Cookie policy

Cookie policy

1. What is a cookie?

Cookies and other similar technologies (SDK, third party call, etc) are traces stored on your device when you visit our website (the "Cookies").
Europcar International S.A.S.U., whose registered office is located at 13 ter Boulevard Berthier 75017 Paris, France, collects information on your device by using cookies and similar technologies. The terms "Europcar", "we", "us" or "our" used in this policy refer to Europcar International S.A.S.U.
This policy (the "Cookie Policy") describes the different types of cookies or other similar technologies used on this website.
This Cookie Policy completes and should be read in conjunction with the Privacy Policy.

2. What types of cookies do we use?

We use different types of cookies for the following purposes:
Necessary :
  • To enable the proper functioning of the website.
Marketing :
  • To identify you across different websites.
  • Showing relevant ads based on your interests.
Statistics :
  • Measure the volume of the website's audience, anonymously.
  • Analyze your browsing habits.
  • Identify site malfunctions (bugs).
  • Example: Google Analytics

3. How long do we keep cookies?

We use both "persistent" and "session" cookies:- Persistent cookies are cookies that are stored on your device from visit to visit, until they expire or you request their deletion ;- Session cookies are cookies that are temporarily stored on your device and then automatically deleted.

4. Is information collected through the use of cookies transferred outside the EU?

We would like to draw your attention to the fact that information collected through the use of certain cookies may be transferred outside the EU. This is because some cookie vendors maintain servers around the world in order to provide a better quality of service. We encourage you to review the privacy policies of these vendors to better understand the rules that apply to the transfer of your information.

5. List of the cookies

Type of cookie
Name of cookie
Cookie vendor
Description/Purpose of the cookie
Duration
Transfers of data outside the EU ?
Necessary
auth.strategy
nuxtJS
This cookie is necessary to allow you to log on to our website.
Session
No
EuropcarLocale
Europcar Mobility Group
This cookie is used to retrieve and store the display language for the duration of your session.
1 jour
No
JSESSIONID
Europcar Mobility Group
This cookie allows you to keep your settings during your navigation.
Session
No
synchronize
Europcar Mobility Group
This cookie is used to synchronize the various technical modules on our site.
Session
No
TS015d1c25
Europcar Mobility Group
This cookie is necessary to manage network traffic and avoid overloads.
Session
No
ak_bmsc
Akamai
This cookie is used to track the progress of the session going through the standard detection workflow. When present, it is also used as the identifier instead of the IP address for the bot rate control rules.
2 hours
USA
bm_mi
Akamai
This cookie is used to track the progress of the session through the browser validation detection method..
2 hours
USA
bm_sv
Akamai
This cookie is used as part of the session validation detection method and keeps track of the number of HTML pages and Ajax requests the client makes.
2 hours
USA
bm_sz
Akamai
This cookie is used as part of the behavior anomaly detection method of Bot Manager Premier, it is also known as the short term cookie. It references the telemetry collected during the session.
4 hours
USA
_abck
Akamai
This cookie is used as part of the behavior anomaly detection method of Bot Manager Premier, it is also known as the long term cookie. It is used to track a user's past behavior (human / bot) on a protected site. It is also used to control the behavior of the JavaScript on Europcar side, in particular the telemetry collection process and plays a role in the Proof o Work challenge process.
1 year
USA
sec_cpt
Akamai
This cookie is used as part of the challenge action (Captcha, PoW, behavioral) available in the behavior anomaly detection method of Bot Manager Premier. This cookie tracks the state of the challenge process.
5 - 120 minutes
USA
ak_wfSession
Akamai
This cookie is used as part of the Bot Manager Standard and Bot Manager Premier workflow validation feature
2 hours
USA
Didomi_cookies
Didomi
This cookie is used to transmit your consent to Didomi.
1 year
No
Didomi_token
Didomi
This cookie contains consent information for personalized purposes and for personalized partners, as well as information specific to Didomi (e.g. user ID).
1 year
No
euconsent-v2
Didomi
This cookie contains the chain of consent for the IAB's "Transparency and consent framework" as well as the consent information for all IAB standards (partners and purposes).
1 year
No
Statistics
ABTastySession
AB Tasty
This cookie is used to identify a unique session. It allows us to determine that a new session is starting for a given user.
1 year
No
_ga
Google
This cookie stores a unique identifier used to generate statistical data about how you use our site.
2 years
USA
_ga_#
Google
This cookie is used by Google Analytics to collect data on the number of times you have visited our site as well as the dates of your first and most recent visits.
2 years
USA
_gat
Google
This cookie is used by Google Analytics to reduce the query rate.
1 day
USA
_gid
Google
This cookie stores a unique identifier that is used to generate statistical data about how you use our site.
1 day
USA
dtCookie
Dynatrace
This cookie tracks a visit over multiple requests. We use this cookie to manage the availability and performance of our site.
Session
No
dtLatC
Dynatrace
This cookie measures server latency for monitoring the performance of our site.
Session
No
dtPC
Dynatrace
This cookie is required to identify the appropriate endpoints for beacon transmission and includes the session ID for correlation.
Session
No
dtSA
Dynatrace
This cookie is used as intermediate storage to track your actions.
Session
No
rxVisitor
Dynatrace
This cookie contains a user ID to track usage of our site over multiple sessions.
2 years
No
rxVt
Dynatrace
This cookie is used to delay the session.
Session
No
Marketing
uid
Criteo
This cookie is used to perform ad targeting when you visit our site.
13 months
No
bd4ti bd4 experiment data
BD4 TRAVEL
These cookies are used to provide recommendations on the vehicle models presented to you.
13 months
No
_glc_au
Google
This cookie is used by Google AdSense to test the effectiveness of ads on websites using these services, it is the first cookie for the "Conversion Linker" feature, which takes information from ad clicks and stores it in a first-party cookie so that conversions can be attributed off the landing page.
13 months
USA
_cs_c
Content Square
This cookie is used by Content Square to record your consent to track your behavior.
13 months
No
_fbp
Facebook
This cookie is used by Facebook to provide a range of advertising products such as real-time bidding from third-party advertisers.
1 year
No
_cs_id
Content Square
This cookie records statistical data about your behavior on the website.
13 months
No
intercom-session-k7su1ekb
Intercom
This cookie uniquely identifies you and allows us to personalize the display and keep a history of conversations for up to 7 days after the display and conversation with you.
7 days
USA
intercom-device-id-k7su1ekb
Intercom
This cookie is used to identify the device interacting with the Messenger in order to improve security.
9 months
USA
intercom-id-k7su1ekb
Intercom
This cookie uniquely identifies you and allows us to personalize the display and our conversation when you use the online chat.
9 months
USA
_cs_s
Content Square
This cookie is used to identify how often you visit our site and for how long.
1 day
No
_cs_mk_ga
Content Square
This cookie ensures Google Analytics dimensions and eVars are set only once every 30 minutes
30 minutes
No
muid
Bing
This cookie allows Microsoft Bing to track your behavior in order to deliver targeted ads.
13 months
USA
Europcar Iadvize
iAdvize
This cookie uniquely identifies you and allows us to personalize the display and our conversation when you use the online chat.
1 month
No
iadvize-1245
iAdvize
This cookie uniquely identifies you and allows us to personalize the display and our conversation when you use the online chat.
13 months
No
NID
Google
This cookie contains a unique identifier to remember your preferences and other information such as language choice, number of search results to display on the page.
6 months
USA
_uetsid
Bing
This cookie allows us to interact with you if you have visited our site before.
1 day
USA
_uetvid
Bing
This cookie allows us to interact with you if you have visited our site before.
21 days
USA
_gid
Google
This cookie distinguishes between unique users and pages that users have viewed.
1 day
USA
cto_bundle
Criteo
This cookie is used for advertising retargeting.
13 months
No
OGPC
Google
The purpose of this cookie is to enable Google maps functionality. It is used to store your preferences and information when a page with Google maps is viewed.
13 months
USA
IDE
Google
This cookie is used by Google Analytics to send you advertising.
13 months
USA
DV
Google
This cookie contains a unique identifier to remember your preferences and other information such as language choice, number of search results to display on the page.
6 hours
USA
HSID
Google
This cookie is used to authenticate you and ensure that only you as the account holder can identify yourself.
2 years
USA
__Secure-3PSIDCC __Secure-1PAPISID SAPISID
Google
These cookies build up a list of your interests when you visit the site to display relevant and personalized ads through retargeting.
2 years
USA
SID
Google
This cookie is used to authenticate you and ensure that only you can access it.
2 years
USA
APISID
Google
This cookie is used to play Youtube videos embedded in the website..
2 years
USA
tc_cj_v2
Tagcommander
This cookie is used to record user navigation (acquisition channels and traffic sources).
1 year
No
visitor_id-hash
Pardot
The hash cookie contains the account ID and stores a unique hash code. For example, the cookie named visitor_idxxxx-hash stores the hash code "855c3697d9979e78ac404c4ba2c66533" and the account ID is xxxx. This cookie is a security measure that prevents a malicious user from impersonating a business customer and accessing the corresponding prospect's information.
1 year
No
TDCPM TDID
.adsrvr.org
These cookies store a unique identifier that allows us to recognize you when you return to our site. The unique identifier is used for targeted advertising.
1 year
No
TC_PAGES_VIEWED
Tagcommander
This cookie is used to count the number of pages you have viewed.
Session
No
1P_JAR
Google
This Google Analytics cookie is used to track you, serve personalized ads and target those ads. .
1 month
USA
TD_UNIQUE_IMP
Avent Media
The unique impression cookie contains the programs of the ads viewed as well as the time the ad was viewed. This information is used to identify unique ad views.
30 days
No
TD_PIC
Avent Media
The post-print cookie contains information about ad views for organizations that have enabled post-print tracking.
72 hours
No
TradedoublerGUID
Avent Media
The GUID cookie contains an identifier to store the user's event history on the server.
30 days
No
TD_EH
Avent Media
The event history cookie contains information about the last three clicks. This information is used to be able to link clicks to closures.
30 days
No
TD_UNIQUE_IMP
Avent Media
The unique impression cookie contains the programs of the ads viewed as well as the time the ad was viewed. This information is used to identify unique ad views.
30 days
No
TD_PIC
Avent Media
The post-print cookie contains information about ad views for organizations that have enabled post-print tracking.
72 hours
No
taboola_session_id
Taboola
This cookie creates a temporary session ID to avoid the display of duplicate recommendations on the page.
Session
No
taboola_select
Taboola
This cookie maintains a record of whether you performed an action in the “Taboola Select” feature.
1 year
No
taboola_fp_td_user_id
Taboola
This cookie indicates that you rclicked on an item that was recommended by Taboola’s Services. This is used for reporting and analytics purposes.
1 year
No
t_gid
Taboola
This cookie assigns a unique User ID that Taboola uses for attribution and reporting purposes, and to tailor recommendations to a specific user.
1 year
No
trc_cookie_storage
Taboola
This cookie assigns a unique User ID that is used for attribution and reporting purposes.
1 year
No
_tb_sess_r
Taboola
This cookie is used on websites of our publisher Customers that utilize the Taboola Newsroom services. It maintains a session reference about your visit to this particular website.
30 minutes
No
_tb_t_ppg
Taboola
This cookie is used on websites of our publisher Customers that utilize the Taboola Newsroom services. This cookie is used to identify the referring website (i.e. the website that you visited prior to arriving at this publisher’s website).
30 minutes
No
abLdr
Taboola
This cookie supports routine technical and performance improvements for Taboola’s browser-based Services.
3 hours
No
abMbl
Taboola
This cookie supports routine technical and performance improvements for Taboola’s mobile SDK Services.
3 hours
No
tb_click_param
Taboola
This cookie is used on websites of our publisher Customers that utilize the Taboola Newsroom services. It measures performance of the publisher’s homepage articles that are clicked.
50 seconds
No
taboola global:last-external
Taboola
This cookie is used for attribution purposes to see what link or page led a user to the current page.
Local storage (deleted when user deletes it)
Non
global:last-external-referrer
Taboola
This cookie is used for attribution purposes to see what link or page led a user to the current page.
Local storage (deleted when user deletes it)
No
ln_or
LinkedIn
This cookie is used to determine if Oribi analytics can be carried out on a specific domain
1 day
Yes
sc_at
Snapchat
This cookie is used to deliver advertisements, to make them more relevant and meaningful to consumers, and to track the performance of advertising campaigns.
13 months
Yes
TikTok
TikTok
This cookie is used to deliver advertisements, to make them more relevant and meaningful to consumers, and to track the performance of advertising campaigns.
13 months
Yes

6. SDK

When using the Europcar application, SDKs (Software Development Kits) are used to make it work. The SDKs we use on the application are the following:
  • Appsflyer SDK: This SDK is used to measure the performance of the application and to analyze online acquisition campaigns. You can disable this data processing at any time via https://appsflyer.com/optout. You will need to pass on the IDFA of your mobile device in order to deactivate the processing.
  • Salesforce SDK: This SDK allows you to manage the sending of notifications to your phone in order to inform you of the confirmation of your vehicle or to be alerted about current offers. You can disable notifications directly in your phone settings.
  • Content Square SDK: This SDK allows us to analyze your behavior on our applications and thus improve the content and the user experience on the application.
  • Firebase SDK: This SDK hosts our application.

7. Third party calls

Type of third party call
Name of the third party call
Third party call vendor
Description / Purpose of the third party call
Duration
Transferts of data outside the EU ?
Necessary
cdn.contentfuI.com
Contentful
This third party call is used for serving the website content
Session
Yes
app.launchdarkIy.com
Launchdarkly
This third party call allows Europcar to coordinate the rollout of new features of the website.
Session
Yes
events.launchdarkIy.com
Launchdarkly
This third party call allows Europcar to coordinate the rollout of new features of the website.
Session
Yes
sentry.io
Sentry
This third party call monitors errors that users of our website experience and allows a proactive detection of bugs.
Session
Yes
browser.sentry-cdn.com
Sentry
This third party call monitors errors that users of our website experience and allows a proactive detection of bugs.
Session
Yes
cdn.tagcommander.com
Tagcommander
This third party call is used to manage displaying in particular the consent banner on the website as well as the implementation of tools which are only activated upon consent
Session
No
manager.tagcommander.com
Tagcommander
This third party call is used to manage displaying in particular the consent banner on the website as well as the implementation of tools which are only activated upon consent
Session
No
maps.googIeapis.com
Google Maps
This third party call is used to show users where Europcar car rental stations are located
Session
Yes
maps.gstatic.com
Google Maps
This third party call is used to show users where Europcar car rental stations are located
Session
Yes
fonts.googIeapis.com
Google Maps
This third party call is used to show users where Europcar car rental stations are located
Session
Yes
fonts.gstatic.com
Google Maps
This third party call is used to show users where Europcar car rental stations are located
Session
Yes
cloudfront-de-int.Its.emobg.io
Europcar
This third party call is used to obtain key resources that are hosted
Session
No
applications.europcar.com
Europcar
This third party call is used to obtain key resources that are hosted
Session
No
static.europcar.com
Europcar
This third party call is used to obtain key resources that are hosted
Session
USA
Marketing
try.abtasty.com
AB Tasty
This third party call is used to check if there is an eligible AB test for each visitor and shows the randomly assigned design version to each visitor.
Session
No
dcinfos-cache.abtasty.com
AB Tasty
This third party call is used to check if there is an eligible AB test for each visitor and shows the randomly assigned design version to each visitor.
Session
No

8. How to manage your cookies ?

You can activate or deactivate the use of cookies and request their deletion by clicking here Consent choices.
You have data protection rights regarding the processing of your personal data, including with respect to cookies (e.g., a right of access, rectification, suspension). You can easily accept or decline their use by selecting the appropriate options in the privacy center. You can also withdraw your consent and request the deletion of this information at any time.
You can learn more about these rights by reading the privacy policy.
You can also manage your cookie settings in your web browser.

9. Who to contact if you have a question about the use of the cookies?

If you have any questions about the use of cookies, please contact dpo@europcar.com.

10. Changes of this cookie policy

This cookie policy was last modified on April 5th 2023. We reserve the right to change this cookie policy at any time.