collision Damage, C.D.W. and P.A.I. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: Available - Details are available from Europcar Reservation Office.
2) International: Not Available
Restriction of use:
Certain driving restrictions may apply for driving into certain countries.
SPECIAL INSURANCE COVERAGE TO VALIDATE THE INTERNATIONAL DRIVING LICENSE MAY APPLY.
It costs KD 10.500 and is valid for 30 days from issue date. Details are available from Europcar Reservation Offices
Use of Winter Tyres:
Not Applicable
Click here to download the terms and conditions for Latvia
Tax:
21%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
Extra charge applies - EUR 4.24 per day, max EUR 29.68 per rental
Age:
Minimum age for renting a car is 19 years old for all car groups, except 21 years for LVMR, LXAR, PFAR, PDAR, LDAR, PXAR, GFAD, RFAD
Airport surcharge:
NO
Cash rental deposit:
Not accepted
Chauffeur driven service:
Available, check details at Europcar reservation centre
Credit cards accepted:
VISA, MASTERCARD, AMERICAN EXPRESS
Delivery / Collection:
Available for extra charge EUR 20.00
Driving licence:
Valid driving license held for 1 year, except 2 years for LVMR, LXAR, PFAR, PDAR, LDAR, PXAR, GFAD, RFAD
Financial qualification:
Deposit of EUR 300.00 blocked on credit card
Insurances:
CDW, THW, Medium, Premium
One-way rentals:
Allowed to Tallinn, Tartu, Vilnius, Kaunas, Palanga, Klaipeda, Warszaw
Other services:
GPS, WiFi routers
Restriction of use:
Belorussia, Russia
Use of Winter Tyres:
Mandatory 01.december-01 march.
Environmental Tax:
Non applicable
Others conditions for car hire in Latvia
2 credit cards for certain categories (PDAR, LDAR, LXAR, PXAR, PFAR, RFAD, GFAD)
Full terms and conditions:
Click here to download the terms and conditions
Tax:
11% Tax
Additional driver:
Amount: 15 USD + VAT per rental agreement per driver
Age:
21 years MDMR,MDAR,EAMR,EDAR,IVAR,JDAR,CDAR.
23 years IFAR, SFAR, FDAR, JVAR.
25 years XFAR,PDAR.
Airport surcharge:
Amount : 20 USD + VAT per rental agreement
Cash rental deposit:
Amount 500 USD MDMR,MDAR,EAMR,EDAR,IVAR,JDAR,CDAR.
Amount 800 USD IFAR, SFAR, FDAR, JVAR.
Amount 2500 USD XFAR,PDAR.
Chauffeur driven service:
Not available for now
Credit cards accepted:
Credit cards that are accepted: Mastercard, Visa, American Express
Delivery / Collection:
Amount 15 USD+ VAT in Beirut city.
Amount 15 USD + 1 USD per km out side Beirut City + VAT
Driving licence:
All driving licence ; EU, USA, Canada & Arab Counties are accepted
Other Coutries mentioned above neet intyernational driving licence.
Fuel:
There is no full fuel tank policy.
The driver should return the vehicle with the same level at the pick up The missing level will be invoiced 0.8 USD per liter + 25% service fees
Insurances:
All our vehicles have CDW
All our vehicles havw THW with a franchise of 15% from the invoice value of the vehicles
One-way rentals:
Domestic One Ways accepted amount 15 USD + VAT between station International: not available Line 1
Restriction of use:
"The renter promises not to drive the vehicle in the following conditions: To transport goods in violation to customs or in any other illegal manner. b) To carry passengers or goods for a consideration express of implied. c) To propel or tow any vehicle or trailer without the consent of the leaser. d) To engage in any motor events (including racing, peacemaking, rallying, reliability trials, and speed testing.) e) To drive or let anyone else drive the car under the influence of alcohol or drugs. f) To allow other parties to drive the vehicle - any person other than the renter, the renter's employer or employee, the driver designated by the renter and approved by the leaser, or the motor vehicle repair personnel in case of an accident "
Use of Winter Tyres:
Not available
Click here to download the terms and conditions
Tax:
21%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
18, 21 or 25 years, according to the car group.
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
Not available.
Chauffeur driven service:
Certain categories are Chauffeur Driven Only. Details are available from Europcar Reservation Office.
Credit cards accepted:
"American Express, Master Card, Visa. For LXAR, PFAR car category Europcar requires the possession and use, as guarantee of the rental, of two credit cards. Lacking it Europcar will not be able to provide the requested vehicle but, as an alternative, a vehicle belonging to a different category: in any case, no refund is provided for."
Delivery / Collection:
Available Within City limits & available Outside City limits.
Driving licence:
Held for at least 1 year, except for LXAR, PFAR car category – 2 years.
Insurances:
"Deductible Collision Damage, C.D.W. and Theft Protection : Charges may vary by station and by car group. Details are available from Europcar Reservation Office."
One-way rentals:
"A) Domestic : Available. B) International : Available."
Other services:
Navigation system, WIFI device, Child Seat Baby, Child Seat Toddler, Child Seat infant, Child Seat booster, Snow tyres.
Restriction of use:
"Europcar cars can be driven to these countries: Latvia, Estonia, Poland, Finland, Sweden, Norway. Certain driving restrictions may apply for driving into not listed countries. Details are available from Europcar Reservation Office."
Use of Winter Tyres:
Winter tyres is mandatory in Lithuania: From 01 of November till 01 of April.
Click here to download the terms and conditions
Tax:
17%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons.
Conditions and possible charge available from Europcar Reservation Office.
Age:
21 or 25 years, according to the car group.
A young driver fee (21-24 years) may apply.
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
No Cash Rental deposit available.
Chauffeur driven service:
Not available in this country.
Credit cards accepted:
American Express, Diners Club, Euro Card, Master Card, Visa.
Delivery / Collection:
Available Within & Outside City limits on request, except on Friday & Week-End.
Driving licence:
Held for at least one year.
Fuel:
Fuel not include in the rental.
Insurances:
BASIC, MEDIUM and PREMIUM. Charges may vary by car group.
Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: Available between all Europcar stations.
2) International: Available - Details are available from Europcar Reservation Office.
Other services:
Child Seat, Child Seat Toddler, Snow Chains, Navigation System
Restriction of use:
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Use of Winter Tyres:
All cars equipped with all-weather/seasons M&S tyres
Specific note:
Valid driver license and credit card must be presented at check-out
Click here to download Terms and Conditions for Macedonia
Tax :
18%
No Show and Cancellation fees:
Fees can apply
Deposit policy :
Total rental estimate+ 300 EUR
Airport Surcharge :
Apply for all rentals which start from Airports.
Age :
Minimum driver age is 19,21,23,25 or 30 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Possible for certain car categories.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, CDW, Theft Protection and PAI, Charges may vary by station and by car group
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic: Available between all Europcar stations. B) International: Available - Details are available from Europcar Reservation Office.
Other Services :
Child Seat Infant, Ski Rack, Snow Chains, Snow Tyres, Navigational System, Wi-Fi Hotspot,
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres :
Under specified circumstances winter tyres or snow chains will be mandatory in Macedonia. In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identyfaing marks. Driver must use winter tyres or summer tyres with snow chains as equipment or face fines. A driver found using summer tyres in wintery conditions without snow chains as a equipment can be fined.
Financial qualification :
The renter must present credit card.
Other Services :
Child Seat Infant, Ski Rack, Snow Chains, Snow Tyres, Navigational System, Wi-Fi Hotspot,
Click here to download the terms and conditions for Mayotte
Tax:
NO TAX in MAYOTTE
Deposit Policy:
Total rental estimate + 300EUR
Additional driver:
Any Additional driver must meet Europcar requirements regarding age, driving licence and mean of payment 12 euros per rental
Age:
Minimum age is 21 Young Driver surcharge is not available
Airport surcharge:
50 euros per rental
Cash rental deposit:
Cash deposit is allowed (rental amount + CDW excess amount X 20%)
Chauffeur driven service:
Not available
Credit cards accepted:
MASTERCARD - VISA - AMEX
Delivery/Collection:
Only On Request. Free MAMOUDZOU center 15 euros/way for HOTEL TRAVANI / 25 euros/way for HOTEL SAKOULI / 40 euros/way for HOTEL JARDIN MAHORE
Driving licence:
Minimum 36 months for all car groups except IGMR / IGAR / LVMR / IDMR / IVMR Minimum 60 months for IGMR / IGAR / LVMR / IDMR / IVMR Both the renter as well as the additional drivers must hold a valid driver's licence issued at least one year prior to the rental date. If the driver's licence of the renter or of the additional driver is not written in the Latin alphabet, renter must provide an international driver's licence. The international driver's licence must be presented, in original, together with the national driver's licence.
Fuel:
2 euros / liter for gasoline - 1,80 euros / liter for diesel
Insurance:
CDW & THW - Excess from 500.00 EUR up to 1500.00 EUR, according to the rented car group Medium Protection Package - Excess from 250.00 EUR up to 750.00 EUR, according to the rented car group Premium Protection Package: NOT AVAILABLE
Click here to download the terms and conditions
Tax:
18%
Additional driver:
Additional Driver may be added at the time of rental.
Each Additional Driver must be present in order to sign the rental agreement and must meet normal rental conditions , such as :valid driving licence, and meeting all age requirements.
Additional Driver daily charge applies
Age:
Minimum age for renting cars is 21 Years old ; for special categories 25 Years old
Maximum age is 75 years old
Young –Senior driver charge applies between 21-25 and 70-75 years old
Airport surcharge:
Included in the rate
Cash rental deposit:
Not accepted
Chauffeur driven service:
Not Available
Credit cards accepted:
Visa , Mastercard , Amex
Insurances:
Collision Damage Waiver CDW included in the rate which also carries an excess amount
Theft Waiver THW included in the rate which also carries an excess amount
One-way rentals:
Available ;One Way charge applies
Other services:
Not Available
Restriction of use:
Cross Border is not permitted
Use of Winter Tyres:
Not Applicable
Click here to download the terms and conditions for Martinique
Full terms and conditions:
Tax:
8,5%
Additional Driver:
25€ TTC
Age:
Minimum age should be 21
Maximum age should be 90yrs
Airport Surcharge:
30€ TTC
Delivery/Collection:
On request
One way rental:
Domestic: 25 € TTC, International: NA
Cash rental deposit:
NA
Credit cards accepted:
Carte de crédit (Visa, Master Card et American Express)
Driving license:
Valid since 1 year
Insurances:
CDW EUR10,14 THW EUR4,61 PAI EUR3,23
Fuel:
Full to Full policy
Other services:
Downtown agency fee EUR 23,04
Use of Winter Tires:
N / A
Chauffeur driven service:
N / A
Click here to download the terms and conditions for Mali
Tax:
18%
Additional driver:
5000 XOF
Age:
18 years old
Cash rental deposit:
No financial transactions at airport locations
Chauffeur driven service:
All vehicles chauffeur driven
Credit cards accepted:
American Express, Euro Card, Mastercard, Visa, Diners Club
Delivery / Collection:
In-Town: 25Km free; Additional Km: 250 XOF
Driving licence:
1 year
Insurances:
SPCDW, SPTHW
One-way rentals:
A) MALI FREE DOMESTIC ONE WAY: 13019
B) MALI NO INTERNATIONAL ONE WAY: 13020
Other services:
Child Seat Baby, Child Seat Infant
Restriction of use:
International Driving Licence Mandatory for foreign customers
Tax :
6%
Airport Surcharge :
Rental price is included
Age :
Minimum age 21 years p;d for all cars except PWAR Minimum age 30 years old for PWAR Surcharge young driver age 21-22 years old. MYR 25.00 per day, maximum MYR 100.00 per rental. Surcharge senior driver age 66-80 years old. MYR 25.00 per day, maximum MYR 100.00 per rental.
Additional Driver :
MYR 25.00 per day, maximum MYR 100.00 per rental.
Driving licence :
It is not mandatory on the international driving license to rent a car in Malaysia. However, the license must be in Western character or with notarized translation.
Cash Rental deposit :
It is prohibited to accept cash rental
Credit Cards Accepted :
American Express, Master Card, Visa, JCB, Union Pay
Insurances :
Collision Damage Waiver, Theft Waiver, Super Collision Damage Waiver, Super Theft Waiver
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic: It is available and the surcharge is subject to location.
B) International: not available.
Other Services :
Child Seat Baby, Navigation System, Wifi access. Details are available from Europcar Reservation Office.
Restriction Of Use :
The vehicle is prohibited to enter into foreign countries. The insurance is covered on the usage within Malaysia only.
Chauffeur Driven Service :
It is not available
Click here to download the terms and conditions for Oman
Full terms and conditions:
Tax:
0%
Additional driver:
OMR 2.5/- PER DAY , MAXIMUM AMOUNT OF OMR 150/-. Additional driver will be registered subject to the consent of the renter)
Age:
21 YEARS - 75 YEARS , (if physically fit to drive). subject to having 1 year old driving licence
YOUNG DRIVER FEE OF OMR 3 /- PER DAY IS APPLICABLE FOR DRIVERS BETWEEN 21- 25 YEARS ,(if physically fit to drive). subject to having 1 year old driving licence
SENIOR DRIVER FEE OF OMR 3 /- PER DAY IS APPLICABLE FOR DRIVERS BETWEEN 65-75 YEARS ,(if physically fit to drive). subject to having 1 year old driving licence
Airport surcharge:
OMR 5 /- PER RENTAL
Cash rental deposit:
Cash deposit/ prepaid Cards/ Debit cards are NOT ALLOWED.
Chauffeur driven service:
Please contact on chauffeur@europcaroman.net or reservation@europcaroman.net
Credit cards accepted:
ALL MAJOR CREDITCARDS like Master , Visa , AMEX etc are accepted
Delivery / Collection:
Please contact on chauffeur@europcaroman.net or reservation@europcaroman.net for details of charges
Driving licence:
ALL EUROPEAN, UK ( Card license ONLY) , AMERICAN , CANANDA , AUSTRAILA , NEWZEALAND , GCC coutries & SOUTH AFRICA licenses in English are accepted in Oman. However, we always recommend carrying a valid international license. For other countries, a valid international license is mandatory. national license should also be provided along with the international license.
Fuel:
unleaded
Insurances:
Basic / Medium / Premium protection : SCDW Accident/Damage & Theft Protection: LDW.
One-way rentals:
1) Domestic: OMR 200/- for Muscat to / from Salalah
2) International: NOT allowed. Crossing Oman borders in rented cars is strictly not allowed.
Other services:
Bicycle rentals
hotel transfers / deliveries / pick ups
Rentals of GPS, Child seats / Baby seats/ WIFI routers etc
Restriction of use:
Crossing Oman borders in rented cars is strictly not allowed.
Desert dune bashing or wadi bashing is not allowed. Smoking inside our vehicles is not allowed. Vehicle Misuse is not allowed as well .
Vehicles rented in Muscat from period of July to September are for use in and around Muscat region only. They are not allowed to be driven to Salalah. A fine of OMR 500/- is applicable
Use of Winter Tyres:
not applicable.
Specific note:
A valid credit card(s) is necessary for all rentals
For Full credit voucher bookings, a valid Credit card is needed as secondary means of payment.
one way from Muscat to Salalah for TOYOTA Land Cruiser / similar and GMC YUKON/ similar is not allowed
FOR TOYOTA Land Cruiser / similar and GMC YUKON/ similar , TWO CREDIT CARDS are needed and a preauth of OMR 500/- will be taken.
Tax :
20%
Airport Surcharge :
15% additional Charges apply of total rental value
Age :
Minimum 25 years for all car group. Maximum age 75 years.
Additional Driver :
Charges for Chauffer is 40 USD Per Day IF needed (10 Hour Only, After 10 Hours 5 USD per Hour will be charged)
Driving licence :
Held for at least three years.
International Driving licence mandatory.
Cash Rental deposit :
Available
For All Corolla & 1000 CC car, Security 575 USD will be Deposited at the time of booking.
For All SUV Security, 1155 USD will be Deposited at the time of booking.
Credit Cards Accepted :
Master Card, Visa Card and cash
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group. Details are available from Europcar Reservation office
Delivery / Collection
Available Within and Outside City limits upon request.
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic: Not Available without Driver Services, Rental Vehicles Must be Returned to the Collected Station
B) International: Not Available.
Other Services :
Not available
Other :
Charges may apply when cancelling a service within 48 hours of the pickup time and for not ever showing to pick up the car ("No Show").
Restriction Of Use :
Rented Vehicle should be driven in the same city from where it is hired. For out city usage, additional charges may apply accordingly
Chauffeur Driven Service :
Available.
No show fees :
25% of total rental Value
Full terms and conditions:
Click here to download the terms and conditions for Peru
Tax:
18%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. USD5 plus tax per rental day
Age:
Minimum driver age is 21 years. A young driver surcharge of USD 10 per day + tax will apply to all drivers aged 21 to 24 years old.
Rentals to under 26 years old In the event that the customer is a person under 26 years old and regardless of the type of protection that
contracts under the terms and conditions set forth in the lease and in this document ,the customer authorizes EUROPCAR when picking
the vehicle to retain on its credit card the sum of US $ 4,000.00 (Four Thousand and 00/100 US Dollars).
Airport surcharge:
USD 10 plus tax per rental. Meet & Greet . Our offices is located in front of to the airport. Please provide us your flight information. Our
representative will be waiting at international/dosmetic arrivals to pick up you. USD 10 plus tax per rental. Meet & Greet . Our offices is
located in front of to the airport. Please provide us your flight information. Our representative will be waiting at international/dosmetic
arrivals to pick up you. Call us: +51 1 6101331
Cash rental deposit:
CDW-THW-TPL - Basic Coverage Collision Damage Waiver, Theft Waiver and Third Party Liability w/Excess
-Economy (EDMR), Compact (CDMR & CDAR): rental estimate + US$1,100
-Standard (SDAR), SUV (IFAR): rental estimate + US$1,500
-SUV (RFAR), SUV (FFBR), PICK UP (SPMR), VAN (XVMR): rental estimate + US$1,900
Full Coverage CDW - THW - TPL Protection Collision Damage, Vehicle Theft and Third Party Partial Insurance
-Economy (EDMR), Compact (CDMR & CDAR): rental estimate + US$590
-Standard (SDAR), SUV (IFAR): rental estimate + US$720
-SUV (RFAR), SUV (FFBR), PICK UP (SPMR), VAN (XVMR): rental estimate + US$850
CCP - Credit Card Protection
-Economy (EDMR), Compact (CDMR & CDAR), Standard (SDAR): rental estimate + US$2400
-Standard (SDAR), SUV (IFAR): rental estimate + US$3000
-SUV (RFAR), SUV (FFBR), PICK UP (SPMR), VAN (XVMR): rental estimate + US$3500
Chauffeur driven service:
On request.
Credit cards accepted:
Visa, MasterCard, American Express
MasterCard
This company does not accept cash, prepaid, rechargeable or virtual cards, or any other type of card that does not have the stamp.
Delivery / Collection:
No cost inside Lima City including only districts of San Miguel, Magdalena, Lima Downtown, San Isidro, Miraflores. Other areas will be paid per deliver. It is upon request to reservas@rentingsac.com.pe with a valid credit card and expiration date.
Driving licence:
A valid driver's license must have at least 2 years old since first issue, not international license required up to 6 months in the country.
If license is not written in Roman or Latin Letters, an International Driving License will be required.
Fuel:
All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. The fuel rate applied is +30% of a regular gas station.
Insurances:
SLI
CDW and Complementary Insurance include the protection of third party damage up to US $ 5,000.00 *, however SLI offers to increase coverage for third party liability up to $ 150,000.00*. The cost is USD$15 + tax per day.
PAI
With PAI protection, the driver and passengers allowed (maximum number indicated on the vehicle registration) are insured for up to US$20,000 for death or permanent disability (for scale), and up to US$4,000 for medical expenses in case of traffic accidents while they were inside the rented vehicle. The cost is US$6.00 inc. tax
W&T – Windshields and tires protection
With W&T protection, the customer is exempt from liability in case of damage to the front windshield, rear windshield and side windows. It also exempts the client from liability in case of damage to the tires. Does not cover tire patches. It does not cover the wheels.
Rate per day: US$7.00 including taxes.
Full Coverage CDW - THW - TPL Protection Collision Damage, Vehicle Theft and Third Party Partial Insurance
It is a protection which the client is exempted from all monetary liability in case of accident, damage, total theft or total loss of the vehicle, as a result of any accident occurred to the same, provided that the vehicle is used within the terms and conditions of the rental contract. Includes basic coverage for third party liability up to USD $ 5,000.00*
This protection covers damages caused by broken rims, emergency rims, hoops, windscreens, radios, speakers. Neither the theft of parts nor components of the engine is covered. At the time of withdrawing the vehicle, a hold is made on the customer's credit card.
Loss of car keys, car documents and license plates are NOT covered. Report immediately to the offices about the damage or accident occurred otherwise all damages will be charged.
The deposit amount will be as follows:
-Economy (EDMR), Compact (CDMR & CDAR): rental estimate + US$590
-Standard (SDAR), SUV (IFAR): rental estimate + US$720
-SUV (RFAR), SUV (FFBR), PICK UP (SPMR), VAN (XVMR): rental estimate + US$850
- The cost is US$ 44.84 inc. tax per day.
Complementary Insurance – CDW-THW-TPL-PAI
In the event of an accident, this package contemplates only payment for one half the deductible of the CDW/THW coverage as a result of a collision, theft, overturning, and total loss of the vehicle.
It contemplates protection in case of personal accidents (PAI) and double coverage in relationship with CDW in case of damage to third parties. The minimum age required to contract this package is 26 years of age for the main driver
Report immediately to the offices about the damage or accident occurred otherwise all damages will be charged. The loss of profit due to the impairment of the vehicle will be calculated using the agreed rental price.
This protection does not cover damage from broken tires, rims and windshield. It does not cover the loss of accessories such as tires, emergency tire, rims, radio, speakers, headrest, and mirrors, among others. The theft of parts or engine components is not covered either. For rates including insurance Complementary the deposit amount will be will as follows:
- Economy (EDMR) • Compact (CDMR&CDAR) / Standard (SDAR) rental estimate + USD 590 SUV (IFAR) / rental estimate + US$885
- SUV (RFAR), SUV (FFBR), VAN (XVMR), PICK UP (SPMR) / rental estimate + US$ 1000.
- The cost is USD23.60 inc. tax per day.
*Note:
The above rates are per rental day, expressed in US dollars. None of the protections cover damage or theft of tires, rims, windshields, tire emergency, radio, speakers, headrests, door mirrors, and loss of profits, among others. It is also not covered theft parts or engine components; loss of vehicle documents and/or keys. The crane or towing expenses outside the limits of Lima Metropolitan may have a surplus.
CDW-THW-TPL - Basic Coverage Collision Damage Waiver, Theft Waiver and Third Party Liability w/Excess
By taking this mandatory protection, you will reduce your liability in case of damage to the vehicle due to collision and you are partially exempt from monetary responsibility in case of theft or attempted theft of the vehicle, you will only assume the deductible, provided that the vehicle is used within the terms and conditions of the rental agreement and the incident is duly reported to Europcar Peru.
Theft of parts or engine components is NOT covered.
This protection does not cover loss of keys, documents, license plates, or crane services.
Includes basic third party liability coverage of up to US$5,000.00.
The deposit amount will be as follows:
-Economy (EDMR), Compact (CDMR & CDAR): rental estimate + US$1,100
-Standard (SDAR), SUV (IFAR): rental estimate + US$1,500
-SUV (RFAR), SUV (FFBR), PICK UP (SPMR), VAN (XVMR): rental estimate + US$1,900
The minimum age required to contract this protection is old for the 26 years main driver
-The cost is US$12.00 inc. tax.
One way rental:
1) Domestic:
LIM - CUZ US$500 + Tax
LIM - AQP US$450 + Tax
AQP - CUZ US$350 + Tax
*Minimum 5 days rental.
Sipp codes not allowed EDMR.
The category EDMR, CDMR, CDAR, SDAR can be used only in paved roads.
2) International:
NOT ALLOWED
Damages or Accidents:
Damages or accident should be reported immediately in order to activate CDW /THW,otherwise full values of damages to own and third parties involved will be charge to the customer credit card. Damages or accident should be reported inmmediately in order to activate CDW/THW,otherwise full values of damages to own and third parties involved will be charge to the customer credit card.
Damage Admin Fee Damage Admin Fee 10%
Failure to comply with the terms and conditions of the lease (for example, if a misuse of the vehicle is made or driving recklessly or under the influence of alcohol or drugs or not inform EUROPAR within 02 hours of the occurrence the sinister, among others.), the customer will lose any protection that engaged and will be responsible for the full cost of repair and / or replacement vehicle. None of the protections described above covers traffic "violations, loss of personal property, the cost will be the sole responsibility of the customer, or judicial or extrajudicial costs .When the customer rents a car from EUROPCAR is responsible for returning the vehicle in the same condition in which it was delivered "
Roadside Assistance Roadside Assistance:
Included w/out cost inside Lima Metropolitana. It will have a cost if the assistance is required outside of Lima . Emergency phone number 24 hours: +51 1 6101331 Included w/out cost inside Lima Metropolitana. It will have a cost if the assistance is required outside of Lima . Emergency phone number 24 hours: +51 1 6101331 Loss of Profits: The loss of profit due to the impairment of the vehicle will be calculated using the agreed rental price. Vehicle Replacement:
Car replacement subject to availability and must be requested to the station. In case of accident the passenger will be fully responsible for any transportation or tow truck cost of the car to the Europcar Station.
This service is limited by geographical distance. Emergency phone number 24 hours: +51 1 6101331
Restriction of use:
59 minutes. Late return will correspond to a full day charge at the local rate available
Without prejudice to what is stated in the previous point, the client will also lose the protections, if they incur one or more of the points set out below:
a) Damage to the engine for having made it work in unfit operating conditions.
b) Damage to the engine due to ignoring warnings of malfunction or caution, in the dashboard of the vehicle (eg water, oil).
c) Damage caused to objects transported by the vehicle and / or damage they cause.
d) For driving the vehicle negligently or recklessly such as: crossing unpaved roads, crossing rivers, lakes or other aquatic areas in which the operation or integrity of the vehicle is compromised.
e) Driving the vehicle in conditions not suitable for operation.
f) For driving the vehicle out of Peruvian territory.
g) For breaching the current traffic regulations in Peru.
h) Damage caused by insurrection or rebellion, strikes, road blockades and demonstrations.
Specific note:
Documentation
Passport or identity card
Driving license
Credit card
Other:
In case of not complying with the terms and conditions of the rental contract (for example: if the vehicle is misused or driven recklessly or under the influence of alcohol or drugs or does not inform Europcar Peru within 02 hours of the accident occurred, among others.), the client will lose all type of protection that he has contracted and will be responsible for the total cost of the repair and / or replacement of the vehicle. None of the protections described above cover traffic fines, loss of personal items, lost profits, or judicial or extrajudicial costs, the cost of which will be the total responsibility of the client. When the client rents a vehicle in Europcar Peru, he is responsible for returning the vehicle in the same conditions in which it was delivered.
The protections offered are additional to the rent, except in rates that have them included. If the client declines them, they will be responsible for the total value of the vehicle. The following conditions are essential for the coverage to be valid:
a) Report the accident immediately to Europcar Perú.
b) Report the accident immediately to the Traffic Police.
c) Submit to Europcar Perú the Police Complaint, Breathalyzer Test (made up to 02 hours after the incident occurred) and Police Damage Report that does not show:
1. Alcohol intoxication / Drunk state
2. Excess speed
3. Collision against fixed objects.
4. Violation of the contract or any violation of traffic regulations or national laws.
d) Submit to Europcar Perú copy of ID or foreigner's license and driver's license.
Other services:
Navigation system (GPS): US$8 + tax
Child seat: US$4 + tax
Child booster: US$ 3 + tax
The accessories are going to be paid for a maximum of 10 days.
Breakdown Service:
Included w/out cost inside Lima Metropolitana. It will have a cost if the assistance is required outside of Lima. Emergency phone number 24 hours: +51 1 6101331
After Hours Charge:
Europcar Peru will surcharge the customer locally, in case of the customer pick up and/or drop off the car in “After hours” time. The surcharge of the After Hours in all the stations is US$20 + tax.
Attention hours could be finding in Location information of Europcar website.
Full terms and conditions:
Tax:
Rate is inclusive of 12% VAT.
Additional driver:
Additional Driver is available at ₱ 500.00 per day, including any applicable taxes. Up to two (2) Additional Drivers are allowed per Rental.
Unauthorised drivers are prohibited from driving the rental car. Protection Packages shall not cover any Unauthorized Driver/s.
The additional driver must be present at time of pickup and must fulfil the same age and licence criteria as the principal driver.
Age:
The minimum age is 25 and maximum age is 60 for all vehicle class.
A Young Driver Fee will apply for each driver between the ages of 21 and 24 at ₱ 500.00 per day, including tax.
A Senior Driver Fee will apply for each driver aged 61 to 75 at ₱ 500.00 per day, including tax. Driver over 75 is not allowed to drive.
Airport surcharge:
None
Cash rental deposit:
A flat deposit amount of ₱ 10,000.00 must be settled when you pick up the vehicle.
Any applicable additional charges will be deducted from the security deposit. Any remainder shall be returned.
Any charges over and above the security deposit shall be settled directly to the renting station at the end of the rental.
Chauffeur driven service:
Chauffeur Services are available at select locations,contact us directly at reservations@europcar.com.ph
Chauffeur Services includes Airport or City Transfer, Hourly Car Hire and Daily Chauffeur Drive Service
Credit cards accepted:
VISA and MASTERCARD are accepted Nationwide. AMEX and DINNERS CLUB are available at SELECT location only. Please check with the Station or Reservations prior to arrival.
For all 'pre-pay online' bookings, the person in whose name the vehicle is booked MUST be the person whose credit/debit card is used. This card must be presented on arrival. If you made your booking with a debit card, you will need to present the debit card and one or more credit cards (depending on the vehicle class) when picking-up the vehicle. At the time of rental there must be sufficient credit on your card to cover all charges including the excess/deductible amount.
In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card or the credit card is not in the lead driver's name, we may refuse to release the vehicle. You are required to leave a security deposit via credit card. The deposit will be returned after the rental, as long as all conditions have been met. Due to fluctuating foreign exchange rates and other possible banking charges, we cannot be held responsible for any difference between the amount paid and the amount refunded.
Delivery / Collection:
Delivery and Collection Service is available within the City Limits. Out of Town Delivery is not available. Delivery & Collect fees: Up to 10 kilometer from EUROPCAR station: ₱ 2,000 and Over 10 kilometer from EUROPCAR station: ₱ 2,000 + ₱ 100 per kilometer. Deliver and Collect is ON REQUEST.
Deliver and Collect service is a pre-paid service. You must pay 24 hours in advance all rental charges and security deposits. Booking will be confirmed to you once payment has been made. Deliver and Collect is available Monday to Sunday 0800H-1700H. Delivery will be made within a 1 hour time-slot agreed at the time of booking and collection within a 2 hour time-slot based on your selected time. All locations of Deliver and Collect service are subject for approval of EUROPCAR. We reserve the right to refuse the Deliver and Collect service if the location’s route and areas may affect the safety and security to the vehicle, its driver and/or Rental Sales Officer and other parties. The vehicle will be delivered at full tank of fuel and will be collected from you at full tank of fuel also. You are not responsible for the fuel used for delivery and collection. If we deliver to your home address, then you must give us 48 working hours’ notice and we will require proof of your home address, the address must be the same as both the payment card used to make the booking and driving license and you must be available to accept delivery of the vehicle and to sign the Rental Agreement. If we deliver to your business address or hotel, then you must give us 48 working hours’ notice and we will require proof of your employment at the premises (at the company) or your status as a guest (at the hotel) at the time of delivery and you must be available to accept delivery of the vehicle and to sign the Rental Agreement. If you are unable to provide us with the required information then we may refuse to leave the vehicle or we may ask you to complete the transaction at the our stations. We reserve the right to suspend, cancel or amend Deliver and Collect service at any time without giving prior notice
Contact directly at reservations@europcar.com.ph for more details about the service
Driving licence and ID Requirement:
Foreign driver must have a driver's license written in English in order to drive in the Philippines or an International Driving Permit (IDP). An International Driving Permit (IDP) is valid only when accompanied with renters local driver’s license. A Foreign driver’s license is valid for a maximum of 90 days from the date of arrival in the Philippines. If foreign driver has no International Driving Permit (IDO) or his driver license is not written in English, foreign driver needs to get official translation at consulate/embassy.
All forms of documentation must be issued to the same person, in the same name, and presented together at the time of rental. All drivers must have held their driving license for at least 2 years. Additional ID's may be required.
Two (2) Philippines Government National I.D.'s are require for locals in absence of Passport.
Passport is mandatory for foreign renters.
Fuel:
Fuel Policy is full tank to full tank. Any tanks that are not full at the time of rental end shall be calculated accordingly with a 10% refueling fee.
In any case that incorrect fuel is loaded in the tank (i.e. diesel to gas tank; or gas to diesel tank), you will be responsible for all the expenses incurred for draining the tank and repair of any damages to the vehicle or costs to restore it to the condition in which it was released.
Insurances:
Europcar offers Protection Packages such as Basic Protection, Medium and Premium. Your rate is inclusive of Basic Protection also known as Basic Collision Damage Waiver (CDW) and Basic Theft Waiver (THW). Basic Protection limits your liability up to excess amount. If during the quotation process you have stated “I live in United States of America” or “I live in Canada”, the rates you will receive are exclusive of Basic Protection ( Basic Collision Damage Waiver (CDW) and Basic Theft Waiver (THW) ). For US and CANADA Resident, you may already be covered of Basic Protections so we did not include it in the rental price. Please bring proof of your basic protections and USA or CANADA Residency to the rental stations. If you do need a basic protections you can purchase it to us and avoid paying for damage to your vehicle with no additional out of pocket expense & no increase to your personal policy due to an incident. Medium Protection reduces your financial liability in case of damage to the vehicle as a result of collision, theft or attempted theft. It also protects you in the event of damage to the windscreen, headlights or tires. Premium Protections waives your financial liability (Zero Excess) in case of damage to the vehicle, windscreen, mirrors, headlights and/or tyres as a result of collision, theft or attempted theft of the rented vehicle.
Personal Accident Insurance (PAI)
By purchasing Medium or Premium Protection, you are also covered by Personal Accident Insurance (PAI) - Medical and Death benefits for bodily injury resulting from vehicle accident. Your are covered of accidental death benefits up to ₱ 200,000.00 per person based on your vehicle seating capacity and medical/hospital reimbursement up to ₱ 20,000.00 per person based on your vehicle seating capacity.
Compulsory Third Party Liability (CTPL)
By purchasing any Europcar Protection Package, your rented vehicle is covered of compulsory third party liability insurance. You are covered up to ₱100,000.00 Third Party Death Claim Accident, Excess Third Party Bodily Injury up to ₱450,000 medical / hospital reimbursement per accident, and Property Damage up to ₱ 500,000.00 per accident.
Excess: Damage Excess: For Economy(Toyota Vios or Similar) - ₱ 10,000.00, for Compact (Volkswagen Jetta or Similar) - ₱ 15,000.00, for Intermediate-Van(Toyota Innova or Similar) - ₱ 20,000.00, for Crossover SUV(Volkswagen Tiguan or Similar) - ₱ 30,000.00, for Luxury Van (Toyota Super Grandia or Similar) - ₱ 30,000.00 , & for Pick-Up (Toyota Hi-Lux or Similar)- ₱ 30,000.00. Theft Excess: For Economy(Toyota Vios or Similar) - ₱ 40,000.00, for Compact(Volkswagen Jetta or Similar)- ₱50,000.00, for Intermediate-Van(Toyota Innova or Similar) - ₱60,000.00, for Crossover SUV(Volkswagen Tiguan or Similar) - ₱70,000.00, for Luxury Van (Toyota Super Grandia or Similar) - ₱80,000.00 , & for Pick-Up(Toyota Hi-Lux or Similar)- ₱80,000.00
One-way rentals:
1) Domestic: Domestic One way rentals are permitted between SELECT STATIONS ONLY. The cost is between ₱ 2,000.00 and ₱ 5,000.00. If you enter a different return location to the pickup location, the one way rental fee will be included in the price displayed to you. The rental station must be advised of one-way rentals at the time of reservation or the start of the rental. In case the vehicle is returned in an unauthorised location, you will be charged a penalty amounting to ₱ 50,000.00
2) International: International One Way is not available in the Philippines.
Other services:
Request Pick-up: Our pick-up service is available during normal business hours. To schedule your pick up time or make additional arrangements, please email or call our local rental station directly. Once picked up and back at the station, a friendly rental representative will complete your paper work and have you on the road in no time. Request pick-up service is ON REQUEST and may incur ADDITIONAL CHARGES. Please verify by contacting us directly at reservations@europcar.com.ph
Restriction of use:
Inter-Island Trip: No Inter-Island Trip is allowed & the vehicle is not allowed to be driven outside the Philippines. It is not allowed to travels to areas where roads are not passable for cars or vans, especially flooded and lahar areas; and to inter-island trips; or shipment of vehicle via ferry or airplane. In the event you violated this condition, it may invalidate any insurance coverages and you shall pay for a penalty amounting to ₱ 50,000.00 and the vehicle is subject for repossession.
Unified Vehicular Volume Reduction Program: Metro Manila and other areas such as Baguio City, Cabanatuan, Cavite and Dagupan implements the Unified Vehicular Volume Reduction Program (UVVRP) or Number Coding Scheme. It is strictly imposed in most cities in the areas from 7AM until 7PM wherein vehicles with plates ending with a particular digit is banned on the road on given days (1 or 2 Mondays, 3 or 4 Tuesdays, 5 or 6 Wednesdays, 7 or 8 Thursdays, 9 or 0 Fridays). In case you will request for a number coding vehicle replacement, you must arrange it during the pick-up of the vehicle. For more information about the number coding and vehicle replacement arrangement, please contact us directly at reservations@europcar.com.ph.
Use of Winter Tyres:
Not applicable in the Philippines.
Specific note:
When and where applicable, Local Laws and Regulations shall supersede any and all arrangements made for reservations with Europcar Philippines, Europcar in the renter's home/originating country or any of its authorized bookers.
If any reservations have been prepaid (in part or in full), Europcar Philippines shall not be liable to refund or reimburse any unused portion of the paid rental. You must claim any refunds directly with the booking party or website where you have made reservation and payment.
Other:
General Information: The Europcar Philippines Standard (Retail) Terms and Condition together with the supplementary information that is contained in these Philippines specific website terms will apply to all rentals that start in the Philippines. A copy of the Europcar Philippines Standard (Retail) Terms and Condition will be attached to your confirmation email (if you are booking online or via our Reservation Center) or, if you haven’t pre-booked online or by phone, you will receive a copy when you collect your vehicle or when it is delivered to you (whichever applies). The Europcar Philippines Standard (Retail) Terms and Condition should be read in conjunction with the supplementary information that is provided in this Philippines specific website. Grace Period: You are allowed a 30 minute period of grace provided that the vehicle is returned within our hours of operation, exceeding this will pay any extra charges directly at the local rate. Early Returns: We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked. Traffic Fines: Speeding, parking and other endorsements/fines are responsibility of the hirer in full. Europcar Philippines accepts no responsibility for any fine or payment. You are obliged to inform Europcar Philippines of any fines or parking tickets issued while the vehicle is being rented. Where Europcar Philippines receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee will be charged to the main driver’s credit card. Upgrades: If on arrival you feel that the car you have booked is not suitable for your requirements, we will be happy to provide a larger vehicle if available. Upgrade charges are payable on arrival at the local daily rate. Car Category: Reservations and confirmation are for car category only, never for a specific make or model. Europcar Philippines maintain fleets with many different makes and models of similar size and configuration. Europcar Philippines reserves the right to provide similar or higher category cars to the customer than originally booked and paid for. Cancellation Policy: Cancellation fees (for prepaid rates only)- ● More than 48 hours’ notice will be free of charge. ● Less than 48 hours will up to 50 EUR or equivalent in Philippines currency (or the whole price of rental if value is lower). No Show Policy: No Show fees (for prepaid and pay-on-arrival rates)- ● 95 EUR or equivalent in Philippines currency, charged in case of "No Show” (or the whole price of rental if value is lower). Vehicle Return: You will return the vehicle in the same good operating condition to the return station by the date and time specified in the Rental Agreement (or sooner upon demand). If the returned vehicle is deemed by the Rental Agent to be in need of deep cleaning due to excess soilage, pet hairs, smoke odor, smoke residue, etc. a cleaning fee of ₱ 1, 500.00 will be imposed to you. If necessary cleaning incurs downtime or extraordinary measure, additional fees will be charged to you. Customer Service: Our Reservations and Support Center can deal with any issues you may have. Please send an email to reservations@europcar.com.ph.
Click here to download terms and conditions for Qatar
Tax:
Not Applicable in Qatar
Additional driver:
Additional driver can only be accepted following submission of his/her relevant driving licenses and passport copies, and subject to Europcar rules of “qualified driver” in accordance with Qatar traffic law. The same will incur extra cost of QAR.25/day/driver with a maximum amount of QAR.100/driver/ Rental Contract (daily, weekly, monthly), with a maximum number of 3 additional drivers.
Age:
Any driver, of age above 21 years, holding an accepted and valid driving license of at least 1 year old, is entitled to drive our vehicle/s under full insurance coverage. The maximum accepted age for a driver is 65 years.
To drive Mini to Standard categories of vehicle, the driver age should be 21 years old.
To drive Premium, SUV, Seven Seaters and Luxury categories vehicle, the driver age should be 25 years old.
If the driver age is below 21 years, the insurance deductible would be QAR 2500/- per incident
If the driver age is above 65 years, the insurance deductible would be QAR 2500/- per incident
Airport surcharge:
Airport Surcharge of QAR 40/- will be applicable to any Rental at Hamad Int’l Airport, Doha, Qatar.
Cash rental deposit:
QAR 1000/- will be Pre-Authorized from the main Driver's Credit card.
Cash Card, Prepaid Card, Travel Card, Debit card etc. are not acceptable for rental deposit and Pre Authorization.
Chauffeur driven service:
Chauffeur driven services will be provided on request and based on availability.
Credit cards accepted:
American Express
Mastercard
Visa
Diners Club
Delivery / Collection:
Delivery / Collection of vehicle are free within office hours and within Doha City. Outside Doha City or out of hour charges applicable at a minimum charge of QAR 50/-
Driving licence:
Qatar Driving license is mandatory for Qatar residents. If the customer is having Tourist/Business visa, their own country driving license is valid for 14 days from the date of arrival in Qatar. A valid international license can be used for the full validity of the Tourist / Business Visa. GCC Residents can drive with their GCC Driving License for a period of 3 months while on Business / Tourist Visa.
Fuel:
Full to full policy applicable. Premium fuel is to be used. In case of difference in Fuel tank, 7% service charge is added to the refueling cost.
Insurances:
Full Comprehensive insurance is provided subject to current Qatar Law. The Hirer is liable for the first QAR 1000.00 - against claims resulting from each and every accident including (hit-and-run) reporting you at fault (as evidenced by a Police report). This can be reduced / waived by buying the super collision damage waiver (SCDW) for a deductible of QAR.500.00 and Full protection insurance package FOR Zero deductibles.
One-way rentals:
1) Domestic: Available within Doha City
2) International: Not Permitted
Other services:
Medium and Long Term Rentals, Lease Services
Airport Pick Up and Drop Off.
Restriction of use:
Our vehicles are not permitted to be driven Off-Road and outside the State of Qatar.
Our vehicles are not permitted to be used for Safari/Fun-drive; client will be held liable to pay all damages, necessary repairs & towing charges if he/she failed to adhere with the same.
Use of Winter Tyres:
Not Applicable in Qatar
Specific note:
All Fleet cars are on Free Sell
Booking Lead Time is 6 Hours
Grace Period is 120 Minutes
Click here to download the terms and conditions for Reunion
Tax:
8,5%
Additional driver:
18,44 € HT PER RENTAL
Age:
21 YEAR
Airport surcharge:
26,73 € HT PER RENTAL
Cash rental deposit:
NO CASH
Chauffeur driven service:
73,74 € HT PER DAY
08H00 TO 17H00
Credit cards accepted:
VISA - AMERICAN EXPRESS - MASTERCARD - EUROPCAR CARD
Delivery / Collection:
27,65 € HT - NORD -OUEST
27,65 € HT - NORD - SUD
Driving licence:
2 YEARS
One-way rentals:
27,65 € HT - OUEST - NORD
27,65 € HT - SUD - NORD
Use of Winter Tyres:
NOT APPLY IN OUR COUNTRY
Full terms and conditions:
Click here to download the terms and conditions
Tax:
19%
Additional driver:
Any Additional driver must meet Europcar requirements regarding age, driving licence and mean of payement
4.00 EUR/ day, maximum 40.00 EUR / rental
Age:
Minimum age is 21
Young Driver surcharge will be charged for renters under 23 years for car groups higher than Compact
Young Driver surcharge will be charged for renters under 25 years for car groups higher than Intermediate
Airport surcharge:
Cars rented at Europcar locations in airport are subject to surcharge of 12% on basic rental amount
Cash rental deposit:
Cash deposit is not allowed
Chauffeur driven service:
Not available
Credit cards accepted:
American Express
Visa
MasterCard
Delivery / Collection:
Only On Request.
Within city limits: 20.00 EUR
Outside city limits: 0.50 EUR/ km, minimum 25.00 EUR/ segment
Driving licence:
Minimum 12 months for MDMR / ECMR / ECAR /EDMR
Minimum 48 months for IDMR /IFMR / IFAD / IVMR / SDMR / SDAR / SDMD / SFAR / LDAR / PDAR / LVMR
Both the renter as well as the additional drivers must hold a valid driver's licence issued at least one year prior to the rental date. If the driver's licence of the renter or of the additional driver is not written in Latin alphabet, renter must provide an international driver's licence. The international driver's licence must be presented, in original, together with the national driver's licence.
Fuel:
1.25 EUR/Liter + 20.00 EUR service charge
Insurances:
CDW & THW - Excess from 500.00 EUR up to 1250.00 EUR, according to the rented car group
Medium Protection Package - Excess from 250.00 EUR up to 675.00 EUR, according to the rented car group
Premium Protection Package - 0 Excess
One-way rentals:
1) Domestic: Variable surcharge, according to the destination
2) International: Not allowed
Restriction of use:
Travel outside Romania is ON REQUEST, subject to availability.
FOR TRAVELLING OUTSIDE ROMANIA, IN THE E.U. COUNTRIES AND MOLDOVA, IT IS MANDATORY TO HAVE A COPY OF CLIENT'S PASSPORT IN ADVANCE WITH 48 HOURS EXEMPT WEEKENDS IN ORDER TO ISSUE A SPECIAL AUTHORIZATION FOR THE BORDER. CLIENTS CAN NOT PASS THE BORDER WITHOUT THIS AUTHORISATION. CROSS BORDER CHARGE IS BETWEEN 30 EUR TO 100 EUR, DEPENDING ON CROSSING COUNTRIES.
Use of Winter Tyres:
Mandatory between 01.11 to 31.03
4.00 EUR/ day, maximum 120.00 EUR / rental
Other:
Terms and conditions are subject to change without prior notice.
Full terms and conditions:
Tax:
20%
Additional driver:
12 euros (Tax included)
Age:
Minimum 18 - 27 years varies by vehicle's category - and max 65 years (if physically fit to drive). subject to having a 1-year-old driving licence
Airport surcharge:
1200 Rub in Moscow and St. Petersburg
Cash rental deposit:
Not Accepted
Chauffeur driven service:
4 278 RUB for Moscow, Moscow region and St. Petersburg. The driver works up to 8 hours a day.
Credit cards accepted:
VISA / Master Card/ american express /Union Pay/ JCB / Mir
Delivery / Collection:
Driving licence:
Held for at least one year International driving licence is a must for drivers of some countries Details available in Office
Fuel:
According to the norms of the car manufacturer. Details in the office
Insurances:
One-way rentals:
1) Domestic: Available.
2) International: Available. Details in the office
Other services:
"Child Seat Baby, Child Seat Infant, Navigation system, Rent a car on the same day Rent a car to persons under a certain age (not more than 6 months) or driving experience (not more than 6 months), Rent a car in the office during non-working hours Car supply to any point of the city Car delivery / return to other cities The return of the vehicle in the city of St. Petersburg/Moscow Registration of documents for car rental in a convenient place for the client Wheel replacement Services of a consultant at the scene of a traffic accident"
Restriction of use:
Smoking is not allowed in the cars, the customer can not go to the forest or in the field
Use of Winter Tyres:
Winter tyres must be used from October to April Line 2
Full terms and conditions:
Tax:
5% Included in the rates
Additional driver:
Not Available /files/live/sites/Europcar/files/Conf_email_attachment/CGL_EN_SA.pdf
Age:
Min Age 21 Years & Max 70 Years
Airport surcharge:
Not Available
Rental deposit:
A deposit amount off 1500 SAR shall be authorized on the customer’s credit card.
Chauffeur driven service:
Not Available
Credit cards accepted:
American Express MasterCard Visa Card
Delivery / Collection:
Free within the city stations from booking station & chargeable for delivery in other city stations with fees .
Basic Rental :
The Renter undertakes that if he makes incorrect information at the time of the rent, the Lessor shall have the right to consider the car stolen and to notify the security authorities;
The minimum daily rent shall be one day (24 hours);
The value of the delay hours shall be calculated from the time specified for the return of the car - up to a maximum of four hours, according to the following equation: (daily rental value × number of delay hours / 24 × 2 = cost of delay hours;
Delay in part of the hour is considered as delay for a full hour;
The term of the contract may be renewed after the consent of the lessor and the Renter, provided that the necessary procedures are specified in the contract;
The permitted distance per day is 200 km, and the distance beyond this limit shall be calculated as described in the contract;
In case of delayed delivery of the car for more than (24) hours from the specified date, the company is entitled to notify the concerned authorities to take the necessary procedures and the company is entitled in case of violation of the terms of this contract to withdraw the car through the competent authorities.
Early return
If the passenger returns the car before the agreed rental period for any reason, he will not be entitled to refund for the unused days .
Driving licence:
Driving licence: Valid & Held for at least one year old, and should be in Arabic or in English language. SA driving license is a must for all Residents of SA no matter of their nationality .International Driving licence is a must for Visitors
Documentation:
Passport or identity card of each driver Driving license ( Local or International ) as requested by SA Traffic Regulations . 1 or 2 Credit cards ( in the name of the main driver ) Reservation copy if any as well as contact details of main driver
Fuel:
Full to Full, Fuel costs in the car when rented in case not returned with the same proportion of fuel when opening the contract value of the price of a liter of fuel in Saudi Arabia plus additional charges;
Insurances:
The Lessor shall provide comprehensive insurance that covers the liability of the accident in respect of the third party in addition to the rented car, its driver and passengers in return for the amount paid by the Renter according to the category of the rented car (as shown at beginning of the contract) according to the following terms and conditions:
a) The Renter must be at least 21 years of age and not more than 70 years;
b) The Renter shall comply with the conditions of the insurance companies according to the laws of SA
c) The contract shall be valid at the time of the accident;
d) The Renter shall notify the lessor and the security authorities immediately after exposure to accident or the discovery of theft, providing them with all the information they request and obtain a traffic report or from the relevant police stations;
e) Insurance does not cover accidents in some cases and therefore the Renter bears full responsibility of third parties and / or for the rent company. The cases not covered by the insurance are:
- If the driver is drunk or taking drugs;
- If the driver is not authorized under the contract to drive the car (non-driver).
- The accident occurrence after the expiration of the contract term and / or any renewal thereof;
- Use the car for purpose not rented to;
- In the case of theft of the car because of the negligence of the Renter or stolen by the operating mode;
- If the accident occurred outside the Kingdom of Saudi Arabia; and
- If the lessor is not provided with a report from the traffic, Najm or police.
One-way rentals:
1) Domestic:
Available between most locations.
2) International:
Not Available
Other services: All additional equipment or services are subject to local taxes and sales taxes as well as to availability
Restriction of use:
The Renter undertakes not to use the car in the following cases:
- by persons not authorized under the contract under to drive the care;
- If the car needs repair or regular maintenance;
- If the operating the car causes damage to the engine or one of its components;
- If the driver authorized under the contract is unable to drive the car as if he is If he is drunk or taking drugs or suffers from a health reason that beats him from driving properly;
- Transport of persons or goods to gain money;
- Participation in motor racing;
- Push or withdrawal of other cars;
- Use the car on rough or unpaved roads and / or not suitable to drive the car;
- Use the car in negligence and indifference way;
- Tow trailer without the consent of the lessor;
- For purposes inconsistent with the laws and regulations of the Kingdom of Saudi Arabia.
Other:
Traffic fine charges, fees for releasing vehicle confiscated due to red light jumping, improper parking and others, plus Administration Fees.
Smoking inside our vehicles is not allowed and would be fined
Cancel booking / No show / Turned down:
- No refund will be granted to customers who failed to pick up their vehicles .
- No refund will be granted to customers who cancelled their reservation .
- No refund will be granted to customers who are turned down .
FULL TERMS AND CONDITIONS:
Click here to download the terms and conditions for Serbia
Tax:
20%
Additional Driver:
8€ per rental day + VAT, 32€ max per rental + VAT
Airport Surcharge :
3€/day + VAT
Age :
Minimum age is 21-25 depending on the car group. General driver age allowed s 21-75; it varies to the car group Young driver fee applies for drivers between 21-25 years in the value of the 10€/rental day, max 50€ per rental + VAT Senior driver fee applies for drivers between 71-75 years in the value of the 10€/rental day, max 50€ per rental + VAT
Driving license:
2-5 years, according to the car group.
Cash Rental deposit :
Cash deposit is not available. The deposit amount will be reserved on your credit card but not debited from your account. Deposit amount is calculated as follows: Rental price + excess for damage + fuel costs ( in the local currency).
Credit Cards Accepted: Visa, Master, Amercian express
Insurances :
All rates include basic insurances (CDW & THW). All Europcar extra insurances are available. Delivery / Collection Available within city limits for 20€+ VAT per service.
One-Way Rentals :
domestic: Within Belgrade: 8€+VAT, Belgrade- Novi Sad: 35€ + VAT, Belgrade-Niš: 55€ + VAT, Novi Sad-Niš: 75€+VAT
international: Please infrom with our Reservation Center at reservations@europcar.rs.
Other Services :
The cross-border fee is charged for all rentals which have any border crossing, no matter of the duration spent abroad in the value of 5€ per rental day + VAT, 50€ + VAT maximum per rental.
Delivery/Collection :
25€+ VAT within city limits
Chauffeur Driven Service :
We provide chauffeur service. Please send your request to reservations@europcar.rs
Fuel:Refill charge is 20€+VAT
Others conditions for car hire in your country Cross-border fee is mandatory for all cross borderings (5€ / day, 50 € max per rental)
Click here to download the terms and conditions for the Slovak Republic
Tax:
20%
No Show and Cancellation fees:
Fees can apply
Deposit amount:
Total rental estimate+300 EUR
Additional driver:
Additional drivers can be added to your rental for a charge of 5 EUR per day. Maximum 25 EUR (excluded tax). The exception applies to rent trucks and vans.
Age:
It depends on the category of vehicle. The minimum age is 19 and the maximum is 65.
Airport surcharge:
Airport charge is 15%.
Restrictions to use:
Cancellation fees (for prepaid rates only): ● More than 48 hours’ notice is free of charge ● Less than 48 hours = 50 EUR (or the whole price of rental if value is lower) No Show fees (for prepaid and pay-on-arrival rates): ● 95 EUR charged in case of "No Show” (or the whole price of rental if value is lower)
Cash rental deposit:
Take cash is not allowed. When you arrive at the rental location, you will be asked to leave a deposit for your rental. The deposit amount will be authorised on your credit card but not debited from your account. The deposit is intended to cover additional rental costs. If you have prepaid your rental, the deposit amount is 300 €. If you have not already paid for your rental at the time of booking, then the price of the rental will also be authorised on your credit card. In this case, the total amount authorised on your credit card will be Rental price + 300 €. Please note that this policy is applicable for rentals made in the following countries where Europcar operates its services directly: Belgium, France, Germany, Italy, Portugal, Spain and the United Kingdom. For other countries, please refer to the country's specific Terms and conditions
Chauffeur driven service:
We use three types of chauffeur driven service. It´s called transfer, touring, travel. Onboard services rates include: Insurance of passengers unlimited km rent a car refuelling service driver tax drinking water WiFi Daily newspaper (SK/ENG) On-board services rates exclude Extraordinary expenses Parking fee Toll Vignette IN CASE OF CANCELING THE ORDER OF THE SERVICE Up to 24 hours before the start of the order: 60% of the agreed amount Cancellation after placing an order: 100 % of the agreed amount If the client extends the order, will be billed the original price + service in addition Transfer: • one way • it is not possible to stop outside the agreed route Touring: • it is possible to stop outside the agreed route • billing priority • possibility of one-way trip outside the territory of the Slovak Republic to stops and public transport stations, airport and Europcar station (route up to 4 hours) Travel: • it is possible to stop outside the agreed route • the possibility to change the route during a trip • billing priority • the possibility of one-way travel also to other states outside the stops and public transport stations, airports and Europcar stations
Credit cards accepted:
American Express, Diners Club, MasterCard (not debit), Visa (not debit) A deposit amount of 300 Eur will be held against your card(s) for the period of the booking. Credit card(s) must be in the name of the main driver. No other payment types will be accepted. Make sure the credit card is in the name of the lead driver and you have a large enough limit to cover the excess. In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card or the credit card is not in the lead driver´s name, the car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.
Delivery / Collection:
24 hours before your collection time, we'll ring you to confirm the arrangements for picking up the hire car. We can collect from your home, business, or hotel address - or if it's more convenient you can even drop off your hire car to your nearest Europcar location. Delivery or collection in the city limits 10 EUR (excludes tax) - in city where is Europcar station presented - ON REQUEST - delivery or collection out of opening hours of stations 33 EUR (excludes tax) - ON REQUEST- delivery or collection out of the city limits of Europcar stations - we will send you price offer on your request - ON REQUEST Motorway and border tolls, parking, and traffic violation related fees: Slovakian highway electronic sticker included. Europcar staff in Bratislava stations can provide you vignettes for Austria and the Czech Republic. Administration fee – 2 EUR (excludes tax). Notes: Please be informed, when you are entering Hungary, please buy an electronic vignette at borders or at the first petrol station.Administration fee in case of damage or traffic violation, penalty – 10 EUR (excluded tax). All additional costs will be the responsibility of the driver.
Driving licence:
A full licence held for a minimum of 1 year with no major endorsements. UK licence holders need to present the photocard. If your driver´s licence is not in the Roman alphabet (i.e. if it is in Arabic, Greek, Russian or Chinese) you need to bring an International Driving Permit and your domestic licence. Please note, when renting a car in China, only a Chinese driver´s licence is accepted. please note, when Chinese citizen wants to drive in Slovakia, only a Slovakian driver´s licence is accepted.
Fuel:
It is necessary to pick up and return full tank. Fuel charges are payable at the rental counter. Charge – 1,85 EUR per missing litre of diesel and 1,99 EUR per litre of missing fo Unleaded gas (excludes tax). Your vehicle will be supplied with a full tank of fuel. To avoid incurring fuel charges you will need to return it full. You may be required to leave a fuel deposit reserved on your credit card, this will be released when you return the car full. Missing fuel will be charged on your return. The price per litre charged by the rental agent may significantly higher than the price at the local service station. Fuel charges are payable at the rental desk unless otherwise stated in the top section of rate details.
Insurances:
Collision damage waiver (CDW) – often referred to as CDW, this partially covers damages incurred to your vehicle. Please note that you will still be liable for insurance excess. CDW does not cover damage or loss of keys, tyres, glass or undercarriage. - Theft waiver (TW) – this covers costs relating to the theft or attempted theft of the rental vehicle but does not cover the loss of personal possessions. Please note that you will still be liable for insurance excess. - Third party liability protection (TP) – this covers damage sustained by another driver´s car in the event of an accidend caused by you. You may be held responsible for damage to or loss of tyres, windscreens, glass and undercarriage. Please check with the car rental agent on arrival.
One-way rentals:
1) Domestic: One way Slovakia is charged 10 EUR inside the city, where is station located. Outside city 0,86 EUR/km. The fine: 200eur with tax in case that client returning a vehicle in another city such as Europcar station city.
2) International: One Way International, the price is based on request according to location means country, city, sufficiency and other criteria, which include a one-way trip. Cross-border travel allowed to: Belarus, Russia, Albania, Macedonia, Greece, Serbia, Bosnia Herzegovina, Estonia, Montenegro, Moldova, Ukraine, Latvia, Lithuania, Malta, Cyprus, Turkey Restrictions and charges may apply (please check with the car rental agent on arrival). The fine: 2000 EUR for any unannounced changes.
Other services:
child seat, GPS navigation, WIFI
Restriction of use:
CROSS-BORDER RESTRICTION: NOT ALLOWED TO DRIVE TO BELARUS, RUSSIA, ROMANIA, BULGARIA, ALBANIA, YUGOSLAVIA, MACEDONIA, GREECE, CROATIA, SERBIA, BOSNIA HERZEGOVINA, ESTONIA, MONTENEGRO, MOLDOVA, UKRAINE, LATVIA, LITHUANIA, MALTA, CYPRUS, TURKEY FOR ALL CAR SIPP.
Use of Winter Tyres:
Winter tyres during winter period ( 1. nov to 15. apr.) is not charged. Client can pay for ski box ( 10 EUR per day / 75 EUR per rental), snow chains (10 EUR per day/50 EUR per rental) and snow socks ( 5 EUR per day/ 25 EUR per rental).
Specific note:
Cash payment not available
Tax :
7% GST
Airport Surcharge :
Surcharge of $40.00
Age :
Minimum driver age is 22 years old and the maximum age is 69 years old.
Additional Driver :
$15.00 per day
Driving licence :
Singapore or international driving license held for at least 2 years
Cash Rental deposit :
Total Rental estimate $500.00
Credit Cards Accepted :
Diners Club, Mastercard, Visa.
Insurances :
COVER IS PROVIDED AGAINST LIABILITY FOR CAUSING DEATH OR BODILY INJURY TO THIRD PARTIES AND FOR DAMAGES TO THE PROPERTIES OF THIRD PARTIES. THE HIRER IS RESPONSIBLE FOR THE DAMAGE EXCESS FOR EACH AND EVERY ACCIDENT OR DAMAGE TO THE VEHICLE. HOWEVER, THE HIRER'S LIABILITY MAY BE REDUCED TO THE STATED NON-WAIVERABLE EXCESS BY PAYMENT OF SUPER COLLISION DAMAGE WAIVER (SCDW) PER DAY.
Fuel
Full tank of premium grade unleaded petrol
Delivery/Collection
S$30.00 WITHIN 25KM, AFTER WHICH WILL BE AT S$2 PER KM.
Specific Notes :
Additional excess of $3000.00 for young driven between 22 years or below 24 years or has less one year's driving experience.
Restriction Of Use :
OUTSIDE MAINLAND SINGAPORE. HOWEVER, HIRER MUST INFORM THE OWNER IF THE VEHICLE IS RENTED TO DRIVE INTO MALAYSIA AND A SURCHARGE MAY BE IMPOSED.
Other:
ADDITIONAL CHARGES FOR YOUNG DRIVER BETWEEN 22 YEARS OR BELOW 24 YEARS AT S$30.00 PER DAY. MAXIMUM AMOUNT PER RENTAL AT S$300.00 ADDITIONAL CHARGES FOR SENIOR DRIVER ABOVE 65 YEARS AT S$10.00 PER DAY. MAXIMUM AMOUNT PER RENTAL AT S$100.00 CHARGES MAY APPLY WHEN CANCELLATION OF BOOKING WITHIN 48 HOURS OF THE COLLECTION TIME AND FOR NOT SHOWING UP TO COLLECT THE VEHICLE (NO SHOW).
Click here to download the terms and conditions for South Africa
Tax :
15% plus 1% Tourism Levy Tax.
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 18 years.
When renting a vehicle, a driver qualified as a "young driver" (from 18 to 23 years old) pays a specific charge (from ZAR118,42 per day) (the "Young Driver Surcharge").
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
INTERNATIONAL DRIVING LICENCE IS MANDATORY.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diner's Club, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations.
B) International : Details are available from Europcar Reservation Office.
Other Services :
Child Seat Baby, Child Seat Infant, Second Spare Tyre.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
15%
Airport Surcharge :
Sri Lanka has only 1 International Airport and all the Airport charges are included in the rates shown.
Age :
The normal age for rentals is 21 years to 65 years of age
Additional Driver :
Up to additional 2 drivers are free of charge.
Driving licence :
Local license preparation charge would be EUR 50
Cash Rental deposit :
Credit Cards, Debit Cards and cash are accepted
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Insurances :
Comprehensive (Full) Rent-A-Car Insurance
Delivery / Collection
Delivery and Collection within 05 KM would be FOC others would be chargeable
Fuel :
The vehicle will be given in full tank and Customer has to return in full tank
Chauffeur Driven Service :
All Categories can be either rented for self-drive of with chauffeur drive. The Chauffeur drive rate is EUR 30.00 per day for 10 hours service (during working hours from 8:00 to 18:00. This Included Chauffeurs fees, meals and accommodation
Tax :
8%
Airport Surcharge :
Not Available
Age :
21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
No.
Credit Cards Accepted :
American Express, Master Card.
Insurances :
LOST DAMAGE WAIVER (LDW)
Details are available from Europcar Reservation Office.
Delivery / Collection
40 USD PER RENTAL For Del/Coll to the Airport
One-Way Rentals :
A) Domestic : Available between Europcar stations.
B) International : Available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Details are available from Europcar Reservation Office.
International Driving Licence required for foreign customers.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Tanzania
Tax:
18%
Additional driver:
USD 5 per day
USD 40 Max per rental
Age:
Minimum Age: 20 Years
Maximum Age: 99
Must be holding driving license for 2 years.
Airport surcharge:
USD 40.00 including tax
Cash rental deposit:
Cash Deposit is not applicable anymore.
We take credit card pre auth deposit of US $ 600
Chauffeur driven service:
LAND ROVER DISCOVERY: LFAR (7 SEATS) CHAUFFEUR DRIVE ONLY / YUTONG MINIBUS: OVMR (15 SEATS) CHAUFFEUR DRIVE ONLY / FORD MONDEO: SDAR (5 Seats) Apply US $ 10.00 per day as chaffeur charges per day for any self driven vehicle to be provided with a driver Driver working hours per day is 10 hours
Credit cards accepted:
Mastercard
Visa
We charge 4% bank charges on full value rental
Delivery / Collection:
USD 40.00 including tax for either collection or delivery within Dar Es Salaam City
On other location - special request can be made to qoute
Driving licence:
International Driving License
Other country license accepted:ZA, EUROPE, U.S.A, AUSTRAILIA, CANADA
Fuel:
We provide vehicle with full tank
We charge USD 1.20 per liter
Insurances:
EXCESS CHARGE: USD 600 for EDAR, USD 600 for EDMR, USD 600 for SDAR, USD 1200 for IFMR & SFAR, USD 1500 for SPMR USD 1500 for FPMR, USD 1500 for FQMR, USD 1500 for FFMR
Super Waiver Per Day: USD 11.80 for EDAR,EDMR,SDAR
Super Waiver Per Day: USD 29.50 for FQMR, FPMR, IFMR, SFMR, SFAR, FFMR
One-way rentals:
1) Domestic: Free of Charge
2) International: Not applicable
Other services:
GPRS provided - US 5 per day
GPRS provided - US 40.00 per rental
Restriction of use:
Vehicle is limited within Tanzanian Mainland
Vehicle is not permitted to be driven inside National Parks
Vehicle is not allowed to be shipped to Tanzanian Island such as Zanzibar or Pemba
Use of Winter Tyres:
Not applicable
Specific note:
Advance booking 72 hours prior
Grace Period: 1 hour before changing in to a next day
Meet and Greet applicable for Airport Station until further advised. All rental to begin from SERENA/MAKTABA Station
Other:
Vehicle must be returned cleaned. Cleaning Surcharge will apply of USD 20
All vehicles are non smoking vehicle
Tax :
7%
Airport Surcharge :
None.
Age :
23 years or 25 years old according to car group.
Additional Driver :
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
No minimum driving licence period.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa, American Express, Diners Club, Mastercard
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and PAI : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not Available.
B) International : Not Available.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available upon request. Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Tunisia
Tax:
All rates and fees include 19% VAT.
Additional driver:
12,000 Tunisian Dinars per day, no more than 360,000 Tunisian Dinars per hire, there can be only
one additional driver per contract.
Age:
The renter and the driver must be 21 years old and present a valid identity card or
passport and a driving license of at least one year. For the Compact, Intermediate,
and Standard car groups, the minimum age is 25 years. For Premium car groups, the
minimum age is 30 years Copied documents or faxed documents are not accepted.
All drivers under 21 must pay extra for the young driver for the Mini, Econmic and Helite categories
All drivers under the age of 25 must pay extra for the young driver for the Compact, Intermediate and
Standard categories.
All drivers under the age of 30 must pay a supplement for the young driver for Premium categories.
Airport surcharge:
The airport surcharge is 15,000 Dinars
The train station surcharge is 15,000 Dinars
Cash rental deposit:
When you arrive at the rental location, you will be asked to leave a deposit for your
rental. The deposit amount will be authorized on your credit card but not debited
from your account. The deposit is intended to cover additional rental costs. The
deposit amount is calculated according to the categories of cars
The amount of the deposit PRE-AUTHORIZATION will be blocked on the credit card of
the customer to cover the possible accidents, incidents, fines of the circulation; the
same will be automatically released in 2 weeks as long as no traffic fine has been
recorded on the customer's rental. (Europcar is not liable for any difference between
the blocked amount and the paid-up amount resulting from the fluctuation of
exchange rates and other possible bank charges).
Chauffeur driven service:
on request
Credit cards accepted:
We accept all major credit cards: Visa and MasterCard and all Europcar payment methods is allowed.
Cash deposit is allowed. Cash or debit cards are not accepted by Europcar Tunisie as a method of payment.
Delivery / Collection:
paid but with additional fees. Available only on request. For more information, please contact our booking department at booking@ropcar.com.tn
Driving licence:
Young driver: 20,000 Tunisian Dinars per day, not more than 600,000 Tunisian Dinars per rental.
Fuel:
The car is rented with full tank and the fuel consumption is the tenant's responsibility.
A refueling fee of 35,000 Tunisian Dinars plus the missing fuel surcharge plus 25% will apply if the vehicle
is not returned with the full tank
There is an option to pre-pay for fuel at the beginning of the lease at the price of the service stations.
Additional charges will apply if the driver recharges the car with bad fuel. The charge is: 250,000 Dinars
plus the costs for a fuel tank, plus any expenses for the damage of the car.
Insurances:
Excess
If CDW and THW are purchased or included in the tariff, the maximum liability of the renter in case of damage or theft to the rented vehicle is the amount of money called "Excess". This limitation is subject to the tenant's obligation to inform the Europcar office within 12 hours of the event and to provide the police documents for the accident.
Basic insurance
Liability is included in the rental cost and the car is covered according to Tunisian law. A copy of the document is available in the car for inspections.
Damage Damage Waiver / CDW / can be purchased or included in the rental rate and limits the renter's liability to the base excess. Collision insurance does not cover tires, windshields, goggles, underbody and missing parts.
Flight Waiver / THW / can be purchased or included in the rental rate and limits the renter's liability to the basic excess.
Individual accident insurance / PAI /
20,000 Tunisian Dinars TTC per day - in case of personal injury due to an accident, the insurance covers an allowance of up to 50,000 Tunisian Dinars per passenger in the rental car, including the driver.
Super Personal Accident Insurance / SPAI /
40,000 Tunisian Dinars TTC per day - in case of bodily injury due to an accident, the insurance covers an allowance of up to 100,000 Tunisian Dinars per passenger in the rental car, including the driver.
Super Collision Damage Waiver / SCDW
Super Collision Damage Waiver / SCDW- reduces the excess to 50% of the initial value only in case of damage but does not cover the windshield, lights, tires, goggles and underbody of the vehicle.
Super Theft Waiver vs. Flight Flight / STHW
Super Theft Waiver vs. Flight Theft / STHW - reduces the excess to 50% of the initial value only in case of theft.
All Super Covers are in Tunisian Dinars per day and are not refundable.
NB: The payment of one of the super insurances does not relieve the renter of the obligation to obtain and provide Europcar Tunisia with a written report from the police in case of damage or theft.
There is no cover and the tenant must pay the total amount of damages or losses in case of:
- Damages or theft are reported only up to 12 hours to Europcar Tunisia and immediately to the police and a police report or reference number obtained;
- Loss of windshield wipers, antennas, car emblems, mirrors, neglected windows, rims;
- Damage or loss of interior parts;
- Any event resulting from the abuse of alcohol or drugs;
- Damage to the rented vehicle due to off-road driving;
- Any unauthorized repairs;
One-way rentals:
1) Domestic: One-way and domestic rentals are allowed and for an additional fee. There is a minimum rental of 1 day rental. If the domestic one-way is not allowed, the amount of the penalty is 200.00 Euro.
2) International: If the international one way is not allowed, the amount of the penalty is 25.000.00Euro.
Other services:
Baby seat 15,000 Tunisian Dinars per day, no more than 225,000 Tunisian Dinars per rental. In case of loss or theft, the baby seat will be charged 300,000 Tunisian Dinars
Navigation system 35,000 Tunisian Dinars per day, no more than 525,000 Tunisian Dinars per rental. In case of loss or theft, the GPS will be charged 800,000 Tunisian Dinars. For missing parts such as charger, holder or bag missing navigation 50,000 Tunisian Dinars fees will apply.
Restriction of use:
The minimum rental period is 24 hours with a grace period of 29 minutes. If the delay is greater, a full day fee will apply.
Outside rental hours - we respond to late bookings. For rentals in all resorts from 00:00 until 06:59 and from 22:01 until 23:59, a fee of 50,000 Tunisian Dinars will apply.
Specific note:
In case of damage or accident to the car, an accident report must be completed. If this document is not delivered to the rental agency within 24 hours, the renter is responsible for all damages. Obtaining this document is the responsibility of the Tenant.
Fuel, water, oil and tire pressure:
It is the responsibility of the renter to check the water and oil levels as well as the tire pressure and the damage caused by the negligence of these is not covered and would be considered as improper use of the vehicle.
Other:
Use of the Vehicle Policy:
The renter must keep the rented vehicle in a clean, safe and healthy condition. Otherwise, fees may apply up to 500,000 Tunisian Dinars.
At the time of rental of the vehicle, the cost of unreported damage as well as damage without a police report would be fully charged to the renter's account.
Our vehicles are not allowed to be used to travel outside ordinary tarmac roads; the customer will be responsible for paying all damages, necessary repairs and towing costs.
The renter undertakes not to allow anyone to drive the rented vehicle unless authorized by Europcar.
The renter agrees that neither he nor any of the additional drivers listed will use the vehicle to push, pull or tow objects, to teach driving, to rent the vehicle. Lessors who do not respect these conditions will be held responsible for all costs resulting from damages, penalties, fines and other charges.
Check-out and registration of the vehicle:
Europcar will proceed to a check-out state and a check-in status of the vehicle at the time of delivery or reception of the vehicle to ensure the conditions and status of the vehicles rented, any anomalies that are not served on this state will be the responsibility of the renter.
Fuel, water, oil and tire pressure:
It is the responsibility of the renter to check the water and oil levels as well as the tire pressure and the damage caused by the negligence of these is not covered and would be considered as improper use of the vehicle.
Check-out and registration of the vehicle:
Europcar will proceed to a check-out state and a check-in status of the vehicle at the time of delivery or reception of the vehicle to ensure the conditions and status of the vehicles rented, any anomalies that are not served on this state will be the responsibility of the renter
Vehicle Returns:
Early returns:
- If you return the Vehicle before the return date and time indicated on the Rental Agreement, the Rental Period will end when you return the Vehicle to the Europcar Agency and after delivery of the Vehicle Keys to a Europcar agent. .
- If you have prepaid at the booking stage, we will not refund the prepaid or unused daily rental
- If you paid the rent at the time of the delivery of the vehicle and you return the vehicle earlier, you will be entitled to a refund but the price of the rental may change depending on the duration used as Europcar Tunisia applies a decreasing rate depending on the number of days of rentals.
Lost objects :
Europcar Tunisie is not responsible and declines any responsibility for all the objects forgotten in the vehicles, the customers must check not to have forgotten anything in the cars at the time of the return.
Lost vehicle documents: a fine of 500,000 Tunisian Dinars will be applied.
Car keys lost a fine of 500,000 Tunisian Dinars will be applied.
Administrative costs in the event of an accident - In the event of an accident, a non-refundable fee of 50,000 Tunisian Dinars is deducted to cover the administration costs, regardless of the driver's liability and the applicable guarantees.
Lost / Stolen Parking Ticket - In case of loss / theft of a parking ticket at the airports where Europcar Tunisie is present, the renter must pay a non-refundable fine of 30,000 Dinars including tax.
IMPORTANT! - Please note that according to Tunisian law, the authorities have the right to seize the vehicle's registration card if the lessee has consumed alcohol or intoxicants while he was in possession or driving the vehicle. rented vehicle, in the same way the driving of the vehicle without the rental contract or if the vehicle is driven by a person not served on the rental contract, in such cases, the tenant will be charged a fine of 500,000 Tunisian Dinars. .
Traffic violation fines - If traffic violation fines are received, an administration fee of 100,000 Tunisian Dinars plus the penalty amount will apply.
Click here to download Terms and Conditions for Turkey
Tax:
VAT: 18%
Additional driver:
Charge is 2.00 Euro per day, and maximum 20.00 Euro per rental.
Age:
Any driver, 21 - 28 years of age, according to vehicle categories, holding an accepted and valid driving license
of at least 1 year old, is entitled to drive our rented vehicle/s.
Maximum accepted age for a driver is 75 years old subject to being physically fit to drive. Non latin alfabet
drivers licences are not accepted, International Driver Permit with the original drivers license is accepted.
EDMD: 21
CCMD: 24
CDMD: 26
CDAD: 26
SDAD: 26
PDAD: 28
Airport surcharge:
Airport Surcharges will be applicable to rentals starting from the Airports in Turkey.
Surcharge differs from 2% to 8%, please refer to rate conditions.
Airport Charge of 8% at Istanbul Ataturk, 6% at Ankara, Antalya, Bodrum, Dalaman, Istanbul Sabiha Gokcen, İzmir,
2% at Adana, Ayvalık, Diyarbakır, Elazıg, Erzurum, Gaziantep, Samsun and Trabzon airports.
Cash rental deposit:
Cash rental deposit is not accepted at all the rental locations.
Debit cards are not accepted by Europcar Turkey as a mean of Deposit.
Chauffeur driven service:
Please check with Europcar Turkey Resevation department at (rezervasyon@europcar.com.tr)
Credit cards accepted:
American Express, Master Card, Visa, Eurocard, Diners Club are accepted. Rental charges will be collected directly
at check-out and a pre-authorization deposit amount of estimated rental charges plus 300 Euro will be blocked
on client’s credit card to cover possible traffic fines. Deposit will be automatically released in 3-4 weeks time
as long as no Traffic Fine/s gets recorded on client’s rental. (Europcar is not responsible for any difference
between the amount blocked & the amount released resulting from the fluctuation of foreign exchange rates and
other possible banking charges).
Delivery / Collection:
Free within city limits and working hours (only in cities where Europcar has offices).
Outside city limits delivery/collection charge is 1,50 Eur per kilometer from the nearest Europcar location.
Available only on request. For more information please contact our Reservation Department at
rezervasyon@europcar.com.tr
Driving licence:
Renter and driver must have an accepted and valid driving license for at least 1 year for Economy,
2 years for Compact, Intermediate and Standard and 3 years for Full size, Premium and Luxury.
Photocopied documents or documents sent by fax are not acceptable.
All drivers under 26 years old must pay an additional charge for young driver for groups Compact to Intermediate
and Standart.
Fuel:
The car is rented with full tank and the fuel consumption is on renter’s expenses. A refueling fee of 10.00 Euro
plus missing fuel charge (at gas station prices) will apply if the vehicle is not returned with full tank.
There is an option to prepay a full tank of fuel at the beginning of the rental at the price of the gas stations and
return empty tank. If the vehicle is provided with specific amount of fuel, return the vehicle with the same amount
you were given.
Note. An additional charge will apply if the driver refuels the car with wrong fuel.
Insurances:
CDW, THW and Third Party Liability is included in the rental charge and the car is covered according to Turkish law.
A copy of insurance document is available in the car for inspections.
CDW Collision damage waiver does not cover tires, windscreen, glasses, and the underbody damages of the
vehicle as well as the missing or broken parts or interior damages. Excess applies,
If CDW and THW are purchased or included in the rate, the renter’s maximum responsibility in case of
damage or theft to the rented vehicle is the Excess amount. This limitation is subject to the
renter’s obligation to inform Europcar office within 24 hours from the event and provide documents from the
police for the accident.
WWI covers the non-accidental damages of windscreen, lights, tires, glasses and the mirrors of the vehicle, but
the underbody of the vehicle is not covered.
PAI Personal Accident Insurance 8.00 Euro per day – in case of personal injury due to an accident the insurance
covers compensation up to 5.000 Euro per passenger in the rented car, including the driver.
One-way rentals:
1) Domestic: Domestic One-way rentals are allowed only on request with additional charge. One-way rates differ
according to rental locations, please check reservation details.
Important note. If the domestic one-way is not authorized by Europcar the penalty amount is 150.00 Euro.
2) International: International One-way rentals are not allowed.
Other services:
After Hours rentals: 10.- Euros Young Driver - 4.- Euro per day, 40.- Euro per rental. Snow chains: 5.- Euro per day, 50.- Euro per rental. Baby, Child, Infant, Toddler seat: 4.- Euro per day, 40.- Euro per rental. Navigation system: 6.- Euro per day, 100.- Euro per rental.
Winter tyres - 5.- Euro per day and 50.- Euro per rental. Applicable from 1st November till 31st March.
Penalty charge in case of damage or loss of special equipment is 100.- Euro (GPS navigation system device)
For missing parts as charger, holder or missing bag of the navigation 10.- Euro charge will apply.
Fine administration fee - 10.- Euro.
Accident administration fee - in case of an accident or any damages fee of 50.- Euro.
Refuelling Service Charge - 10.- Euro.
Toll service Charge - 2.- Euro.
Lost registration documents 100.- Euro, Lost number plate 70.- Euro will apply.
Lost car keys - 150,00 Euro - 250,00 Euro depending on car manufacturer’s pricelist.
Lost/Stolen Parking ticket - In the event of loss/stolen parking ticket form airports where Europcar Turkey has
in-airport locations, the renter shall pay a non-refundable fine of 20.00 Euro.
Smoking and heavy smelling Fee – if vehicle returns with heavy smoking and smelling that needs to be removed
there is a 30.00 Euro penalty fee applicable.
IMPORTANT! – Please have in mind that according to Turkish Law the authorities have the right to seize the
vehicle registration documents if the renter has used alcohol or intoxicants while in possession or driving the
rented vehicle. In such cases the renter shall be charged for the days we are not able to use the vehicle according
to our standard rental rates.
Tax :
18%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 22 years, according to the car group.
Additional Driver :
Available, With the consent of the renter, the vehicle may be driven by other persons.
Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two or three years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa.
Insurances :
Details are available from Europcar Reservation Office.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar stations.
B) International : Not available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available.
Tax :
22%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
23 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years, according to the car group.
Cash Rental deposit :
Cash rental deposit not available.
Credit Cards Accepted :
American Express, Diners Club, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available. B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download the Terms and conditions for Vanuatu
Tax:
12.5%
Deposit Policy:
Total rental estimate+120 000 VUV
Airport Surcharge:
Airport surcharge of 20% of the basic rental
Additional driver:
1000 VUV per day, maximum of 3000 VUV per contract
Age:
The minimum driver age is 25 years old Young drivers aged between 18 to 24 inclusive pay 3000 VUV per day & insurance Excess will be increased by 20%. All drivers must have held their license for a minimum period of 5 years. A passport may be required for identification purposes
Cash rental deposit:
This deposit usually takes the form of a credit card pre-authorisation only, although cash is an option.
Credit cards accepted:
VISA/MASTERCARD/AMEX INTERNATIONAL
Chauffeur driven service:
Chauffeur service is not available in Vanuatu
Delivery / Collection:
First 20km radius from the downtown office is free. 1000vt fix charge outside the 20km radius and 100 per kilometre.
Driving licence:
Driving license must be valid. International Driver's license is not Mandatory.
Fuel:
Vehicles are to be issued full of fuel and must be returned full of fuel. in case the vehicle is returned not full of fuel, the renter will be charged with 1,500vt refuelling fee plus the cost of the fuel
Insurances:
A mandatory 1,500vt per day will be added to the basic rental A mandatory Insurance Excess for vehicle groups C & S is 120,000vt, for vehicle group F & L is 150,000vt Excess reduction for C & S Group has an additional cost 20% of the basic rental which makes it to 60,000vt Excess reduction for F & L Group has an additional cost 20% of the basic rental which makes it to 75,000vt
Other services:
Child and Baby seats are available upon request of the customer, but depending on availability
Restriction of use:
2wd is not allowed to go to unsealed roads and 20Km outside the town of Port Vila, otherwise, the Insurance will be void, and penalties apply
Use of Winter Tyres:
Winter tyres are not available
Specific note:
No shows 100% cancellation fee will be charged when we are not notified of cancellation 48 hours prior to the start of the rental
Other conditions for car hire in Vanuatu
Other fees that may be payable locally: after hours fee, cleaning (detailing) fee should the vehicle be returned in an unclean condition, fines, infringements and parking charges, administration fee, off road fee, call out fee, etc.
Click here to download Terms and Conditions for Zimbabwe
Tax:
15%
Additional driver:
US$17.55 per rental
Age:
Minimum 22yrs
Maximum 100yrs
Airport surcharge:
Included
Cash rental deposit:
Cash not accepted
No Show fees :
95 EUR charged in case of "No Show”
Chauffeur driven service:
US$35.10 per day
US$7.02 per hour overtime
Credit cards accepted:
VISA
MASTERCARD
AMERICAN EXPRESS
Delivery / Collection:
FREE within 20km radius
Driving licence:
Must be valid for two years
Fuel:
Not included
Insurances:
Included
One-way rentals:
1) Domestic: Between US$161.00 - US$518.00
2) International: Not applicable
Other services:
GPS unit US$11.50 per day : Maximum US$150.00
Baby seat US$6.90 per day : Maximum US$150.00
Restriction of use:
N/A
Use of Winter Tyres:
N/A
Specific note:
N/A