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Breakdown, accident support & damages
Book a vehicle
Rates and availability
Coverage packages & additional services
Electric vehicles
Payment & deposit
Driver licences and rental conditions
Corporate rentals
Manage or cancel a booking
Online check-in, car pickup & return, delivery
Check online and save time in station
Pick-up & return guidelines
Breakdown, accident support & damages
Invoices and after rental charges
Invoice requests
Tolls fines invoicing
Fuel & excess mileage
Contacter le service client au sujet de ma facture
Privilege for you, your loyalty program
Explore benefits and join the program
Earn points, level up, enjoy rewards
Need help or support? We're here for you
Your previous program, still supported
VIP Member Service
My account, personal data
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Breakdown, accident support & damages
What happens if the vehicle breaks down or if I have an accident?
What should I do if I lose my car keys?
How do I get assistance when a breakdown occurs?
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