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Book a vehicle
Rates and availability
Coverage packages & additional services
Electric vehicles
Payment & deposit
Driver licences and rental conditions
Corporate rentals
Manage or cancel a booking
Online check-in, car pickup & return, delivery
Check online and save time in station
Pick-up & return guidelines
Breakdown, accident support & damages
Invoices and after rental charges
Invoice requests
Tolls fines invoicing
Fuel & excess mileage
Contacter le service client au sujet de ma facture
Privilege for you, your loyalty program
Explore benefits and join the program
Earn points, level up, enjoy rewards
Need help or support? We're here for you
Your previous program, still supported
VIP Member Service
My account, personal data
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There is an issue on my invoice and my point count is therefore incorrect. What should I do?
As a member of the new program, can I benefit from Privilege For You benefits & rewards in addition to my Free Weekend?
What are the unavailability periods of the Free Weekend reward for the year 2025?
How do I update my email address to receive information on my loyalty program?
I have cancelled my booking. What will happen to my benefits and rewards?
My Privilege For You account has lost points or been downgraded. Why did this happen?
Are charge cards still given under Privilege For You?
I have a Free Weekend Rental. How can I use it?
How is my personal data processed in relation to Privilege For You?
I moved to a different country. What will happen to my Privilege For You membership?
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