As the world faces an unprecedented health crisis, we have put special measures in place to provide you with a safe and flexible travel experience.
“zero contact” policy
stringent cleaning and disinfection of stations and vehicles
social distancing practices and processes
Your safety as well as the safety of our employees is our top priority
Europcar App - MOVE WITH FLEXIBILITY
Europcar provides both flexible adjustments and cancellation free of charge for all of our customers. Change your booking at any time in the "Manage my booking" section.
Cancellations are free of charge up to 48 hours prior the pick-up time.
If you cancel your reservation less than 48 hours before the pick up time, a fee of EUR 50 / GBP 45/ AUD 77/ NZD 80/ 370 DKK/ $50 USD (depending on local currency), or the whole price of rental if value is lower, will be charged.
MOVE WITH CONFIDENCE
We strictly comply with hygiene and social distancing best practices
Clean and safe experience
A thourough, multi stage sanitization process of our vehicles
Sanitized key placed in a sealed envelope
Once disinfected, each vehicle is sealed and flagged as clean and safe
Save time in station
Save time in station: less paper, and faster access to your vehicle!
Create and verify your account by scanning your driver’s licence.
You will then be able to manage your online check in and deposit
Your contract will be prepared in advance.
Retrieve and manage all your bookings at anytime
All the answers