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Privilege for you, your loyalty program
Need help or support? We're here for you
Book a vehicle
Rates and availability
Coverage packages & additional services
Electric vehicles
Payment & deposit
Driver licences and rental conditions
Corporate rentals
Manage or cancel a booking
Online check-in, car pickup & return, delivery
Check online and save time in station
Pick-up & return guidelines
Breakdown, accident support & damages
Invoices and after rental charges
Invoice requests
Tolls fines invoicing
Fuel & excess mileage
Contacter le service client au sujet de ma facture
Privilege for you, your loyalty program
Explore benefits and join the program
Earn points, level up, enjoy rewards
Need help or support? We're here for you
Your previous program, still supported
VIP Member Service
My account, personal data
Back
Need help or support? We're here for you
There is an issue on my invoice and my point count is therefore incorrect. What should I do?
Can I earn Privilege For You points for rentals I did prior to becoming a Privilege For You member?
I’m eligible for priority service and faster vehicle pick-up. Why am I not able to receive it?
I have cancelled my booking. What will happen to my benefits and rewards?
Points are missing from my Privilege For You account. Why and what should I do?
My 10% discount is not applying to my booking. What can I do?
Are charge cards still given under Privilege For You?
As a member of the new program, can I benefit from Privilege For You benefits & rewards in addition to my Free Weekend?
I have a Free Weekend Rental. How can I use it?
What are the unavailability periods of the Free Weekend reward for the year 2025?
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